The right of free consent, the right to privacy, and the right of freedom of conscience
are rights that should be considered in the moral rights approach.
a. True
b. False
Yolanda recently learned that Sue, who works in the same position as she and has been
with the company for the same amount of time, earns about ten percent more than she
does. As a result, Yolanda feels that she should not work as hard, so she starts coming in
late and taking more days off. This is an example of which method for reducing
perceived equity?
a. Working harder, not smarter
b. Changing outcomes
c. Changing work effort
d. Changing perceptions
e. Leaving the job
A high performance orientation means that a society encourages toughness,
assertiveness, and competitiveness.
a. True
b. False
Business-level strategies include all of the major functions, including finance, research
and development, marketing, and manufacturing.
a. True
b. False
Three large electronics companies have recently collaborated to develop an innovative
new cell phone. This is an example of which managerial trend?
a. Outsourcing
b. Interorganizational partnership
c. Adversarial orientation
d. Merger
e. Boundary spanning
Step 1 in Management by Objectives is to review progress.
a. True
b. False
_____ is the acquisition and cultivation of personal relationships that cross
departmental, hierarchical, and even organizational boundaries.
a. Personal networking
b. The grapevine
c. Dynamic relationship
d. Network nurturing
e. Fundraising
_____ to ethical decision-making is consistent with due process, free consent, privacy,
freedom of conscience and free speech.
a. Moral-rights approach
b. Individualism approach
c. Utilitarian approach
d. Justice approach
e. Dual-economic approach
The Preconventional level of Personal Moral Development lives up to expectations of
others, upholds laws, and fulfills duties and obligations of the social system.
a. True
b. False
_____refers to loyalty to the heavy involvement in the organization.
a. Organization citizenship
b. Job satisfaction
c. Dissonance
d. Organizational commitment
e. Job involvement
According to the GLOBE Project, a society with a high performance orientation places
high emphasis on performance and rewards people for performance improvements and
excellence.
a. True
b. False
Contingency factors that can influence the success of a TQM program in a negative way
include all of the following EXCEPT:
a. tasks make high skill demands on employees.
b. management expectations are unrealistically high.
c. middle managers are dissatisfied about loss of authority.
d. workers are dissatisfied with other aspects of organizational life.
e. managers wait for big, dramatic innovations.
Blogs, running Web logs that allow people to post opinions, ideas, and information,
provide a low-cost, always-fresh real-time link between organizations and customers,
employees, the media, and investors.
a. True
b. False
Being a successful manager means thinking in terms of all of the following, except:
a. building teams.
b. generating the most profit.
c. becoming a motivator.
d. becoming an organizer.
e. establishing networks.
_____ matches with the preconventional level of personal moral development.
a. Work group collaboration
b. Task accomplishment
c. Empowered employees
d. Full participation
e. Transforming
Which is an advantage of the divisional structure?
a. Concern for customers’ needs is high.
b. There is little duplication of services across divisions.
c. There is good coordination across divisions.
d. Top management retains tight control of the organization.
e. There is no competition for corporate resources.
Frank Gilbreth felt that efficiency equated with:
a. one best way to do work.
b. leadership flows from the top down.
c. procedures and policies.
d. scientific management.
e. bureaucracy.
Layla appears to have a:
Scenario – Layla Fox
Layla Fox is a creative, imaginative, artistically sensitive individual who loves to take
on new opportunities. She is a successful manager who believes that she makes her own
destiny through hard work and listening to people. Her personal problem solving style
is intuitive-thinking.
a. high external locus of control.
b. high Mach personality.
c. high authoritarian style.
d. high internal locus of control.
e. low extroversion characteristic.
Which dimension of the general environment represents the demographic
characteristics, norms, customs, and values of the population within which the
organization operates?
a. Legal-political dimension
b. Economic dimension
c. Technological dimension
d. Corporate culture dimension
e. Sociocultural dimension
The question What business are we in? concerns the _____ strategy.
_____ means that decision authority is located near the top of the organization.
_____ justice argues that individuals should be compensated for the cost of their
injuries by the party responsible.
A(n) _____ is a standard of conduct that is shared by team members and guides their
behavior.
Describe GATT and the World Trade Organization.
______ are judgments about what caused a person’s behavior-something about the
person or something about the situation.
List the four ways team norms develop.