The recognition of the decision requirement step in the managerial decision making
process requires managers to:
a. develop alternative solutions.
b. integrate information in novel ways.
c. use the classical model of decision making.
d. focus on generating ideas.
e. select undesirable alternatives.
Success in the new workplace depends on the strength and quality of _____.
a. individual workers
b. independent teams
c. followers
d. collaborative relationships
e. vendors
Small businesses represent _____ percent of all firms and employ about half of all
private sector employees.
a. 87
b. 22
c. 98
d. 54
e. 72
Some team members are asked to play a dual role. These members:
a. engage in two sets of behaviors: initiation and energize.
b. perform both role: task specialist and socioemotional.
c. perform both roles: liaison and negotiator.
d. engage in two sets of behavior: follow and compromise.
e. do not do anything.
Referent power depends on the leader’s:
a. formal title.
b. position in the hierarchy.
c. personal characteristics.
d. salary.
e. reward power.
The stage of team development in which conflicts are resolved and members focus on
problem solving is called reforming.
a. True
b. False
Which of the following refers to group atmosphere and members’ attitude toward and
acceptance of the leader?
a. Task structure
b. Leader relations
c. Contingency
d. Position power
e. Leader-member relations
Which of the following includes the manager identity?
a. Specialist, performs specific tasks
b. Gets things done through own efforts
c. An individual actor
d. A network builder
e. Works relatively independently
All of the following are common dysfunctions of teams EXCEPT:
a. lack of trust.
b. avoidance of accountability.
c. fear of conflict.
d. lack of commitment.
e. results orientation.
Communication is one of the most important methods for effective strategy execution.
a. True
b. False
A vertical structure that emphasizes specialization and centralization is appropriate
when environmental uncertainty is high.
a. True
b. False