A(n) _____ is a collection of people who work together and coordinate their actions to
achieve a wide variety of goals.
A. control group
B. talent pool
C. organization
D. focus group
E. quality circle
According to Fayol, the fewer the levels in the managerial hierarchy of an organization,
the faster the pace of planning and organizing.
A. True
B. False
Japanese consumer electronics company Sony Corporation and the Swedish
telecommunications company Ericsson combining a part of their resources to
manufacture mobile phones is an example of a(n) _____.
A. joint venture
B. acquisition
C. wholly owned subsidiary
D. merger
E. hostile takeover
Mario is the product manager of Lampshades Ltd. Which of the following, if true,
supports the statement that he is sociable, affectionate, outgoing, and friendly?
A. Mario is low on conscientiousness.
B. Mario is low on openness to experience.
C. Mario is high on introversion.
D. Mario is high on extraversion.
E. Mario is low on agreeableness.
Which of the following is true ofMichael, a manager of stellar performance, who is
driven by intrinsic motivation?
A. The source of his motivation lies with the bonus paycheck he receives with each
accomplishment.
B. The source of his motivation lies with performing his role well and achieving
organizational goals.
C. He is motivated by thesocietal recognition and fame his achievements bring him.
D. The source of his motivation lies with the censure that failure would bring him.
E. He is motivated by the promotion his performance will necessitate.
Which of the following provides a framework to monitor progress toward achieving
goals?
A. Management by objectives
B. Direct supervision
C. Clan control
D. Output control
E. Top-down change
Top management’s decisions pertaining to the organization’s mission, overall strategy,
and structure constitute an organization’s _____.
A. corporate-level plan
B. divisional-level plan
C. functional-level plan
D. business-level plan
E. departmental-level plan
In an all-channel network, every team member communicates with every other team
member.
A. True
B. False
The set of behaviors and tasks that a member of a group is expected to perform because
he is a member of the group is known as:
A. a group role.
B. virtual teamwork.
C. synergy.
D. groupthink.
E. a group norm.
Labor relations encompass the steps that managers take to develop and maintain good
working relationships with the unions that may represent their employees’ interests.
A. True
B. False
Which of the following is true of managers who are low on extraversion?
A. They tend to experience positive moods and emotions frequently.
B. They are friendly, affectionate and highly social.
C. They are highly ineffective and inefficient in jobs that require little social interaction.
D. They view the world and their life with little optimism.
E. They always feel good about themselves and other people.
Judy is a new member of her organization’sresearch and development team. The weekly
appraisal indicatedthat her output had dropped significantly when compared to her
output when she workedindividually. This behavior of Judy is called _____.
A. synergy
B. group conformity
C. cohesion
D. social loafing
E. task interdependency
The primary message of _____ is that there is no one best way to organize.
A. Theory X
B. administrative management theory
C. contingency theory
D. behavioral management theory
E. management science theory
The process by which a person exerts influence over others and inspires, motivates, and
directs their activities is known as:
A. empowerment.
B. determinism.
C. leadership.
D. benchmarking.
E. positivism.
The degree to which a job allows a worker to schedule the tasks of the job and to decide
how to carry out these tasks is known as _____.
A. autonomy
B. task identity
C. task significance
D. skill variety
E. span of control
Collective bargaining refers to negotiation between labor unions and managers to
resolve conflicts and disputes about important issues.
A. True
B. False
Which of the following is an example of a more?
A. Societal taboos which censure murder, theft, and incest
B. Social conventions that dictate the usage of different types of cutlery
C. Customs that govern social interactionbetween neighbors
D. Traditions that prescribe gender-appropriate clothing in social gatherings
E. Superstitions held important by different members of a society
Organizational culture is shaped by the personal and professional characteristics of
people within the organization.
A. True
B. False.
Which of the following revelations from different research studies came to be known as
the Hawthorne effect?
A. Group members subjecting those workers who violate the group norms to sanctions
B. Productivity increasing, regardless of the level of illumination in the workplace
C. Workers concealing the true potential efficiency of a work system to protect their
interests
D. Workers’ productivity being affected more by the attention received from researchers
than by the work setting
E. Employees in a “no-talking” workplace developing ways of talking to one another
out of the sides of their mouths
Teams that are empowered and have the autonomy to complete an identifiable piece of
work are known as self-managed teams.
A. True
B. False