Nancy is a part of a group at work that stresses collective goals and performance.
Nancy is amazed at how well the members of the team use their skills to benefit
themselves and their team members. Whenever a problem arises, the team, as a whole,
works to provide reasons and solutions. She enjoys working in this group as there is a
lot of positive energy. This group that Nancy is a part of is a work group.
According to Maslow, lower-order needs are satisfied internally while higher-order
needs are satisfied externally.
Stereotyping helps individuals make quick decision through generalizations.
Appraisers should be as close as possible in organizational level to the individual being
evaluated.
Women being passed over for promotion even when they are performing better than
men is an example of a discriminatory practice.
The goal of initial selection is to determine the most qualified applicants from among
those who meet basic qualifications.
Risa has to work long hours and sometimes weekends, losing out on family time. Risa
doesn’t find her long hours overly stressful, but rather she sees it as her contribution to
maintaining her family’s equilibrium and well-being and bettering her children’s future.
In which country is Risa most likely employed?
A) Venezuela
B) United States
C) Canada
D) United Kingdom
E) Netherlands
Ideally, a chain network should be used when ________.
A) high speed of information transfer is desired
B) accuracy of information is most important
C) the network is expected to facilitate emergence of a leader
D) high member satisfaction is desired
E) the teams using the chain network are self-managed teams
Unlike in the case of goal-setting theory, MBO strongly advocates ________.
A) self-generated feedback
B) explicit time periods
C) participatively set goals
D) independent tasks
E) specific performance objectives
Which of the following impression management techniques involves an individual
admitting responsibility for an undesirable event and simultaneously seeking to get a
pardon for the action?
A) flattery
B) favors
C) apologies
D) misrepresentation
E) exemplification
While discussing their marketing campaign for a new product, the members of the
cross-functional team responsible for Carver Inc. realized that a couple of changes
relating to their prior plan would be beneficial. The offer of a franchising that had
earlier been brushed off by the company head was discussed thoroughly, and it was
decided that it would be implemented on a trial basis initially and on full scale if found
to work well. From the information provided, it can be concluded that this
cross-functional team has a high degree of ________.
A) demography
B) reflexivity
C) conformity
D) diversity
E) uncertainty
Which of the following is an organizational development technique that involves an
outsider assisting a manager to identify what to improve and how?
A) action research
B) intergroup development
C) appreciative inquiry
D) process consultation
E) social reinforcement
Which dimension of the Big Five model refers to an individual’s propensity to defer to
others?
A) conscientiousness
B) agreeableness
C) extraversion
D) openness to experience
E) emotional stability
Which of the following is not a reality for today’s workforce?
A) Many workers never get away from the virtual workplace.
B) Organizations are asking employees to put in longer hours.
C) Employees have fewer outside commitments.
D) Issues related to well-being have dropped as the number of employees who work at
home rises.
E) The line between work and non-work time has become blurred.
________ socialization tries to strip away certain characteristics of the recruit.
A) Random
B) Fixed
C) Collective
D) Divestiture
E) Formal
Which of the following types of power is most likely to be negatively related to
employee satisfaction and commitment?
A) expert power
B) reward power
C) legitimate power
D) coercive power
E) referent power
According to the job characteristics model, autonomy is defined as the degree to which
________.
A) a job requires completion of a whole and identifiable piece of work
B) a job generates direct and clear information about performance
C) a job provides the worker freedom, independence, and discretion
D) a job has an impact on the lives or work of other people
E) a job requires a variety of different activities
What is a virtual organization? What elements of organizational structure are important
to create and sustain a successful virtual organization? Explain your answer.
Discuss the difference between a work group and a work team.
How can managers influence moods? Explain.
The team effectiveness model identifies three categories of key components making up
effective teams. What are these three categories? Give examples of each category.
Discuss the attribution theory.
What are the two main means of measuring personality? Discuss.
Discuss distributive bargaining.
What are the various forces that make it necessary for organizations to change?
Percy Collins works as a life advisor at an insurance firm and often looks for constant
admiration from his manager every time he sells a policy. He also feels that he is the
best at his work and no other advisor in his company has the ability or the skills to sell
the amount of policies that he can. During meetings and team-building exercises,
colleagues often find him rude, distant, and antagonistic. What categories according to
the Big Five model and other personality traits are Collins most likely to be
characterized by?