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In an environment of shared information, the richest communication occurs face to
face.
a. True
b. False
_____is the process of adding a greater variety of tasks to a job.
a. Job enrichment
b. Job enlargement
c. Job rotation
d. Workplace expansion
The higher the overall validity of a selection procedure is, the greater the chances are of
hiring individuals who will be the better performers.
a. True
b. False
The relative worth of a job evaluated using the point manual is determined by:
a. benchmark jobs contained in the point manual.
b. the wage mix.
c. the number of steps within the pay grade.
d. the total points that have been assigned to that job.
Yield ratios can help indicate which recruitment sources are most effective at producing
qualified job candidates.
a. True
b. False
Some organizations fail to make the connection between training and _____.
a. technology
b. competition
c. an organization's goals
d. an organization'sfunctional requirements
A popular plan that offers employees an opportunity to save through payroll deductions
and have their contributions matched by the employer is known as the:
a. 401(k) plan.
b. tax reduction plan.
c. ERISA benefit plan.
d. Individual Retirement Plan.
Reliability in performance appraisal is measured by:
a. correlating two sets of ratings made byasingle rater or by two different raters.
b. correlating the ratings of an employee at two different points in time.
c. linking performance standards to organizational goals.
d. quantifiable performance standards.
The Occupational Safety and Health Administration (OSHA) has an established system
for inspection priorities with a special emphasis on unspecific low-hazard industries.
a. True
b. False
The Uniform Guidelines on Employee Selection Procedures were designed to help
employers, labor organizations, employment agencies, and licensing boards comply
with the requirements of federal laws prohibiting employmentdiscrimination.
a. True
b. False
Which of the following is NOT an outcome associated with depression?
a. Lower individual productivity
b. Decreased substance abuse
c. Increased morale problems
d. Increased absenteeism
Research shows that a merit increase in the range of _____ is necessary to serve as a
pay motivator.
a. 3 to 5 percent
b. 7 to 9 percent
c. 11 to 13 percent
d. 15 to 17 percent
For what reason should a person seeking a mentor research the potential mentor's
background?
a. To prevent negligent choosing of mentor
b. To find someone to introduce one to the mentor
c. To establish a relationship with the mentor
d. To learn about the mentor's weaknesses
Which of the following recruitment sources could result in charges of inbreeding and
possible violation of the EEO regulations?
a. Educational institutions
b. Newspaper ads
c. Employee referrals
d. Job posting
The principle of shared information typifies a shift in organizations away from the
mentality of _____ toward one more focused on employee commitment.
a. command and control
b. absenteeism
c. unionization
d. training and stabilization
An apparel store may not discriminate against a male applying for a job as a fitting
room attendant.
a. True
b. False
