The conflict-handling intention of accommodating is ________.
A) assertive and uncooperative
B) assertive and cooperative
C) unassertive and uncooperative
D) unassertive and cooperative
E) reflective and assertive
In the last month, Stacey, an intelligent and astute employee, has finished only half the
work she was scheduled to complete. In addition, she has been taking frequent leaves,
citing her ill health as the reason, but her manager suspects she has been playing truant.
When the manager confronted her about her pending work, Stacey gave excuses: the
work was time-consuming, she was unwell, and it was not a high-priority project in the
first place. In this scenario, Stacey is using a(n) ________ impression management
technique.
A) self-focused
B) assertive
C) aggressive
D) defensive
E) ingratiation-based
A(n) ________ model is a structure that is flat, uses cross-hierarchical and
cross-functional teams, has low formalization, possesses a comprehensive information
network, and relies on participative decision making.
A) mechanistic
B) organic
C) boundaryless
D) network
E) pyramidal
Which of the following is one of the techniques used by organizations to make their
workplace more family-friendly?
A) telecommuting
B) job enlargement
C) classroom training
D) mentoring program
E) job rotation
According to Albert Bandura, the most important source of increasing self-efficacy is
________.
A) arousal
B) vicarious modeling
C) verbal persuasion
D) enactive mastery
E) cognitive learning
Assertiveness indicates the degree to which ________.
A) one party attempts to satisfy his or her own concerns
B) one party attempts to suppress the conflict
C) the parties attempt to find a win-win solution
D) one party attempts to satisfy the other party’s concerns
E) the parties are willing to involve a third party in conflict resolution
Which of the following is a feature of power?
A) lack of dependence of followers
B) use of positive styles over negative tactics
C) downward influence of leader on followers
D) lack of goal compatibility between leaders and followers
E) lack of control on behavior of followers
Rogue Vogue Corp. is an apparel company. To keep up with the latest changes in the
fashion industry, the company has to come up with innovative designs and follow strict
timelines. The culture of the company values aggressiveness, innovation, and risk
taking. The members of the organization accept these cultural values. They know
exactly what is expected of them, and these expectations go a long way in shaping their
behavior. In addition to this, the culture of the marketing department is outcome
oriented and the finance department emphasizes attention to detail. The organizational
culture of Rogue Vogue Corp. is an example of a(n) ________.
A) autocratic culture
B) subculture
C) lowly formalized culture
D) reflective culture
E) dominant culture
According to evidence, what is the first step a charismatic leader takes to influence
followers?
A) developing a formal vision statement
B) engaging in emotion-inducing and often unconventional behavior
C) setting an example for followers through actions and words
D) articulating an appealing vision
E) communicating high performance expectations
Which of the following statements is true with regard to the punctuated-equilibrium
model of group development?
A) It applies to all permanent work groups.
B) It follows the five stages of forming, storming, norming, performing, and
adjourning.
C) It does not consider the changes in patterns of group activities in response to
deadlines and time constraints.
D) It involves the two strategies of groupthink and groupshift to break out of the phases
of inertia.
E) It characterizes groups as exhibiting long periods of inertia interspersed with brief
revolutionary changes.
Maurice Harper is a friendly and warm manager who starts her day at work by
personally greeting her colleagues and subordinates. Maurice is often seen listening
sincerely to employees’ concerns and problems. She takes the initiative to hold
programs to renew and improve the skills of current employees. Most of her employees
know that she is accessible for help and information at all times. Maurice is a(n)
________ leader.
A) achievement-oriented
B) transaction-oriented
C) employee-oriented
D) production-oriented
E) task-oriented
Groupthink is most commonly seen in the group decision-making approach using
________.
A) reference groups
B) nominal groups
C) brainstorming
D) interacting groups
E) electronic meeting groups