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1. A craft union's bargaining power depends greatly on the control it can exercise over the
supply of its workers.
2. The AFL-CIO is by far the largest labor union in the U.S.
3. A union steward is a person hired by management to monitor union activity and report
violations, if any.
4. Contrary to public perception, services industries such as finance, insurance, and real
estate have higher union representation than manufacturing.
5. On average, unionized workers receive higher pay than their nonunionized counterparts.
6. Unlike union membership for workers in businesses, union membership among
government workers has remained strong.
7. Most studies have found that union workers are more productive than nonunion workers.
8. In their labor relations, managers prefer to increase wages and benefits and to give
maximum control to workers over work rules and schedules.
9. Under a checkoff provision, a person must be a union member before being hired.
10. Joining a union, whether recognized by the employer or not, is an activity protected under
the NLRA.
11. Originally, the NLRA did not list any unfair labor practices by unions.
12. Right-to-work laws grant both the employee and employer the right to terminate the
employment relationship at any time with or without cause or notice.
13. Enforcement of the National Labor Relations Act rests with the Federal Mediation and
Conciliation Service.
14. If at least 30 percent of an organization's employees sign an authorization card, the union
may request that the employer voluntarily recognize the union.
15. An outside party cannot be barred from holding an election for more than three years.
16. Associate union membership is linked to an employee’s workplace.
17. Integrative bargaining focuses on establishing a relationship of trust.
18. The relative bargaining power of labor and management during contract negotiations
depends on each party's ability to withstand a strike.
19. During a strike, the union members do not receive pay from their employer, but the union
may be able to make up for some of the lost pay.
20. Mediation is the most formal and least used method of conflict resolution.
21. Bargaining over a new contract typically occurs only about every three years.
22. Courts generally avoid reviewing arbitrators' decisions and focus only on whether the
grievance involved an issue that is subject to arbitration under the contract.
23. Under the National Labor Relations Act, the union has a duty of fair representation, which
means the union must give equal representation to all members of the bargaining unit, whether or
not they actually belong to the union.
24. According to data from the Federal Mediation and Conciliation Service, the largest share
of arbitration cases involved wages.
25. The traditional understanding of union-management relations is that the two parties are
mutually beneficial to each other.
26. Organizations formed for the purpose of representing their members' interests in dealing
with employers are known as:
27. Which of the following defines labor relations?
28. In the context of the three levels of decisions involved in labor relations, which of the
following management decisions relates to whether the organization will work with unions or
develop (or maintain) nonunion operations?
29. The labor relations decision regarding _____ in a union setting involves decisions about
pay structure, job security, work rules, workplace safety, and many other issues. These decisions
affect workers' and the employer's situation for the term of the contract.
30. Which of the following decisions in labor relations involves day-to-day activities in which
union members and the organization’s managers may have disagreements?
31. A labor union all of whose members have a particular skill or occupation is known as a(n)
_____ union.
32. Which of the following is true of craft unions?
