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Formal groups tend to form around friendships and common interests.
The goal of operations management is to manage the process of turning labor and raw
materials into goods and services of some type.
A contingency variable that can affect managing style is organization size.
A management information system (MIS) focuses on providing managers with the raw
data that pertains to the organization.
Group decisions tend to provide more complete information than individual decisions.
Caterpillar is forced to have flexible work times because it deals with suppliers or
customers who may be 8 to 10 time zones away.
Approximately 80 percent of all Fortune 500 companies use teams.
This payoff matrix gives values for strategies S1, S2, and S3 for the Bigg Company and
competitive strategies CA1, CA2, and CA3 for the Large Company. From Bigg's point
of view, the S1 maximum regret for CA2 is 8.
The strength of global supply chains is clearly illustrated by their response to such
events as unrest in the Middle East or an earthquake in Japan.
Motivation and leadership are two primary parts of the controlling function.
When a manager praises an employee for a job well done, she is providing positive
reinforcement.
Decision makers who seek information that matches what they already know are guilty
of confirmation bias.
Core competencies include an organization's major capabilities and its resources.
Decision trees are unreliable for making pricing decisions.
Piece-rate pay plans, wage incentive plans, profit sharing, and lump-sum bonuses are
examples of ________ programs.
A) open-book management
B) employee recognition
C) pay-for-performance
D) rewards
Organization development can be viewed as an attempt to change an organization's
________.
A) structure
B) financial goals
C) culture
D) status
A finance manager who reads the Wall Street Journal on a regular basis would be
performing which role?
A) leader
B) monitor
C) disseminator
D) liaison
When you stand at attention during the playing of the national anthem, you are
revealing which component of your attitude toward your country?
A) cognitive
B) affective
C) metacognitive
D) behavioral
The controlling function helps managers protect an organization's ________.
A) reputation for honesty
B) assets
C) position in the community
D) good name
Attitudes that value collaborating, openness, and mutual respect are requirements for
________.
A) all value chain management companies
B) all companies
C) all value chain management companies that use a 'sharing" style
D) some, but not all, value chain management companies
A manager wants to invest in one of three start-up companies. All three of the
companies seem to have a good business plan. None of the companies has a track
record. The manager is operating under which condition?
A) uncertainty
B) certainty
C) low certainty
D) risk
Northrup Grumman Corporation empowers employees to ________ about products
throughout the manufacturing process as a means of monitoring quality.
A) accept decisions
B) reject decisions
C) make accept/reject decisions
D) obey decisions
A good model for Mary Parker Follett's view of a successful organization might be
________.
A) a movie theater audience
B) a state legislature
C) a beehive
D) a college classroom
Organizational behavior focuses on ________.
A) individual behavior and group behavior
B) group behavior only
C) individual behavior only
D) neither group behavior nor individual behavior
If several efforts between a manager and an employee for reducing resistance to change
fail to allay employee fears, a manager might take him- or herself out of the process and
try this.
A) facilitation and support
B) negotiation between parties
C) manipulation
D) participation
Which company would be least likely to use videoconferencing for a meeting of its
designers and marketers?
A) a software company
B) a perfume company
C) a financial company
D) a publishing company
An accept error occurs when an applicant ________.
A) who is hired performs poorly on the job
B) who is not hired would have performed well on the job
C) who is not hired is hired by another firm
D) who is hired performs adequately on the job
What financial threat does sexual harassment pose to companies?
A) minor risk of fine
B) small legal fees only
C) enormous risk of major lawsuit settlements
D) none, because companies are insured against harassment
In a short essay, explain how global companies compare to domestic companies with
respect to controlling workers.
In a short essay, identify and explain the three main human resource requirements for
value chain management.
In a short essay, define learning and then explain operant conditioning.
Explain the role that luck typically plays in success.
In a short essay, describe the Ohio State University leadership studies.
In a short essay, describe the second step in the control process.
In a short essay, describe the steps an entrepreneur typically takes in deciding whether
to begin an entrepreneurial venture.
In a short essay, discuss the impact that the publication of Adam Smith's Wealth of
Nations had on management.
In a short essay, discuss the assumptions of rationality and the validity of those
assumptions.
In a short essay, discuss the third stage of group development.
