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Which of the following is NOT one of the moral rights that could be considered during
decision-making?
a. The right to free consent.
b. The right to invade privacy.
c. The right to free speech.
d. The right of freedom of conscience.
e. The right to life and safety.
One of the things managers enjoy doing the most is:
a. financial planning.
b. controlling activities.
c. planning for future decisions.
d. leading others.
e. hiring new employees.
The principle of unity of command suggests that managers within an organization
should reach agreement on the goals and objectives of the organization.
a. True
b. False
a. True
b. False
____ is NOT included in the model of personal moral development described in your
text.
a. Preconventional level
b. Conventional level
c. Principled level
d. Postconventional level
e. All of these are included in the model
At work, Sue Ellen favors a consensual and collaborative process, where influence
derives from relationships rather than positions of power and formal authority. As such,
she can best be viewed as what type of leader?
a.Level 5
b. Servant
c. Authentic
d. Transformational
e. Interactive
A phrase or sentence that succinctly expresses a key corporate value is called a story.
a. True
b. False
Since a corporation is a legal structure reserved for large firms, small businesses have
two basic choices for legal structure of their company: proprietorship and partnership.
a. True
b. False
In step 1 of Management By Objectives, overall performance is appraised.
a. True
b. False
Whereas scientific management focused on _____ , administrative principles approach
focused on the _____.
a. individual productivity; total organization
b. organization productivity; individual effort
c. efficient procedures; management by principle
d. employee ability; employee loyalty
e. employee competence; work flow through the organization
The _____ model of decision making describes how managers actually makes decisions
in situations characterized by nonprogrammed decisions, uncertainty, and ambiguity.
a. normative
b. classical
c. administrative
d. scientific management
e. objective
Jessica has just been appointed leader of a new work team in her organization. She is
wondering what to do at her first meeting with the group. Which of the following would
you suggest?
a. She should waste little time; get the team focused on the task.
b. She should help the team clarify roles and responsibilities.
c. She should allow time for team members to become acquainted with one another;
allow for informal social interaction.
d. She should let someone else worry about this since she is the leader.
e. She should propose to disband the team.
Which of these is based on a set of international standards for quality?
a. Quality circle
b. Corporate governance
c. ISO certification
d. Open-book management
e. Balance scorecard
_____ theory deals with employee's perception of fairness.
a. Expectancy
b. Reinforcement
c. Need hierarchy
d. Equity
e. ERG
Bruce publicly praises his employees when they have achieved their goals. Bruce hopes
this will increase the likelihood of goal achievement in the future. This is an example
of:
a. extinction.
b. negative reinforcement.
c. avoidance learning.
d. positive reinforcement.
e. none of these.
_____ is also referred to as work specialization.
a. Division of labor
b. Unity of command
c. Scalar chain
d. Esprit de corps
e. Virtual network approach
Motivation increases, according to the expectancy theory, when the worker believes that
the successful performance will result by putting effort into a given task. This is called
E-P expectancy.
a. True
b. False
Managers facilitate strategic conversations by using open communication, actively
listening to others, applying the practice of dialogue, and using feedback for learning
and change.
a. True
b. False
Which of the following is(are) an advantage of team structure?
a. Increased barriers among departments
b. Unplanned decentralization
c. Time and resources spent on meetings
d. Less response time, quicker decisions
e. All of these
The relationship between social responsibility and financial performance has been
shown to be _____.
_____ (objects, taboos, holidays) is a sociocultural factor in the international
environment.
List the four types of reinforcement.
Effective managers must possess technical skills, human skills, and conceptual skills in
varying degrees. After defining each term, justify your assessment of which of the three
skills you deem to be most important to a successful manager.
_____ theories explain how workers select behavioral actions to meet their needs and
determine whether their choices were successful.
_____ can be defined as the set of key values, beliefs, understandings, and norms
shared by members of an organization.
Distinguish between charismatic and transformational leadership.
A(n) _____ is a change in the organization's product or service outputs.
