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73. A distributional error in which a rater favors lower rankings is known as _____.
74. If different raters make different kinds of _____ errors, scores by these raters cannot be
compared.
75. If a student evaluating his/her professor at the end of term rates the professor low on all
performance criteria due to dissatisfaction with the professor's grading scale, the student has
likely committed which rater error?
76. Which rater error leads employees to believe that no aspects of their performance need
improvement?
77. Appraisal politics are likely to occur when:
78. A(n) _____ is a gathering at which managers discuss employee performance ratings and
provide evidence supporting their ratings with the goal of eliminating the influence of rating
errors.
79. How does an organization promote fairness and reduce political behavior in the appraisal
system?
80. Which approach to performance feedback is generally most effective?
81. Most managers rely on the _____ approach to performance feedback.
82. Managers can improve employee satisfaction with the feedback process by:
83. How does a manager motivate an employee who lacks the ability to perform?
84. Coaching, frequent performance feedback, goal setting, and restructured job assignments
are effective ways to improve performance for which category of employees?
85. To improve the performance of underutilizers, managers should:
86. For which of the following categories of employees are performance improvement
measures like withholding pay increases, demotion, and outplacement helpful?
87. Lawsuits related to performance management usually involve charges of discrimination
or:
