_____ teams are brought together as a formal department in the organization.
a. Cross-functional
b. Permanent
c. Formal
d. Ad-hoc
e. Task
Minorities show a high rate of entrepreneurship in the United States, owning 5.8 million
firms in 2007 that generated $1 trillion in revenues.
a. True
b. False
Global teams can pose a problem for team leaders with regards to language, technology,
and belief differences.
a. True
b. False
A manager might use _____ as a type of communication.
a. meetings
b. telephone conversations
c. talking informally
d. all of these
e. meetings and telephone conversations
Andy’s subordinates say that they love working for Andy because he inspires them to
not only believe in the organization but to believe in their own potential as well. Based
on this example, Andy can best be described as what type of leader?
a. Transformational
b. Servant
c. Authentic
d. Transactional
e. Interactive
If the business is legally Holly’s, then the business form would be:
Scenario – Holly and Trent
While many others dreamed about owning their own business, Holly Gabrel decided to
do something about it. Holly knew that being self-employed required long hours and
hard work, but with the help of her husband, Trent, Holly was positive that the hours
and the work would be rewarded. First, she and Trent developed a new concept in
sunglasses that could be used by athletes better than the sunglasses now on the market.
Holly and Trent obtained a patent on their invention, and began production and
marketing.
a. proprietorship.
b. partnership.
c. corporation.
d. chapter S42.5.
e. none of these.
_____ is the understanding of and proficiency in the performance of specific tasks.
a. Human skill
b. Conceptual skill
c. Interpersonal skill
d. Technical skill
e. Leadership skill
To affect the value system, Nikki will be working primarily with:
Scenario – Nikki Williams
Nikki Williams was working as the sales manager for Industrial Instruments. Some of
the sales executives were showing signs of burnout. They were losing interest in their
jobs and were no longer motivated to gain new accounts. The reward system focused on
old reliable accounts, but Nikki was now under pressure to expand the customer base.
Nikki had recently been to a seminar on corporate value systems. She recognized that
the company’s CEO wanted to change the way employees thought about the firm and
the way they related to one another. She further recognized that a lasting solution to her
problem required a fundamental shift in perception.
a. the legal-political dimension.
b. the sociocultural dimension.
c. the internal cultural dimension.
d. the economic dimension.
e. the external dimension.
Primary stakeholders of an organization include:
a. employees.
b. customers.
c. investors and shareholders.
d. suppliers.
e. all of these.
_____ is economic development that generates wealth and meets the needs of their
current generation while focusing on future generations.
a. Ethical management
b. Activist strategy
c. Sustainability
d. Market strategy
e. Future management
Heather belongs to an informal group at work that meets twice a month to discuss
common issues and problems in the workplace. Recently, this group has been focusing
on ways to improve safety in the workplace. This group is an example of:
a. a safety group.
b. a quality circle.
c. an ad-hoc committee.
d. a problem team.
e. none of these.
List the five core job dimensions found in the job characteristics model.
When an organization chooses a(n) _____ strategy, it means that business decisions
such as product design are made on a country-by-country basis.
Adaptability culture emerges in an environment that requires _____response and _____
decision making.
The act of determining the organization’s goals and the means for achieving them is
referred to as _____.
List three of the basic ideas of scientific management.
An effective leader must do more than possess desirable traits; he must exhibit
appropriate behaviors. In a short essay, explain what is meant by task-oriented and
people-oriented behaviors, and identify other terms used to describe the same concept.
Give your appraisal as to why effective leaders exhibit both task-oriented and
people-oriented behaviors.
Managers make decisions from available alternatives, but in reality, there are many
times when the information needed is not available, unknown, or not knowable. Write a
short essay that shows the similarities and differences between programmed and
nonprogrammed decisions, and their relationship to certainty and uncertainty. Include
examples that you believe represents each type of decision.
The standardization of product design and advertising strategies throughout the world is
called _____.
A(n) _____ leader is distinguished by a special ability to bring about innovation and
change.