84) How would you determine the market demand for your firm’s IT services?
A) Perform a TCO analysis.
B) Benchmark your services.
C) Hold focus groups to assess your services.
D) Analyze sales returns on key investments.
E) Perform a stress test.
85) Which of the following is not one of the main six factors to consider when evaluating how
much your firm should spend on IT infrastructure?
A) your firm’s business strategy
B) the IT investments made by competitor firms
C) market demand for your firm’s services
D) your firm’s organizational culture
E) information technology assessment
86) Scalability refers to the ability of a computer, product, or system to expand to serve a large
number of users without breaking down.
87) TCO refers to the original cost of purchased technology: both hardware and software.