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In the JCM, autonomy and feedback are not core dimensions for a job.
A mission statement for a kayak manufacturer might be as follows: To make the
highest-quality kayaks and sell them at a competitive price.
Having a written code of ethics ensures that an organization's members will behave
ethically.
The major drawback of feedback control is that by the time the manager has the
information, the problem has already occurred.
One disadvantage of verbal communication is that it is hard to get feedback.
The discomfort that results from high dissonance can be reduced when an individual
feels that he or she has a choice in the matter.
A manager is more confident of his or her assessment of a situation if it involves risk
rather than uncertainty.
Long-term plans used to refer to plans that covered a period of over three years, but
now it refers to any time period over one year.
Sexual harassment is defined as any unwanted activity of a sexual nature that affects an
individual's employment.
Historically, spirituality has always had a place in management theory.
Productivity goals, according to Deming, should be strictly numerical to avoid
ambiguity.
For a baseball player, a statistical report would feature such things as ________.
A) a newspaper profile of the player
B) batting average and slugging percentage
C) filmed highlights of great plays
D) scouting reports on the player
A ban on gay marriage is an example of a change in which components of an
organization's external environment?
A) political/legal and technological
B) economic and demographic
C) sociocultural and global
D) sociocultural and political/legal
Jargon tends to cause problems when it is used ________.
A) within a specialized, close-knit group
B) as shorthand for technical terms
C) outside of a specialized, close-knit group
D) in spoken rather than written language
Which of the following areas has opened up new possibilities for how and where
employees work?
A) information technology
B) human resources
C) organizational design
D) global competition
Even the prepared person cannot take advantage of luck unless he or she ________.
A) is highly intelligent
B) can take action when opportunity knocks
C) can convince others to join his or her effort
D) puts in 16-hour days
Which psychological orientation would be typical of a manager who is pessimistic
about her business environment?
A) a maximin orientation
B) a minimin orientation
C) a maximax orientation
D) a minimax orientation
The size and scope of Industrial Revolution factories made such things as ________
necessary for companies.
A) materials
B) hierarchical organization
C) supplies
D) revenues and costs
Survival rates of entrepreneurial ventures that started in a recession are ________ those
that started in an expansion.
A) somewhat greater than
B) less than
C) about the same as
D) much greater than
Group cohesiveness is largely a measure of how ________.
A) clear the group's goals are
B) much individuals share the group's goals
C) attainable the group's goals are
D) much the group's goals match organizational goals
State motor vehicle offices usually use this kind of departmentalization.
A) product
B) functional
C) customer
D) process
In organizations such as Saint-Gobain Performance Plastics, ________ are brought
together to work on the company's premises.
A) customers and company employees
B) current and retired employees
C) competitors and customers
D) customers and suppliers
Falling interest rates are an example of what kind of external force that causes a
company to need to make an organizational change?
A) marketplace competition forces
B) government laws and regulations
C) labor market forces
D) economic forces
A scientist cites two studies that show a positive effect for her drug and ignores five
other studies that show a negative effect. Which error or bias is she committing?
A) hindsight
B) anchoring effect
C) confirmation bias
D) self-serving
In a short essay, explain what the value of P in queuing theory provides for a manager.
In a short essay, discuss job analysis, job description, and job specification.
In a short essay, identify and discuss two external forces that bring about the need for
change.
In a short essay, describe social learning.
In a short essay, give an example of how an organizational story can have an impact on
the organization itself.
In a short essay, identify and explain the final two steps in developing a PERT network.
In a short essay, describe four of the eight recommended methods for developing active
listening skills.
Explain why a college education is a good investment.
