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87. Martin is a financial analyst who is not employed directly by any company. He works for
multiple clients based on their requirements. Martin is a(n) _____.
88. Henry is a human resource consultant who runs and operates his own business from his
home. He is often hired by businesses to present one- or two-day workshops on various topics
within his field of expertise. Henry is a(n):
89. _____ are persons who work for an organization only when they are needed.
90. _____ are employed directly by a company for a specific time, specified in a formal
agreement between the company and the workers.
91. Define labor force. Distinguish between internal labor force and external labor market.
92. What sorts of activities does managing cultural diversity involve, and to what degree do
HR professionals believe these activities are beneficial in maintaining a competitive advantage?
93. Explain the problem of skill deficiencies in the U.S. workforce.
94. Explain the impact of knowledge workers on the requirements for creating a high-
performance work system.
95. What is employee empowerment? How can the HR departments help to make it effective?
96. What are the core values of total quality management?
97. What is outsourcing? What are the trends in HR outsourcing?
98. What is HRIS? How does it help HR professionals?
99. Define electronic human resource management. List out the applications of social
networking tools employed by organizations to assist human resource management.
100. What is the "new" psychological contract? What are its implications?
