An organization that has a single, comprehensive long-term plan that leads every
department within the organization is following Fayol’s principle of:
A. order.
B. line of authority.
C. unity of command.
D. unity of direction.
E. decentralization.
Jobs that are interesting and challenging are more likely to lead to intrinsic motivation
than jobs that are boring or do not use a person’s skills and abilities.
A. True
B. False
In large organizations the functional level of management is also known as the _____ of
management.
A. business level
B. corporate level
C. divisional level
D. departmental level
E. top level
What benefits does the global environment offer organizations?
A. The global environment provides organizations with severalopportunities to increase
efficacy and efficiency.
B. The global environment is easy to operate within and is constant, straightforward,and
predictable.
C. Fluctuatingsociocultural factors never affect the performance of organizations that
function at a global level.
D. Organizations are faced with fewer challenges and risks when they grow to
prominence internationally.
E. Organizations that operate internationally seldom compete for scarce and valuable
resources.
Which of the following should an organization do in order to obtain a competitive
advantage through superior efficiency?
A. Make products that are much more reliable than the products available in the market
B. Reduce the number of inputs it requires to produce a given amount of outputs
C. Use technology to make its product unique and different when compared to its rivals’
D. Conduct surveys to determine whether a product will be successful in the market
E. Create products that will attract customers and charge a premium price for those
products
Task variety refers to:
A. the degree to which programmed solutions are available to people or functions to
solve the problems they encounter.
B. the number of new or unexpected problems that a person or function encounters in
performing jobs.
C. the degree to which a worker finds his job captivating or interesting.
D. the number ofdifferent goods or services that a particular company markets.
E. the degree to which a particular task needs a highly skilled workforce.
The degree to which programmed solutions are available to people or functions to solve
the problems they encounter is known as _____.
A. task identity
B. task specialization
C. task autonomy
D. task variety
E. task analyzability
_____ tells the computer hardware how to run.
A. Operating system software
B. Mainframes
C. Application software
D. Local area networks
E. Wide area networks
Trade that takes place between a company and individual purchasers using IT and the
Internet is called:
A. enterprise resource planning.
B. business-to-business commerce.
C. business-to-customer commerce.
D. business-to-business marketplace.
E. business-to-business network structure.
The client computers that are linked directly to a server constitute a(n):
A. local area network.
B. operating system software.
C. artificial intelligence network.
D. global positioning system.
E. content managementsystem.
The culture at Fired-Up Electronics focuses on empowering its employees and makes
use of cross-functional teams. What type of culture exists at Fired-Up Electronics?
A. Aggressive culture
B. Passive culture
C. Adaptive culture
D. Normative culture
E. Inert culture
High levels of cohesiveness can cause group members to be extremelyfocused on group
goal accomplishment even if it may jeopardize organizational performance.
A. True
B. False
_____ by transformational managers leads subordinates to view problems as challenges
that they can and will meet and conquer.
A. Intellectual stimulation
B. Transient power
C. Coercive power
D. Transactional leadership
E. Virtual stimulation
The basic building blocks of national culture are:
A. values and norms.
B. political and legal forces.
C. ethnographic forces.
D. corporate valuesand organizational culture.
E. the task and general environment.
Which of the following, according to Hofstede,is characteristic of societies with low
power distance?
A. Large inequalities between different classes in societyare allowed to develop.
B. The government uses taxation and social welfare programs to reduce inequality.
C. Inequalities in the well-being of individuals are due to their birth and heritage.
D. Inequalities in the power system are put down to individuals’ physical and mental
capabilities.
E. The law reinforces the social and economic inequalities between different classes in
society.
_____ is the process by which managers create a specific type of organizational
structure and culture.
A. Forward vertical integration
B. Tactical planning
C. Contingency planning
D. Economies of scale
E. Organizational design
Task forces are occasionally referred to as ad hoc committees.
A. True
B. False
The way a company’s managers view their duty to make decisions that enhance the
well-being of stakeholders is called organizational ethics.
A. True
B. False