Process losses are the resources expended to develop and maintain an effective team.
Management by walking around minimizes the problem of filtering in the
communication process.
Extreme forms of assertiveness include bullying colleagues.
Joe wears his ‘signature” clothing to work every day: black shirt, black tie, black pants.
This could be called his “personal brand.”
The emotional markers that nonconsciously tag sensory information are calculated
feelings towards the information source.
Under Schwartz’s Values Complex, the value category of self-direction refers to the
pursuit of pleasure, enjoyment and the gratification of desires.
A mechanistic structure is decentralized, has a wide span of control and little
formalization.
Conscientiousness is one of the best personality traits for predicting job performance in
most job groups.
Attraction-selection-attrition (ASA) theory explains why companies are able to attract
and select people who fit the culture, but later on have difficulty in creating a stronger
culture.
A marketing specialist needed to find a new way of marketing the company’s main
product to its potential clients. While watching a movie one evening, the marketing
specialist saw a scene that gave her inspiration for a new marketing plan. According to
the creative process model, which of the following is the next stage in the creative
process after such inspiration?
A. Preparation
B. Incubation
C. Verification
D. Illumination
E. Morphological analysis
_____ refers to economic, social, and cultural connectivity with people in other parts of
the world.
A. OB
B. Globalization
C. Work/Life balance
D. Knowledge management
E. Corporate social responsibility
An individual’s perceived probability that a particular level of effort will result in a
particular level of performance is referred to as the:
A. E-to-P valence.
B. EP-to-PO outcome.
C. E-to-V expectancy.
D. E-to-P expectancy.
E. EV-to-PE outcome.
Research suggests that people with high levels of emotional intelligence are better at all
of the following EXCEPT:
A. personal relations.
B. job interviews.
C. working without social interaction.
D. emotional labor.
E. leadership.
According to the _____ perspective of leadership, leadership is associated with the
personal characteristics of the person.
A. shared
B. competency
C. managerial
D. contingency
E. implicit
Which of the following elements does self-leadership include?
A. Job specialization
B. Task identity
C. Mental imagery
D. Job evaluation
E. Task significance
A unique feature of Herzberg’s motivator-hygiene theory is that it:
A. states that improving motivators increases job satisfaction but does not decrease job
dissatisfaction.
B. states that employees can be satisfied with their jobs but not motivated to perform
their jobs.
C. identifies job specialization as the main source of higher need fulfillment.
D. views job satisfaction and dissatisfaction as opposites.
E. recognizes money as the primary motivator in organizational settings.
The Research and Development TeamJanet works on a team of 15 people working in
research and development for a toymaker. They have weekly meetings to discuss new
toy ideas. Occasionally, Janet will have a good idea that she wishes to discuss, but it
takes too long for all her other teammates to finish talking that she will often just not
bother to bring it up. Occasionally, there are arguments about which new project should
have the most resources devoted to it, but Janet finds her coworkers always maintain
respect for each other and work out a solution.What type of meetings are these known
as?
A. Brainstorming
B. Cross-functional
C. Nominal
D. Constructive
E. Innovation
Which are the task-related characteristics in the “five C’s” of effective member
behaviors?
A. Comforting and communicating
B. Cooperating and conflict resolving
C. Coordinating and communicating
D. Conflict resolving and coordinating
E. Comforting and cooperating
Freer trade, advances in information technology, and more global customers are
pressuring many large global companies to:
A. shift away from geographically-based to more client-based divisionalized structures.
B. increase direct supervision as the main coordinating mechanism.
C. shift away from divisionalized structures into functional structures.
D. disband their team-based structures in favor of simple structures.
E. shift from functional structures to geographically-based divisionalized structures.
Satisficing refers to:
A. the tendency to choose an alternative that is good enough rather than the best.
B. the feeling employees experience when they are not involved in a decision in which
they would have made a valuable contribution.
C. a desirable outcome of decision making when several employees participate in the
decision process.
D. the feeling employees experience when they make the right decision.
E. the tendency for decision makers to evaluate alternatives sequentially rather than
comparing them all at once.