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The informal organizational network through which unofficial information flows is
called _____.
A. the grapevine
B. the all-channel network
C. the wheel network
D. the circle network
E. the chain network
Decisions that require time and effort and result from careful information gathering are
called intuitive decisions.
A. True
B. False
When managers estimate the qualifications and numbers of employees an organization
will need given its goals and strategies, they are engaging in _____.
A. supply forecasting
B. insourcing
C. training and development
D. demand forecasting
E. outsourcing
The tendency of group members to exert less effort when they work in groups than they
would exert if they were acting alone is known as:
A. synergy.
B. sequential task interdependence.
C. reciprocal task interdependence.
D. social loafing.
E. group cohesiveness.
Development activities tend to take place at the lower levels of management of the
organization, while training activities tend to take place at the higher levels of the
organization.
A. True
B. False
The members of a particular group are getting to know one another and attempting to
reach an understanding of how each of them should act within the group. This stage of
group development is called _____.
A. storming
B. norming
C. forming
D. adjourning
E. performing
Managers are most likely to adopt a global geographic structure when they pursue a
multidomestic strategy.
A. True
B. False.
Lack of conflict in an organization signals that managers strive for agreement rather
than effective decision making.
A. True
B. False
Which of the following statements is true with respect to groups and teams?
A. All groups are considered as teams.
B. Teams have no restrictions on the number of members in them,unlike groups.
C. The intensity with which members work together is always higher in a team than in a
group.
D. All groups are informal and all teams are formal.
E. There is a specific, overriding common goal or objective for groups but not forteams.
A group of telephone operators in atelecommunications company who report to the
same supervisor are part of a(n) _____.
A. research and developmentteam
B. informal group
C. command group
D. interest group
E. control group
The Scanlon plan motivates employees to propose and implement cost-cutting
strategies because a percentage of the cost savings achieved during a specified time is
distributed to the employees.
A. True
B. False
According to the behavior model of leadership, leaders engage in _____ when they
show their subordinates that they trust, respect, and care about them.
A. initiating structure
B. consideration
C. task-orientated behavior
D. job-oriented behavior
E. task-structuring
An impartial individual with expertise in handling conflicts and who helps parties in
conflict reach an acceptable solution is called a(n):
A. task-oriented leader.
B. opinion leader.
C. mentor.
D. third-party negotiator.
E. transformational manager.
Employees tend to be motivated and perform better if they are taken in by the vision of
the top managers of their organizations. It therefore becomes essential for top managers
to develop a strong sense of _____.
A. goal orientation
B. strategic leadership
C. strategy formulation
D. business planning
E. organizational affluence
Linguistic style refers to aperson's characteristic way of speaking.
A. True
B. False
_____ propose that whether a leader who possesses certain traits or performs certain
behaviors is effective depends on the situation or context.
A. Trait models
B. Contingency models
C. Empowerment models
D. Behavior models
E. Structural models
In on-the-job training, learning occurs outside the work setting, in classrooms where
employees acquire the knowledge and skills required toperform their jobs.
A. True
B. False
When the work of each group member is completely dependent on the work performed
by the other group members but isn't restricted to a particular sequence, it is known as
_____.
A. total task independence
B. pooled task interdependence
C. sequential task interdependence
D. serial interdependence
E. reciprocal task interdependence
List the six types of management information systems. Define any three of these
management information systems.
Discuss McClelland's theory of needs.
What role do terminal and instrumental values play in organizational culture?
Discuss the importance of technical skills.
Differentiate groups from teams and alsodiscuss how the use of groups and teams can
help an organization gain a competitive advantage.
Define an enterprise resource planning ERP system and discuss its benefits.
Describe the major provisions of Title VII of the Civil Rights Act, the Equal Pay Act,
and the Americans with Disabilities Act.
What isthe difference between entrepreneurs and intrapreneurs?
