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Matthew is Mandy's supervisor. He promises to fire her if she does not engage in sexual
activity with him. This type of sexual harassment would be categorized as:
a. coercion with threat of punishment.
b. solicitation with promise of reward.
c. appropriate.
d. generalized.
e. positional authority.
Wage and salary surveys show what other organizations pay incumbents in jobs that
match a sample of "key" jobs selected by the organization.
a. True
b. False
Shared development of innovations among several departments is emphasized by the
_____ approach to innovation
a. vertical
b. horizontal linkage model
c. top down
d. bottom-up
e. diagonal
Which of the following is(are) part of keys to effective listening?
a. Listen for facts
b. Listen for ideas
c. Be passive, laid back
d. Have preconceptions
e. All of these
Because the chain of command converges at the top, the functional structure provides a
way to decentralize decision making and provide unified direction from all managers.
a. True
b. False
A criticism of human relations management is that it ignores the social context and
workers' needs.
a. True
b. False
From attributions viewpoint, if the behavior is distinctive, the perceiver probably will
make an internal attribution.
a. True
b. False
The _____ model closely resembles the real environment in which most managers and
decision-makers operate.
a. normative
b. administrative
c. descriptive
d. classical
e. political
When a small community hospital decides to add a radiation therapy unit, it is
considered a:
a. programmed decision.
b. structured decision.
c. nonprogrammed decision.
d. poor management decision.
e. certainty decision.
Setting standards too high is a common pitfall for keeping a small business running
successfully.
a. True
b. False
The process by which information is exchanged and understood by two or more people
is the definition of communication.
a. True
b. False
_____ serves as invisible barriers to important horizontal movement within the
organization.
a. Barriers to entry
b. Affirmative action
c. Equal opportunity
d. The glass wall
e. The glass ceiling
Licensing means engaging in the international division of labor so that work activities
can be done in countries with the cheapest sources of labor and supplies.
a. True
b. False
One of Hofstede's social values that was developed later is:
a. power distance.
b. uncertainty avoidance.
c. masculinity.
d. collectivism.
e. long-term orientation.
The people and organizations in the environment who acquire goods or services from
the organization are:
a. competitors.
b. suppliers.
c. customers.
d. employees.
e. potential employees.
Which of these budgets will provide Katrina information about planned investments in
major assets like buildings and heavy machinery?
Scenario - Katrina Aldridge
The yearly auditing review of Pilgrim Industries is scheduled for next month. Katrina
Aldridge is preparing for that audit and is also preparing her budget for the coming
year.
a. Cash budget
b. Revenue budget
c. Capital budget
d. Expense Budget
e. Balance-Sheet budget
The ability to make _____ decisions is a critical skill in today's fast-moving
organizations.
a. fast
b. widely supported
c. high-quality
d. frequent
e. all of these
A halo blinds the perceiver to other attributes that should be used in generating a more
complete assessment.
a. True
b. False
