Procter & Gamble’s introduction of All-Temperature Cheer laundry detergent in Japan
was a flop at first. The problem was that Japanese women wash clothes in cold
water”either tap water or leftover bath water’so they don’t care about all-temperature
washing (which is a big selling point in the United States). Also, Cheer was first
introduced in Japan at a time when the market for fabric softeners in Japan was rapidly
expanding. However, when Japanese housewives added lots of fabric softener to the
water, Cheer didn’t produce many suds (Americans don’t use as much fabric softener).
P&G reformulated the product so it wouldn’t be affected by fabric softeners, and ads for
Cheer in Japan pledged superior cleaning in cold water, not all temperatures. Which of
the following might have helped P&G avoid the initial problems with Cheer?
A) Maslow’s hierarchy
B) high vs. low context culture
C) diffusion of innovation
D) self-reference criterion
E) polycentric orientation
Today, the success of Honda and Toyota in world markets is primarily due to:
A) exporting cars from factories in Japan.
B) reporting cars are made in the USA.
C) exporting cars from Japan to European countries.
D) assembling cars in Japan and Europe.
E) manufacturing cars in the Americas, Asia, and Europe.