18) Which is the chief oversight agency for the Internet?
a) Internet Corporation for Assigned Names and Numbers (ICANN)
b) Federal Internet Regulatory Policy Agency (FIRPA)
c) Federal Communications Commission (FCC)
d) Central Internet Administration (CIA)
19) Which site was the pioneer online auction site?
a) Diecast
b) Yahoo
c) eBay
d) uBid
20) What has been the impact of Amazon.com and the iTunes store on traditional music and
book retailers?
a) With increased exposure, sales at traditional retailers have increased.
b) It has had negligible impact.
c) Many traditional retailers have closed.
d) An oversaturated market has substantially reduced prices.