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108) George, a project manager at a publishing firm, is experiencing many stress-related
symptoms. Which of the following is the best advice an HR manager could give George?
A) Focus on making work a priority.
B) Recognize your own limitations.
C) Keep your problems to yourself.
D) Handle work issues immediately.
109) According to the American Institute of Stress, employee burnout costs the U.S. economy
about ________ annually.
A) $200 million
B) $500 billion
C) $700 million
D) $300 billion
110) Burnout can be dealt with in all of the following ways EXCEPT ________.
A) seeking additional on-the-job interests
B) setting realistic expectations
C) workload reduction
D) using relaxation techniques in the workplace
111) ________ is the most common factor leading to the decision to check out temporarily.
A) Stress
B) Burnout
C) Heart failure
D) Arteriosclerosis
112) Ellen, a manager at a marketing firm, noticed that one of her subordinates, who is usually
good-natured, has been moody, irritable, and disorganized lately. The subordinate has refused
Ellen's suggestions to take a few personal days. Such symptoms are most likely an indication that
the subordinate is experiencing ________.
A) depression
B) burnout
C) insomnia
D) occupational disease
113) One of the most dangerous aspects of burnout is that it ________.
A) spreads rapidly among coworkers
B) affects most top executives
C) cannot be treated
D) causes strokes
114) Stress is the body's nonspecific reaction to any demand made on it.
115) While obesity and high blood pressure can be corrected, stress is a health problem that
cannot be relieved as long as an individual holds a job.
116) Higher level supervisory positions, such as office manager, are considered highly stressful,
while lower level positions, such as secretary, are not.
117) Burnout causes individuals to lose a sense of the basic purpose and fulfillment of their work
and results in exhaustion.
118) Burnout and stress are synonymous terms for employee exhaustion and disillusionment.
119) Define burnout and discuss its warning signs. How can burnout be prevented?
120) The use of illegal drugs or the misuse of alcohol is best known as ________.
A) alcoholism
B) burnout
C) substance abuse
D) personality disorder
121) Alcoholism is currently defined as a ________.
A) hereditary problem that cannot be medically treated
B) stress-related condition characterized by social drinking
C) psychological problem that causes frequent binge drinking
D) medical disease characterized by uncontrolled and compulsive drinking
122) According to the Substance Abuse and Mental Health Services Administration, drug-using
employees are more than ________ times as likely to be involved in workplace accidents and
________ times as likely to file workers' compensation claims.
A) 10; 15
B) 2.5; 3
C) 3.6; 5
D) 5.5; 7
123) What law requires some federal contractors and all federal grantees to agree that they will
provide drug-free workplaces as a condition of receiving a contract or grant from a federal
agency?
A) Rehabilitation Act
B) Drug-Free Workplace Act
C) Americans with Disabilities Act
D) Fair Labor Standards Act
124) Nelson Computers is going to establish a substance-abuse-free workplace. What is the first
step that should be taken in the process?
A) establishing a drug- and alcohol-free policy
B) educating and training workers
C) educating and training supervisors
D) conducting random drug tests
125) Which type of drug testing is considered the most reliable by most experts?
A) urine
B) blood
C) hair
D) oral fluid
126) According to experts, what form of drug testing detects drug use up to three months after
drug consumption?
A) hair
B) blood
C) urine
D) oral fluid
127) What form of drug testing can be done immediately in the workplace and is effective in
cases of reasonable suspicion?
A) hair
B) blood
C) oral fluid
D) urine
128) Which law requires certain organizations to provide employee assistance programs?
A) Fair Labor Standards Act
B) Americans with Disabilities Act
C) Drug-Free Workplace Act
D) Rehabilitation Act
129) Substance abuse is an HR concern because substance abusers have high rates of
absenteeism and turnover.
130) In a brief essay, discuss the relationship between alcohol abuse and stress. As an HR
professional, why is it important to recognize the warning signs of both?
131) As an HR professional, what process would you follow to establish a substance-abuse-free
workplace?
132) What was the initial focus of traditional EAPs?
A) providing legal assistance
B) providing day care and elder care
C) providing mental health resources
D) providing physical fitness facilities
133) What is a significant challenge that supervisors face with regard to employee assistance
programs (EAPs)?
A) a lack of top management support
B) a lack of willingness to allow employees to take time off from work to seek help
C) workers who need assistance choose not to use the company's EAP
D) cost of implementation
134) Which of the following is a comprehensive approach used by firms to deal with numerous
problem areas such as burnout, alcohol and drug abuse, and other emotional disturbances?
A) stress reduction program
B) health and wellness program
C) substance abuse program
D) employee assistance program
135) Wellness programs help employees to ________.
A) find alternative employment
B) deal with the symptoms of stress
C) deal with threats of workplace violence
D) help workers ignore stressful situations
136) All of the following EXCEPT ________ are driving the growth in corporate wellness
programs.
A) the potential to lower health-related costs
B) federal health care reform
C) the design of employer-sponsored health care benefits
D) demand for wellness programs from employees
137) The traditional view that health is dependent on ________ and is simply the absence of
disease is changing.
A) safety
B) exercise
C) medical care
D) healthy eating
138) What are the top two causes of death in the world?
A) obesity and heart disease
B) stroke and heart disease
C) arthritis and respiratory diseases
D) cancer and stroke
139) Numerous employees at McLaren Manufacturing have chronic lifestyle diseases, such as
obesity, alcohol abuse, and smoking. Which of the following should most likely be implemented
by McLaren?
A) occupational safety program
B) succession planning program
C) organizational fit program
D) corporate wellness program
140) What is the most commonly offered in-house corporate wellness program?
A) physical fitness program
B) healthy eating program
C) substance abuse program
D) stress management program
141) Which of the following is the LEAST likely result of a corporate physical fitness program?
A) reduced training costs
B) reduced absenteeism
C) lower accident rates
D) lower health costs
142) The National Auto Group is going to develop a wellness program. What is the first step in
the process?
A) conducting a health-risk assessment of employees
B) developing incentives for employee participation
C) establishing an on-site health clinic
D) requiring substance abuse tests
143) Physical fitness programs are the most commonly offered wellness program provided by
employers.
144) Employers increasingly are adopting social networking to strengthen the success of their
wellness programs.
145) Wellness programs operate on the assumption that health, which depends on medical care,
is the absence of disease.
146) Positive return on investment is a primary factor in the growth of wellness programs in the
workplace.
147) After the Drug-Free Workplace Act was enacted, EAPs grew rapidly.
148) Social networking participation rates decreased as a traditional form of wellness initiative.
149) Why do firms offer wellness programs and employee assistance programs?
150) Why are managers interested in corporate wellness programs that promote exercise and
fitness?
