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74. A formal review of the outcomes of HRM functions, based on identifying key HRM
functions and measures of business performance, is referred to as a(n) _____.
75. The primary focus of an HRM audit is on:
76. Which of the following refers to an HRM function?
77. Which of the following is a business indicator for staffing activities with regard to an HRM
audit?
78. Which of the following is a measure of customer satisfaction that indicates the success of
the staffing efforts of an HR department?
79. Which of the following is a business indicator of the success of the compensation system
designed by the HR department of an organization?
80. Which of the following is a customer satisfaction measure that indicate the success of the
compensation system designed by the HR department of an organization?
81. Which of the following is a business indicator of the success of the training programs
implemented by the HR department of an organization?
82. Which of the following is a customer satisfaction measure that indicates the success of
the training programs implemented by the HR department of an organization?
83. Which of the following is a measure of customer satisfaction that indicates the success of
the benefits programs implemented by the HR department of an organization?
84. Which of the following is a business indicator of the success of the benefits programs
implemented by the HR department of an organization?
85. Which of the following is a business indicator of the success of the employee appraisal
and development programs implemented by the HR department of an organization?
86. Which of the following is a customer satisfaction measure of the overall effectiveness of
HR activities?
87. Which of the following is a business indicator of the overall effectiveness of HR activities?
