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________ is the process by which individuals organize and interpret their sensory
impressions in order to give meaning to their environment.
A) Sensation
B) Impression
C) Apprehension
D) Attribution
E) Perception
Scarlett has received authorization to add an assistant manager to her department. This
person will be working closely with Scarlett and must have excellent interpersonal as
well as technical skills. Scarlett wants to make certain that she maximizes the chance of
choosing the correct individual and is trying to decide on the most appropriate selection
device.
Which of the following is most likely to be used by Scarlett during the initial selection
stage to check if an applicant meets the basic qualifications for a job?
A) assessment center
B) drug test
C) application form
D) work-sample test
E) integrity test
Which of the following defensive behaviors involves developing explanations that
lessen one's responsibility for a negative outcome and apologizing to demonstrate
remorse?
A) scapegoating
B) misrepresenting
C) justifying
D) overconforming
E) stretching
Stefan is looking for a job. Today he went to the Web site of Qriosity Inc., where he
filled out an online application and attached a copy of his resume. In which part of the
selection process is Stefan?
A) physical selection
B) job offer
C) initial selection
D) contingent selection
E) substantive selection
Which of the following terms refers to a situation in which a person inaccurately
perceives another person and the resulting expectations cause the other person to
behave in ways consistent with the original perception?
A) confirmation bias
B) self-fulfilling prophecy
C) attribution theory
D) contrast effect
E) bandwagon effect
Employees with positive core self-evaluations believe in their inner worth and basic
competence and are more satisfied with their jobs than those with negative core
self-evaluations. The concept of positive core self-evaluations indicates that ________.
A) promotions and growth opportunities influence job satisfaction
B) employees should be regularly monitored and provided feedback
C) job conditions have a direct influence on job satisfaction
D) personality plays a role in job satisfaction
E) pay always has a direct correlation with job satisfaction
One of the methods of job enrichment is to expand jobs vertically. This method
involves modifying the ________ dimension of the job.
A) task significance
B) autonomy
C) feedback
D) task identity
E) skill variety
Communication that flows from one level of a group or organization to a lower level is
called ________.
A) intrapersonal communication
B) downward communication
C) upward communication
D) lateral communication
E) horizontal communication
The role of a(n) ________, according to Mintzberg's classification of managerial roles,
is to transmit information to outsiders about an organization€s plans, policies, actions,
and results and to serve as an expert in the organization€s industry.
A) spokesperson
B) disturbance handler
C) entrepreneur
D) leader
E) liaison
John Hardley recently joined as marketing director of H2O, a water sports gear
company. Though in the last five years the company has had a drastic dip in sales, ever
since Hardley has joined he has turned the figures around. In addition to revamping the
look of the brand, he has initiated several marketing campaigns through broadcast
media to increase customer base for the company. Over the past 6 months, Hardley has
managed to get the company to an all-time high peak of sales. Which of the following
statements best describes Hardley?
A) Hardley is a low self-monitor.
B) Hardley is a narcissist.
C) Hardley scores high in Machiavellianism.
D) Hardley has a proactive personality.
E) Hardley is a low risk-taking person.
Which of the following is most likely to be an initial selection device?
A) technical interview
B) drug test
C) written test
D) background check
E) work-sample test
________ refers to the tendency to be arrogant, have a grandiose sense of
self-importance, require excessive admiration, and have a sense of entitlement.
A) Asceticism
B) Stoicism
C) Cynicism
D) Narcissism
E) Machiavellianism
Which of the following represents a pay plan that rewards employees for recent
performance rather than historical performance?
A) bonus
B) flexible benefits
C) modular plans
D) cafeteria plans
E) base salary
Volatility refers to the degree of ________ within an environment.
A) heterogeneity
B) instability
C) flexibility
D) diffusivity
E) conformity
Managers facing job candidates who lack team skills should do all of the following
except ________.
A) avoid hiring the job candidate
B) hire the candidate, but assign them to tasks where teamwork is not important
C) provide the candidate with the type of training that can help improve his or her
ability to be a successful member of a team
D) choose the individual with the best technical skills regardless of his or her ability to
perform as a member of a team
E) bring the candidate on board, but assign the individual to an area where teamwork is
not a priority
When the group energy is focused on the task at hand and the group is fully functional,
it is said to be in the stage of ________.
A) storming
B) norming
C) inertia
D) forming
E) performing
Jerry is feeling very stressed because his boss expects a project to be delivered to the
client within a very unreasonable deadline. Jerry has to work nights and weekends to
make the deadline. Jerry is feeling stress due to a(n) ________ factor.
A) environmental
B) organizational
C) economic
D) structural
E) personal
