Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
Members of a company sharing efficient shortcuts in a complex computer software
program is an example of knowledge management.
The problem with many problem-solving teams is that they don't have the authority to
act on their decisions.
Innovators need the efficiency, stability, and tight controls of a mechanistic structure
rather than an organic structure.
Employee referrals are usually reliable.
Allowing employees to participate in the change process is NOT a common way to deal
with resistance to organizational change.
The "Whiz Kids" used statistical methods to improve decision making at the Ford
Motor Company in the mid-1940s.
A company changing its computer operating system would not be an example of a
technology change because no new technological equipment was used.
Responsibility for completeness requires an active listener to make sure he or she has
heard the speaker's entire message.
Time deadlines tend to increase innovation.
A weakness of the divisional structure is that duplication tends to occur.
The three elements that make up an attitude are its ________ components.
A) cognitive, affective, and behavioral
B) affective, effective, and defective
C) cognitive, component, and affective
D) behavioral, cognitive, and misbehavioral
Which leadership style works best with an R2 type of follower?
A) participating
B) selling
C) telling
D) delegating
The typical reason for why an entrepreneur considers implementing employee
empowerment in an organization is to make sure that the organization ________.
A) stays nimble and flexible
B) is profitable
C) stays small and informal
D) is efficient
If a trait theory of leadership were true, then all leaders would possess ________.
A) charisma
B) the same traits
C) different traits
D) seven traits
Which of the following identifies one reason why managers should NOT put time into
managing stakeholder relationships?
A) Managing stakeholder relationships can lead to less predictability of environmental
changes.
B) Managing stakeholder relationships can lead to more predictability of environmental
changes.
C) Managing stakeholder relationships can lead to innovations.
D) Managing stakeholder relationships can lead to increased trust among stakeholders.
Unstructured problems are ________.
A) perfectly rational
B) clear and straightforward
C) situations in which all options are known
D) situations in which all options are not known
When a team can't agree on who does what, it is having this kind of contextual problem.
A) leadership and structure
B) adequate resources
C) climate of trust
D) reward system
The difference between firing and layoffs is that ________.
A) layoffs are not permanent
B) layoffs are permanent
C) firing is not permanent
D) firing is not voluntary
________ is one key reason that employees are frequently empowered with
decision-making ability in today's business world.
A) Smaller spans of control
B) Larger spans of control
C) Smaller budgets
D) Larger budgets
The role of ________ is more important for managers of small organizations than for
managers working in large corporations.
A) disseminator
B) spokesperson
C) entrepreneur
D) resource allocator
Change can't be eliminated, so managers must learn to ________ successfully.
A) avoid it
B) ignore it
C) work around it
D) manage it
Evidence that managers in the fifteenth-century Venetian shipbuilding facility were
interested in keeping track of materials is best shown by which of the following?
A) an accounting system
B) an assembly line
C) an inventory system
D) wine breaks for employees
Which of the following is NOT a voluntary form of downsizing?
A) attrition
B) early retirement
C) job sharing
D) layoff
In a short essay, discuss why sexual harassment is such a difficult problem in today's
workplace.
In a short essay, describe the managerial grid that emerged from the early leadership
studies.
In a short essay, discuss the last two stages of group development.
In a short essay, describe one feedforward, one concurrent, and one feedback method
for controlling employee theft.
In a short essay, describe the characteristics of a functional structure.
In a short essay, discuss ways that managers can help to reduce job-related stress for
their employees.
In a short essay, describe the University of Michigan leadership studies.
In a short essay, explain what value chain management is.
A payoff matrix features strategies S1, S2, S3, and S4 and competitive strategies CA1,
CA2, and CA3. In a short essay, explain how maximum regret can be calculated for an
S1 strategy.
