Most organizational culture models oversimplify the diversity of cultural values in
organizations.
Teams are well-suited to complex work that can be divided into more specialized roles.
Future search events minimize resistance to change by severely limiting involvement
from employees.
One way to change an organization’s culture is to change its artifacts.
Coercion should never be used to manage change in organizations.
Mechanistic structures operate better in stable environments than in rapidly changing
environments.
The anticipatory principle emphasizes that:
A. conversations don’t describe reality; they shape that reality.
B. inquiry and change are simultaneous.
C. organizations are open books.
D. people are motivated and guided by the vision they see and believe in.
E. focusing on the positive will improve success and well-being.
Senior executives at a large tire company learned that a line of tires had a tendency to
fall apart in very warm weather. This resulted in several vehicle accidents in the Middle
East and South America. However, the executives did not hear about these problems
until several weeks after the lower-level managers learned about the same. Although the
senior executives encourage staff to openly communicate all information, the
lower-level staff held back the information for fear that they might lose their jobs.
Which communication concept best describes this communication situation?
A. Media richness
B. Persuasive communication
C. Filtering
D. Flaming
E. Information overload
Synergie Inc. formed a team to improve revenues for its service stations along major
highways in Malaysia. This team, which included a service station manager, a truck
driver, and four or five marketing executives, disbanded after it had reviewed the
Malaysian service stations and submitted a business plan. This team is called a(n):
A. skunkworks.
B. bootleg group.
C. informal group.
D. community of practice.
E. task force.
Which of the following statements is consistent with the observations of Maslow?
A. Motivation research must look at each need and drive apart from others.
B. A specific human behavior is typically initiated by a solitary need or drive.
C. Higher-order needs are not influenced by personal and social influences.
D. Maslow refocused attention on need gratification instead of need deprivation.
E. Maslow suggested that people are naturally motivated to reach their potential.
Outcome/input ratio and comparison other are elements of:
A. innate drives theory.
B. Maslow’s needs hierarchy.
C. equity theory.
D. expectancy theory.
E. goal setting theory.
Which of the following statements is consistent with the attraction-selection-attrition
(ASA) theory?
A. Job applicants who later become organizational members tend to be attracted to
co-workers who share their values and assumptions.
B. Organizations have a natural tendency to attract, select, and retain people with values
that are consistent with the organization’s own culture.
C. Attraction, selection and attrition are part of the natural life-cycle of organizational
members.
D. Employees get attached to organizations that meet their reward expectations.
E. Attraction followed by selection inevitably leads to attrition in the future.
Emotions are defined as:
A. feelings that are not directed toward anything in particular.
B. our judgments about what is right or wrong.
C. our intentions to act towards an attitude object.
D. the cluster of beliefs, assessed feelings and behavioral intentions towards an attitude
object.
E. physiological, behavioral, and psychological episodes experienced toward an object,
person, or event that create a state of readiness.
The tendency to attribute the behavior of other people to internal factors more than
external factors is called the:
A. recency bias.
B. projection bias.
C. fundamental attribution error.
D. primacy effect.
E. self-serving bias.
Someone with an external locus of control would most likely believe the events in their
life are due mainly to:
A. themselves.
B. personal choices.
C. lucky streaks.
D. a lack of motivation.
E. a lack of competence.
Which of the following is an individual incentive?
A. Gainsharing plan
B. Piece rate plan
C. Share option
D. Share ownership
E. Employee stock ownership plan