Assimilation is the most common form of cultural merging strategy.
Resistance is a form of voice.
Task-oriented leaders assign employees to specific tasks, set goals and deadlines, clarify
their work duties and procedures, define work procedures, and plan work activities.
The right to control the information that others receive is part of expert power.
You are a high achievement-oriented person. You are more likely to be influenced by
self-fulfilling prophecy effect than the low-achievement oriented people.
The evidence-based management approach embraces scientific methods because they
produce more valid theories to guide management decisions.
A potential disadvantage of network structures is that they expose the core firm to
market forces.
Over-reward inequity occurs whenever other people receive less money than the
comparison others.
People with a high score on the neuroticism personality dimension tend to be more
relaxed, secure, and calm.
Action research is:
A. the theoretical foundation for appreciative inquiry.
B. a form of team-building activity.
C. a highly participative process of planned change.
D. a social structure created alongside the formal organization for the purpose of
refreezing the desired conditions.
E. a process with very high level of people orientation.
Flaming refers to the capacity of an organization to transmit information more quickly
through computer networks than through traditional paper media.
Which of the following theories of motivation is based on the idea that work effort is
directed toward behaviors that people believe will lead to desired outcomes?
A. Equity theory
B. ERG theory
C. Goal setting theory
D. Four-drive theory
E. Expectancy theory
_____ refers to goal-directed behaviors under the individual’s control that support
organizational objectives.
A. Organizational citizenship
B. Counterproductive behavior
C. Task performance
D. Maintaining attendance
E. Intensity
Mechanistic structures operate best:
A. in stable environments.
B. where employees dislike hierarchy and status.
C. when there are horizontal rather than vertical communication flows.
D. where knowledge management is a competitive advantage to the organization.
E. where employees perform tasks with high variability and low analyzability.
Which of these is one of the factors in the expectancy theory model?
A. E-to-P expectancy
B. E-to-O expectancy
C. V-to-E expectancy
D. P-to-E expectancy
E. O-to-P expectancy
The best outcome you might achieve through some other course of action if you
abandon the current negotiation is called the “BATNA.”
Scenario: Electronika InternationalElectronika International is a fast growing small
company specializing in consumer electronics. Managers at Electronika International
are exploring the idea of using the “Big Five” personality dimensions in hiring and
improving work-related behaviors and job performance.Electronika managers must pay
attention to _____ when hiring new employees because it characterizes people with
high levels of anxiety, hostility, depression, and self-consciousness.
A. extraversion
B. openness to experience
C. conscientiousness
D. neuroticism
E. locus of control
One school of management thought states that organizational decisions and actions are
influenced mainly by what attracts management’s attention, rather than by the objective
reality of the external or internal environment. Which of the following practices is
closely associated with this argument?
A. Rational choice paradigm
B. Programmed decision making
C. Perceptual defense
D. Decisive leadership
E. Stakeholder framing
Barry’s Software Development TeamBarry was assigned recently to a large team
working on a major software release that was taking longer than expected. Barry and
the other latecomers into the project spent a month partnered with a senior programmer
who went over the project in detail with them and got them up to speed. Unfortunately,
this training put the project even farther behind schedule. After a few months of
working on the project with so many other programmers, Barry’s work output becomes
noticeably lower than it was before when he was working independently.The loss of
work time on the project because of the training is known as:
A. process gain.
B. the cost of doing business.
C. Brook’s law.
D. mythical man-hours.
E. immeasurable results.
Which of the following immediately follows conflict perceptions and emotions in the
conflict process?
A. Sources of conflict
B. Manifest conflict
C. Conflict outcomes
D. Conflict management
E. Conflict beliefs
Direct communication minimizes conflict by:
A. reducing task interdependence.
B. reducing reliance on stereotypes about the other party.
C. creating organizational buffers.
D. reducing the differentiation in the work force.
E. increasing the available resources.
According to the communication process model:
A. information flows through channels between the sender and receiver.
B. the sender and receiver are at different levels and communicate only when the levels
match.
C. communication is a free-flowing conduit.
D. information transmission is minimal in a formal communicative process.
E. the sender is the dominant and more important partner.
Selene and RitaSelene and Rita are both engineers at a highly innovative technology
company. They are both very creative people. Selene has 15 years of engineering
background, a high need for achievement and strong task motivation, whereas Rita
prides herself on her high openness to experience, strong self-direction and her ability
to evaluate the potential usefulness of ideas.According to the characteristics of creative
people, which areas are Rita’s strongest?
A. Independent imagination and experience
B. Persistence and practical intelligence
C. Cognitive and practical intelligence
D. Experience and persistence
E. Intelligence and independent imagination
BusCorp. wants to introduce a new procedure for processing customer requests. If this
change will require employees to break old routines and adopt new role patterns, the
preferred strategy for dealing with resistance to this change such as this is:
A. communication.
B. learning.
C. stress management.
D. negotiation.
E. coercion.