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The Age Discrimination in Employment Act of 1967 prohibits age discrimination.
A. True
B. False
_____ focuses primarily on teaching organization members how to perform their
current jobs and helping them acquire the knowledge and skills needed to be effective
performers.
A. Performance appraisal
B. Training
C. Development
D. Objective appraisal
E. Worker relations
Which of the following principles of management by Henri Fayol specifies that an
employee should report to only one superior?
A. Line of authority
B. Unity of command
C. Centralization
D. Esprit de corps
E. Decentralization
In the classical model of decision making, the most appropriate decision possible in
light of what is believed to be the most desirable consequences for the organization is
known as the ____________ decision.
A. intuitive
B. creative
C. heuristic
D. subjective
E. optimum
The _____ the input resources required to produce a given volume of output, the _____
will be the efficiency of the operating system.
A. more; higher
B. fewer; higher
C. smaller; lower
D. fewer; lower
E. larger; greater
Which of the following is true of male and female managers?
A. Male and female managers have been found to be equally participative as leaders.
B. Male and female managers differ significantly in their propensities to perform
different leader behaviors.
C. Male managers tend to involve subordinates in their decision making more often
than female managers.
D. Female managers tend to hand out more lenientpunishments than male managers.
E. Male managers have less difficulty managing interpersonal relationships than female
managers.
Application software tells the computer hardware how to run.
A. True
B. False
Managers who are high on the agreeableness continuum are likable and care about other
people.
A. True
B. False
Great cost savings can result from _____ inventory turnover and _____ inventory
holding costs, such as warehousing and storage costs.
A. increasing; reducing
B. increasing; increasing
C. decreasing; reducing
D. decreasing; increasing
E. varying; increasing
According to an organization's SWOT analysis, which of the following would be a
potential strength?
A. The organization has the potential to break the barriers of entry to a new market.
B. The organization has the highest profit margin in its market.
C. The organization's research and development sector is on the decline.
D. The organization's customerpreferences are rapidly changing.
E. There is a lack of cooperation between the organization'svarious divisions.
Nonverbal communication is used as an alternative toverbal communication.
A. True
B. False
A written agreement that details factors such as responsibilities, resource commitments,
budgets, time lines, and development milestones is referred to as a _____.
A. product development plan
B. contract book
C. loan agreement
D. pay slip
E. company bond
_____ refers to the process by which managers decide the relative qualifications of job
applicants and their potential for performing well in a particular job.
A. Training
B. Selection
C. Development
D. Performance appraisal
E. Feedback
A furniture company is trying to keep the costs of the company low by switching its
suppliers and ordering materials in larger quantities to reduce overall costs. The
company is employing a _____.
A. focused differentiation strategy
B. low-cost strategy
C. high-cost strategy
D. unifying strategy
E. hypercompetition strategy
Which of the following steps of the organizational change process includes identifying
obstacles to change?
A. Assessing the need for change
B. Identifying the source of the problem
C. Deciding on the change to make
D. Implementing the change
E. Evaluating the change
Collaboration involves engaging in a give-and-take exchange and making concessions
until a reasonable resolution of the conflict is reached.
A. True
B. False
People often respond poorly to greater autonomy and responsibility; the use of
empowered self-managed teams decreases productivity and efficiency.A. True
B. False
