Brad, a sales manager at Cray Inc., notices that one of his subordinates, Sara, has
forgotten to sign her vacation request. He sends out an e-mail informing all employees
of the appropriate procedure, pointing out Saras mistake as an example. This strategy
A. appropriate you-attitude because Brad openly reprimands his subordinate for her
B. appropriate you-attitude since it allows others to learn from a co-workers mistakes.
C. poor you-attitude because e-mail is considered to be an inappropriate channel for
communicating organizational policies.
D. poor you-attitude because Brads message does not protect the readers ego.
E. None of the above.
Which of the following is a characteristic of good business and administrative writing?
A. It uses more passive verbs as compared to active verbs.
B. It sounds like a person talking to another person.
C. It typically includes a lot of contractions.
D. It is very tight and does not allow for individual variation.