Management Information Systems, 14e (Laudon)
Chapter 5 IT Infrastructure and Emerging Technologies
1) Which type of infrastructure service provides voice and video connectivity to employees,
customers, and suppliers?
A) networking
B) telephone
C) VOIP
D) telecommunications
E) data management
2) Which of the following is not an IT infrastructure service component?
A) operating system software
B) computing platforms to provide a coherent digital environment
C) physical facilities management to manage the facilities housing physical components
D) IT management services to plan and develop the infrastructure and provide project
management
E) IT education services that provide training to employees
3) Specifications that establish the compatibility of products and the ability to communicate in a
network are called
A) network standards.
B) telecommunications standards.
C) technology standards.
D) Internet standards.
E) compatibility standards.
4) Which of the following is a leading networking hardware provider?
A) Dell
B) Intel
C) Seagate
D) IBM
E) Cisco
5) Software that manages the resources of the computer is called
A) operating system software.
B) application software.
C) data management software.
D) network software.
E) partitioning software.
6) A SAN is a ________ network.
A) server area
B) storage area
C) scalable architecture
D) service-oriented architecture
E) software arrangement
7) As referred to in the text, legacy systems are
A) systems that employ Unix.
B) electronic spreadsheets used on a PC.
C) any pre-1990 Wintel systems.
D) systems found on older ASPs.
E) traditional mainframe-based business information systems.
8) Legacy systems are still used because they
A) can only be run on the older mainframe computers.
B) are too expensive to redesign.
C) integrate well using new Web services technologies.
D) contain valuable data that would be lost during redesign.
E) incorporate cloud technologies.
9) A(n)________ server is used to communicate between a Web server and an organization’s
back-end systems.
A) public server
B) private server
C) legacy server
D) application server
E) blade server
10) ________ are computers consisting of a circuit board with processors, memory, and network
connections that are stored in racks.
A) Mainframes
B) Rack servers
C) Cloud servers
D) Hybrid servers
E) Blade servers
11) A primary example of centralized processing is client/server computing.
12) In N-tier computing, significant parts of Web site content, logic, and processing are
performed by different servers.
13) Application server software is responsible for locating and managing stored Web pages.
14) IT infrastructure consists of just those physical computing devices required to operate the
enterprise.
15) An application server may reside on the same computer as a Web server or on its own
dedicated computer.
16) The operating system is used to manage the computer’s activities.
17) SANs maintain a series of servers and provide fee-paying subscribers with space to maintain
their Web sites.
18) List and describe four services that comprise IT infrastructure, beyond physical devices and
software applications.
19) Place the following eras of IT infrastructure evolution in order, from earliest to most recent:
1. Cloud Computing Era; 2. Client/Server; 3. Enterprise Era; 4. Personal Computer; and 5.
Mainframe and Minicomputer.
A) 5, 2, 3, 4, 1
B) 5, 4, 2, 3, 1
C) 4, 5, 2, 3, 1
D) 5, 4, 2, 1, 3
E) 4, 5, 3, 2, 1
20) The introduction of the minicomputer
A) allowed computers to be customized to the specific needs of departments or business units.
B) strengthened centralized computing.
C) offered new, powerful machines at higher prices than mainframes.
D) represented the rise of Microsoft.
E) was dominated by IBM.
21) A client computer networked to a server computer, with processing split between the two
types of machines, is called a(n)
A) service-oriented architecture.
B) on-demand architecture.
C) multi-tiered client/server architecture.
D) two-tiered client/server architecture.
E) divided architecture.
22) In a multi-tiered network
A) the work of the entire network is centralized.
B) the work of the entire network is balanced over several levels of servers.
C) processing is split between clients and servers.
D) processing is handled by multiple, geographically-remote clients.
E) processing is located in the cloud.
23) Interpretations of Moore’s law assert that
A) computing power will eventually level off.
B) transistors decrease in size 50% every two years.
C) data storage costs decrease by 50% every 18 months.
D) PCs decrease in market share by 9% every 5 years.
E) computing power doubles every 18 months.
24) Today’s nanotechnology-produced computer transistors are roughly equivalent in size to
A) the width of a fingernail.
B) a human hair.
C) a virus.
D) an atom.
E) a nanoparticle.
25) ________ unleash powerful economies of scale and result in price declines in manufactured
computer products.
A) Internet and Web technologies
B) Technology standards
C) Linux and open-source software
D) Client/server technologies
E) Virtualization technologies
26) The multitasking, multi-user, operating system developed by Bell Laboratories that operates
on a wide variety of computing platforms is
A) Unix.
B) Linux.
C) OS X.
D) COBOL.
E) DOS.
27) The network standard for connecting desktop computers into local area networks that
enabled the widespread adoption of client/server computing and local area networks and further
stimulated the adoption of personal computers is
A) TCP/IP.
B) COBOL.
C) Ethernet.
D) ASCII.
E) Linux.
28) The development of TCP/IP occurred during the ________ era.
A) cloud and mobile computing
B) general-purpose mainframe and minicomputer
C) client/server era
D) personal computer
E) enterprise computing
29) The ________ PC, becoming the standard PC in the Personal Computer Era, uses the
Windows operating system software on a computer with an Intel microprocessor.
A) Wintel
B) Dell
C) IBM
D) Altair
E) Digital Equipment Corporation
30) ________ uses individual atoms and molecules to create computer chips and other devices
thinner than a human hair.
A) Virtualization
B) Nanotechnology
C) Quantum computing
D) A minicomputer
E) On-demand computing
31) ________ states that the value or power of a network grows exponentially as a function of
the number of network members.
A) Metcalfe’s Law
B) Moore’s Law
C) Law of scalability
D) Law of outsourcing
E) Law of networks
32) ________ surfaces allow users to gesture on a screen with several fingers to execute
commands.
A) Hypertouch
B) Nanotech
C) Multitouch
D) Android
E) Scalable
33) Enterprise infrastructure requires software that can link disparate applications and enable
data to flow freely among different parts of the business.
34) Explain why standards are so important in information technology. What standards have
been important for the growth of Internet technologies?
35) Which of the following is not an example of the emerging mobile digital platform?
A) tablets
B) the Kindle
C) cell phones
D) CRM
E) apps
36) All of the following are current hardware platform trends except
A) green computing.
B) virtualization.
C) cloud computing.
D) Unix.
E) quantum computing.
37) The ability to be in many different states at once, dramatically increasing processing power,
is a hallmark of
A) co-location.
B) edge computing.
C) grid computing.
D) utility computing.
E) quantum computing.
38) A recent addition to the mobile digital platform is
A) quantum computing.
B) wearable computing devices.
C) cloud computing.
D) grid computing.
E) consumerization of IT.
39) At what percent of capacity do most servers operate?
A) 100%
B) 80-90%
C) approximately 70 percent
D) 40-50%
E) 15-20%
40) The process of presenting a set of computing resources (such as computing power or data
storage) so that they can all be accessed in ways that are not restricted by physical configuration
or geographic location is called
A) cloud computing.
B) autonomic computing.
C) virtualization.
D) multicore processing.
E) ubiquitous computing.
41) Which type of computing refers to firms purchasing computing power from remote providers
and paying only for the computing power they use?
A) on-demand
B) grid
C) edge
D) autonomic
E) quantum
42) All of the following are cloud computing services except
A) infrastructure as a service.
B) platform as a service.
C) software as a service.
D) on-demand computing.
E) virtualization as a service.
43) The phenomenon of employees using their own devices in the workplace is known as
A) wearable computing.
B) mobile consolidation.
C) cloud computing.
D) BYOD.
E) self computing.
44) The marketplace for computer hardware
A) has become increasingly concentrated in top firms.
B) has expanded to include a wide variety of start-up and mobile-computing firms.
C) has moved significantly to Asian firms.
D) has been decimated by mobile and cloud computing.
E) has begun moving away from blade servers.
45) Which of the following is the most popular mobile operating system?
A) Linux
B) Android
C) Chrome OS
D) iOS
E) Unix
46) Which of the following is not one of the NIST defined characteristics of cloud computing?
A) ubiquitous network access
B) location-independent resource pooling
C) on-demand self service
D) measured service
E) reduced elasticity
47) ________ allows a single computing resource, such as a server, to appear to the user as
multiple logical resources.
A) Cloud computing
B) Virtualization
C) Quantum computing
D) Nanotechnology
E) Utility computing