Which of the following is typically a characteristic of an organic model of organization?
A) narrow spans of control
B) centralization
C) free flow of information
D) high formalization
E) inflexibility
People are likely to use automatic processing when ________.
A) their subject knowledge of the issue is high
B) their interest level in the issue is high
C) their usage of heuristics related to the issue is high
D) their need for cognition is high
E) their reliance on logics and facts to make a decision is high
The informal communication network in an organization is ________.
A) determined by organization
B) based on clear and factual information
C) rooted in issues of minimal importance to employees
D) characterized by ambiguity
E) controlled by the management
What does the Myers-Briggs Type Indicator classification of “E or I’stand for?
A) enthusiastic/ingenious
B) emotional/impulsive
C) extraverted/introverted
D) emotive/illustrative
E) empathetic/innovative
Employees who use the flextime option have to ________.
A) work from the office for three days of the week
B) work from home on a relatively permanent basis
C) work from the office based on a schedule fixed with the compatible partner they
function with
D) work from the office during the common core period and put in the extra hours per
their convenience
E) work from home only two days a week
Which of the following needs in Maslow’s hierarchy refers to the drive to become what
one is capable of becoming?
A) social
B) self-actualization
C) physiological
D) esteem
E) safety
The primary or dominant values that are accepted throughout the organization are
known as ________.
A) foundational traits
B) core values
C) shared values
D) institutional traits
E) unique values
Telecommuting is an option that suits professionals like ________.
A) trainers
B) nurses
C) analysts
D) receptionists
E) sales representatives
George has been a project leader at NSys for five years. George’s job description
involves scheduling work for his team, coordinating their work with that of the other
departments, and providing feedback. George, who has successfully led this team,
believes that it is his task-oriented and directive approach that has helped him in the last
five years. Which of the following, if true, would weaken his argument supporting a
directive leadership?
A) The members of the team are resentful with George’s directives relating to work.
B) George has seen that employees in his team lack initiative and motivation to work
hard.
C) The team’s workload is expected to rise substantially as the company is growing at
an unprecedented rate.
D) George’s team is organized as a wheel network and depends on his ability to
coordinate amongst members of the team and between other departments.
E) NSys hires only highly qualified and experienced employees.
The terms negotiation and ________ are used interchangeably.
A) win-lose
B) bargaining
C) collaboration
D) accommodation
E) compromise
People with an ESTJ personality type are characterized as ________ according to the
Myers-Briggs Type Indicator (MBTI) classification.
A) irrational
B) perplexed
C) decisive
D) disoriented
E) emotional
Which of the following represents the informal communication network in an
organization?
A) feedback loop
B) grapevine
C) chain network
D) all-channel network
E) wheel network
The role of a(n) ________ is a type of informational role according to Mintzberg€s
classification of managerial roles.
A) figurehead
B) disseminator
C) liaison
D) entrepreneur
E) negotiator
Which of the following statements is true regarding negotiation?
A) Displaying a negative emotion at a negotiation can never be effective.
B) Angry negotiators who have less power than opponents have better outcomes.
C) Individuals who do poorly in a negotiation are more willing to be cooperative in
future negotiations.
D) Feeling bad about your performance during a negotiation tends to impair future
negotiations.
E) Individuals who do poorly in a negotiation develop positive perceptions of their
counterpart.
Procter & Gamble has separate departments for Tide, Pampers, Charmin, and Pringles.
This is an example of departmentalization by ________.
A) function
B) process
C) geography
D) product
E) interest
An advantage of the ________ plan is that because benefits accrue to groups of
workers, high-performing workers pressure weaker performers to work harder,
improving performance for the group as a whole.
A) modular
B) gainsharing
C) skill-based pay
D) flexible benefits
E) profit sharing
Which of the following is most likely to be a drawback of highly conscientious people
according to the Big Five model?
A) They engage in numerous risky behaviors, such as smoking and drinking.
B) They tend to indulge in irresponsible behavior and be disorganized.
C) They do not adapt well to changing contexts.
D) They focus on learning instead of performing a job efficiently.
E) They excessively emphasize being creative.
When the contract with one of their major suppliers was about to expire, the
management of Pierre and Collins began seeking tenders from potential vendors. One
of the top management executives, Todd Hughes, wanted the contract to go to a vendor
he personally knew. In order to do so, he held separate discussions with two key
members of the organization wherein he downplayed the potentials of the competing
tenders and convinced them to support this offer. At the meeting to finalize a supplier,
Todd and his supporters strongly supported the tender of the supplier they had chosen
amongst themselves and convinced their CEO to hire this supplier despite the higher
price quoted by him. Which of the following power tactics is being used here?
A) ingratiation
B) legitimacy
C) coalition
D) pressure
E) inspirational appeals
Macy does not like a few of the standard operating procedures adapted for the new
project. However, she discussed the items with the team and told them that she realized
she was in the minority and that she would adapt the new procedures to maintain
smooth operations within the team. This type of conflict-handling intention is called
________.
A) negotiating
B) accommodating
C) collaborating
D) compromising
E) competing