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_____________are teams made up of members who work with minimum supervision
and rotate jobs to produce a complete product or service.
a. Functional teams
b. Special-purpose teams
c. Self-directed teams
d. Cross-departmental teams
According to the situational theory of leadership, a leader with a(n) provides little
direction or support because complete responsibility for decisions and their
implementation is turned over to followers.
a. entmsting leadership style
b. coaching leadership style
c. directing leadership style
d. engaging leadership style
Strategy execution is the most important as well as the most difficult part of strategic
management.
a. True
b. False
The ethical pressures that challenge leaders include:
a. doing the right thing despite pressure to increase profits.
b. fmding new products and services to remain competitive.
c. involving employees in teamwork despite individual competition.
d. selecting employees with the technical skills.
Culture helps employees develop a collective identity and know how to work together
effectively. This is called:
a. external adaptation.
b. internal integration.
c. cultural identity.
d. cultural harmony.
A person high on extroversion may come across as quiet, withdrawn, and socially
unassertive.
a. True
b. False
Effective leaders should use the same conflict resolution style in every situation.
a. True
b. False
Ethnocentrism is the belief that:
a. one's culture and subculture are inherently superior to other cultures.
b. all cultures have value.
c. everyone in an organization has the same values, beliefs, and motivations.
d. everyone in an organization has the same attitudes about work and life.
Followers can influence their leaders by being:
a. a resource for the leader.
b. critical of an organization.
c. submissive and passive.
d. dependent, uncritical thinkers.
The dimension of the Myers-Briggs Type Indicator (MBTI) assessment concerns an
individual's attitudes toward ambiguity and how quickly a person makes a decision.
a. sensing versus intuition
b. thinking versus feeling
c. judging versus perceiving
d. introversion versus extroversion
In the________, leaders actively create change by encouraging and rewarding
creativity, experimentation, and mk1llking.
a. achievement corporate culture
b. adaptability corporate culture
c. consistency corporate culture
d. involvement corporate culture
In an organization, when every person understands and embraces a
vision____________.
a. everyone works in different directions
b. the organization becomes self-adapting
c. the vision can persist in the face of changing environmental shifts
d. everyone is given an opportunity to go where they have gone before
An important element of systems thinking is to discern circles of causality.
a. True
b. False
A passive follower exhibits critical, independent thinking and displays initiative and a
sense of responsibility.
a. True
b. False
Courage means the absence of doubt or confusion.
a. True
b. False
Which of the following is an important characteristic of organizations during
Leadership Era 3?
a. High-performance culture
b. Functional management
c. Cross-functional teams
d. Pre-bureaucratic organization
Which of the following is an example of initiating structure behavior ofleaders?
a. Showing appreciation
b. Directing tasks
c. Seeking input from subordinates
d. Listening carefully to problems
To communicate in a crisis, leaders should:
a. avoid visibility among followers.
b. convey a vision for the future.
c. encourage rumors if they help the situation.
d. instill a sense of uncertainty so that all possible avenues are explored.
Effective feedback:
a. is general in nature.
b. looks toward the future.
c. describes the mistakes of the past.
d. focuses on fault-fmding.
According to Fiedler's contingency model of leadership, position power is low when the
leader has:
a. the power to plan and direct the work of subordinates.
b. the power to reward or punish the work of subordinates. c. little authority to create
ill-defmed tasks.
d. little authority over subordinates and cannot evaluate their work.
During the________stage of appreciative inquiry, action plans for transforming dreams
into reality are formulated.
________is a technique to encourage creativity that uses a face-to-face interactive
group to spontaneously suggest a broad range of creative ideas to solve a problem.
Explain the importance of allowing pauses for promoting creativity.
Discuss the social value systems presented in the Hofstede studies.
__________is a leadership style in which people develop personal relationships with
followers, share power and information, empower employees, and strive to enhance
others' feelings of self-worth.
, a component of emotional intelligence, refers to the ability to understand others.
Briefly describe moral leadership.
________means to go deeply into a single area or topic to spark personal creativity,
which has been called thinking "inside the box."
________, a way to influence up, refers to the direct appeal to leaders/
