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According to the trait approach to leadership, which of the following is categorized as a
social characteristic of leaders?
a. Optimism
b. Knowledge
c. Cooperativeness
d. Humility
_________is a form of adversarial negotiation in which conflicting parties compete to
win the most resources and give up as little as possible.
a. Integrative negotiation
b. Distributive negotiation
c. Groupthink
d. Brainstorming
Axim Inc. pins the photographs of employees on the notice board to recognize the work
of their front-line employees. This is an example of a:
a. paradigm.
b. story.
c. symbol.
d. model.
Intrinsic rewards:
a. come from the satisfaction received by performing a particular action. b. are given by
another person, typically a supervisor.
c. include pay raises and promotions.
d. appeal to the "lower" needs of individuals.
Ina crisis situation, a leader should refrain from absorbing people's fears and
mcet1aintie;.
a. True
b. False
An effective vision:
a. is the property of the leader.
b. serves to energize employees and focus their attention.
c. is always about the present, but it begins with the future.
d. happens naturally.
The traditional role of a manager is that of a(n):
a. encoder.
b. sense giver.
c. communication champion.
d. information processor.
In the adaptability corporate culture, all decisions are made by the top management of
an organization.
a. True
b. False
Influence is the capacity to cause a change in a person, whereas power may be thought
of as the degree of actual change.
a. True
b. False
Employees learn about the values that are important in the organization by watching
leaders.
a. True
b. False
Becky heads the frnance team of Herald Inc. Whenever her team's work is commended,
she takes all the credit. On the other hand, when her team gets negative feedback from
clients, she blames it on inadequate support from the organization. Becky's behavior is
an example of .
a. the fundamental attribution error
b. the self-serving bias
c. perceptual defense
d. projection
In the context of stakeholder buy-in, who among the following are strong supporters
and will help lead a change effort?
a. Resisters
b. Observers
c. Partners
d. Advocates
, a category of leader behavior, describes the extent to which a leader is task oriented
and directs subordinates' work activities toward goal achievement.
Name the leadership styles appropriate for handling conflict.
is the set of unseen characteristics and processes that underlie a relatively stable pattern
of behavior in response to ideas, objects, or people in the environment.
Organizations establish___________to promote the hiring, inclusion, and career
advancement of different employees and to ensure that differences are accepted and
respected in the workplace.
How can leaders optimize the use of feedback and minimize the conflict and fear that
often accompanies it?
_______are people who passionately believe in a new idea and fight to overcome
natural resistance and convince others of its value.
facilitate information sharing across functional boundaries and develop new ideas and
solutions for existing organizational problems.
Attributions are important in certain ways. Discuss.
Leaders should adopt a style with which to complement the organizational situation.
Discuss.
refers to a person's abilities to perceive, identify, understand, and successfully manage
emotions in self and others.
