Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
44) The option of working at home at least twi days a week on a computer linked to the
employer's office is termed as ________.
A) job sharing
B) social loafing
C) offshoring
D) telecommuting
E) homeshoring
45) Amanda McPherson is a working mother with one child and an ailing parent to look after in
addition to her duties as a wife and job responsibilities as a legal consultant. Since Amanda
always feels pressed for time, the news that the consultancy she works for would allow her to
work from home two days a week came as a great relief to her. She now feels more motivated to
work for the company, as the company has taken into account her personal and professional
needs. The company has allowed Amanda to use the option of ________.
A) gainsharing
B) offshoring
C) telecommuting
D) homeshoring
E) job sharing
46) An MNC in a developing country is operating amidst severe space constraints, and the
infrastructural conditions in the city are bad, causing a lot of lost man-hours. Anticipating rapid
growth in the months to come, the company has created a recruitment plan based on its revenue
expectations. However, it wants to manage this expansion without undertaking an expensive
physical expansion. Which of the following could be a solution for the company?
A) profit sharing
B) groupshifting
C) telecommuting
D) gainsharing
E) codetermining
47) For management, the major downside of telecommuting is ________.
A) decreased productivity
B) increased turnover
C) reduced morale
D) difficulty in scheduling work
E) less direct supervision of employees
48) Telecommuting is an option that suits professionals like ________.
A) trainers
B) nurses
C) analysts
D) receptionists
E) sales representatives
49) Which of the following factors represents the influence of social aspects of the work
environment on motivation?
A) task identity
B) autonomy
C) feedback
D) interdependence
E) skill variety
50) The job characteristic model fails to consider the role ________ plays in employee
motivation.
A) job design
B) meaningfulness
C) social support
D) growth need
E) responsibility
51) Which of the following statements is true regarding a merit-based pay plan?
A) It bases pay levels on how many skills employees have or how many jobs they can do.
B) It is also called competency-based pay plan.
C) Unions typically resist merit-based pay plan.
D) It distributes compensation based on an established formula designed around a company's
profitability.
E) A typical merit-based pay plan provides no base salary and pays the employee only for what
he or she produces.
52) A flextime arrangement requires all employees to be at their jobs during the common core
period.
53) The term virtual office describes working from home on a relatively permanent basis.
54) Discuss the advantages and disadvantages of flextime.
55) Describe telecommuting as an alternative work arrangement.
56) Discuss the relationship between social and physical work context and employee satisfaction.
57) ________ is a participative process that uses employees' input to increase their commitment
to the organization's success.
A) Job enrichment
B) Employee involvement
C) Vertical integration
D) Groupshifting
E) Job sharing
58) To be effective, an employee involvement program must ________.
A) rightsize the company by eliminating obsolete positions
B) incorporate the unique demands of different cultures
C) mandatorily establish work councils in the company
D) eliminate the influence of employees in managerial decision making
E) implement autocratic ways of handling its employees
59) Which of the following is the distinct characteristic of participative management programs?
A) joint decision making
B) representative participation
C) performance norms
D) establishment of work councils
E) autocratic decision making
60) Employee involvement and participation (EIP) management is a method of management
where ________.
A) representatives of workers form work councils and these councils must be consulted when
management makes decisions about employees
B) few representatives of workers sit on a company's board of directors
C) subordinates share a significant degree of decision-making power with their immediate
superiors
D) low-level workers meet occasionally with the CEO to discuss problems within their
department
E) low-level workers are responsible for making corporate policy decisions
61) The two major forms of employee involvement are participative management and ________.
A) organizational restructuring
B) job sharing
C) representative participation
D) job rotation
E) job enlargement
62) Representative participation is characterized by ________.
A) joint decision making by employees and management
B) democratic leadership behaviors
C) open and honest two-way communication
D) a significant positive impact on employee morale and performance
E) compliance with the legal need to redistribute power within organizations
63) The two most common forms of representative participation are ________ and board
representatives.
A) quality circles
B) work councils
C) employee unions
D) task teams
E) cross-functional teams
64) The main drawback of representative participation as an employee involvement measure is
that ________.
A) it is a time-consuming process
B) it is able to exert its impact only in the short run
C) it is primarily symbolic in its impact
D) it is consistent with the Theory Y view of motivation
E) it is likely to require a major change in organizational roles
65) Woodworth & Baines is a retail chain that has taken up numerous measures to improve
employee attitude, motivation, and organizational performance. New training programs,
employee engagement initiatives, and an employee welfare council were the three main
strategies implemented as part of the employee empowerment program. Norman Kilner was one
of twenty employees nominated to the employee welfare council where they were required to
interact with the management to promote the interests of the employees. Additionally, the job
roles of these twenty employees were vertically enhanced to give them more autonomy in the
organization. However, six months into the employee empowerment program, a survey by HR
revealed no actual change in employee attitudes. Similarly, a survey conducted by the production
manager revealed that work productivity had not increased by any substantial measure either.
Which of the following, if true, would best explain this outcome?
A) Management strengthened the regulations relating to employee absenteeism in this period.
B) Management retained the degree of control they had in the organizational affairs.
C) The company moved from a merit-based to a piece-rate pay system in the last quarter.
D) The employees performed poorly because of the lack of training and development programs.
E) Management implemented a 360-degree feedback system for performance appraisals.
66) Which of the following is Theory X consistent with?
A) the autocratic style of managing people
B) the principles of participative management
C) the vertical enhancement of jobs to enhance autonomy
D) the use of recognition and achievements to motivate employees
E) the reduced need of supervision and direction from managers
67) Participative management is characterized by the symbolic representation of employees in
work councils and board meetings.
68) Employee involvement and participation (EIP) is a process that uses employees' input to
increase their commitment to organizational success.
69) What is employee involvement and why is it important? What are the two major forms of
employee involvement?
70) Internal equity refers to the ________.
A) list of the knowledge, skills, and abilities required in a particular job
B) arrangement of the elements of different jobs in the organization
C) worth of the job to the organization
D) organization's pay relative to pay elsewhere in its industry
E) framework of tasks, duties, and responsibilities that the job involves
71) The external competitiveness of an organization's pay relative to elsewhere in the industry is
measured by its ________.
A) external benefit
B) external rotation
C) external costs
D) external equity
E) external liability
72) ________ bases a portion of an employee's pay on some individual and/or organizational
measure of performance.
A) Guaranteed pay program
B) Variable-pay program
C) Flexible benefits program
D) Modular plans program
E) Base pay program
73) The ________ pay plan has long been popular as a means of compensating production
workers by paying a fixed sum for each unit of production completed.
A) competency-based
B) gainsharing
C) piece-rate
D) profit-sharing
E) merit-based
74) Which of the following is an example of a piece-rate plan?
A) $20 for each hour of work
B) $2 for each unit produced
C) stock options at cheaper prices
D) straight commission plan
E) spot bonuses
75) A(n) ________ pay plan pays for individual performance based on performance appraisal
ratings.
A) piece-rate
B) merit-based
C) employee stock ownership
D) profit-sharing
E) gainsharing
76) Daichi Inc. is a Japanese software development firm known for its high quality products.
Recently, the company held its annual conference and awarded all those employees who were in
the top five percent with substantial monetary rewards. Their performance was evaluated on the
basis of target achievement, client feedback, and quality ratings. Employees whose performance
had not changed drastically were given a minor raise and those who fared badly received no
incentives. Many employees blamed the company for creating differences among employees
because they felt that it would harm the company in the long run, but Daichi Inc. truly believes
that to retain and motivate its best performers, a large incentive is a good step. Daichi Inc. is
using a(n) ________ here.
A) piece-rate plan
B) employee stock ownership plan
C) modular plan
D) merit-based plan
E) flexible benefits plan
77) Which of the following represents a pay plan that rewards employees for recent performance
rather than historical performance?
A) bonus
B) flexible benefits
C) modular plans
D) cafeteria plans
E) base salary
78) What is an advantage of bonuses over merit-based pay plan?
A) Employees don't view bonuses as a part of their salary.
B) Bonuses improve flexibility of the workforce.
C) Bonuses are paid based on a formula.
D) Bonuses improve performance of the group as a whole.
E) Employees are rewarded for recent performance.
79) In which of the following variable-pay programs is the pay level based on how many skills
employees have or how many jobs they can do?
A) bonuses
B) piece-rate pay
C) skill-based pay
D) gainsharing
E) merit-based pay
80) A ________ plan distributes compensation based on some established formula designed
around revenue of the company.
A) piece-rate
B) merit-based
C) skill-based
D) profit-sharing
E) competency-based
81) ________ is a formula-based group incentive plan that uses improvements in group
productivity from one period to another to determine the total amount of money allocated.
A) Employee stock ownership plan
B) Gainsharing
C) Profit sharing
D) Piece-rate pay plan
E) Merit-based pay plan
82) Which of the following statements is true regarding gainsharing?
A) Gainsharing focuses on productivity gains rather than profits.
B) Gainsharing involves paying employees based on the number of new skills acquired by them
in a specific time period.
C) Gainsharing does not distribute profits, only gains in profits.
D) Employees working under gainsharing plans have a greater feeling of psychological
ownership.
E) Gain sharing encourages social loafing.
