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Human Resource Management, 15e (Martocchio)
Chapter 11 Labor Unions and Collective Bargaining
1) Which of the following factors necessitated the need for labor unions?
A) decline in welfare benefits
B) Great Depression
C) rise of the service industry
D) rise in family owned businesses
2) Another term for factory owners is ________.
A) executive management
B) efficiency experts
C) HR managers
D) capitalists
3) Which of the following prohibits employers and unions from entering into agreements
requiring union membership as a condition of employment?
A) right-to-work laws
B) fair labor agreements
C) union shop contracts
D) employment-at-will laws
4) When employees become highly dissatisfied in their jobs, unions recommend that ________.
A) employees who are dissatisfied express their concerns to management
B) all employees express their concerns to management
C) employees consider the advantages of union membership as a means of solving the sources of
dissatisfaction
D) dissatisfied employees inform management of their intentions to join a union
5) Major reasons employees join unions include all of the following EXCEPT ________.
A) dissatisfaction with management
B) need for avenues of leadership
C) desire for a social outlet
D) pressure from managers
6) Factory owners sought out the expertise of mechanical engineers to work with unions to
balance the satisfaction of workers with efficiency goals.
7) Job security and fair compensation are common reasons that individuals join unions.
8) Historically, young workers have been more concerned with job security than older workers.
9) Discuss three major factors that contribute to an employee's decision to join a union.
10) Discuss the five reasons that have contributed to the trend of decline in unionization.
11) What is the basic element in the structure of the American labor movement?
A) craft union
B) industrial union
C) national union
D) local union
12) What union is typically composed of members of a particular trade or skill in a specific
locality?
A) specialty
B) craft
C) trade
D) industrial
13) The United Auto Workers is an example of which type of union?
A) industrial
B) craft
C) local
D) service
14) Unions consisting of all the workers in a particular plant or group of plants are ________.
A) craft
B) commercial
C) industrial
D) global
15) The local union is primarily responsible for ________.
A) actively lobbying at national and state levels
B) publishing the union newspaper
C) administering the collective bargaining agreement
D) engaging in collective bargaining at the national level
16) What is the most powerful level in the union structure?
A) industrial union
B) commercial union
C) national union
D) craft union
17) Which of the following is the parent organization of local unions?
A) industrial union
B) commercial union
C) national union
D) craft union
18) Which of the following holds membership in the national union?
A) managers
B) local unions
C) individual workers
D) craft union officers
19) What is the largest and fastest growing national union in the United States?
A) United Auto Workers
B) United Steel Workers
C) Service Employees International
D) International Brotherhood of Teamsters
20) Which of the following is the central trade union federation in the United States?
A) Service Employees International Union
B) International Brotherhood of Teamsters
C) Change to Win Coalition
D) AFL-CIO
21) The AFL-CIO's major activities include all of the following EXCEPT ________.
A) improving the image of organized labor
B) resolving disputes between local unions
C) engaging in collective bargaining
D) policing internal affairs of member unions
22) Which of the following is a union federation consisting of several unions that broke from the
AFL-CIO?
A) United We Stand Coalition
B) United Farm Workers
C) International Teamsters
D) Change to Win Coalition
23) What was one of the major outcomes of the labor strike that happened with the strike against
four Johnson Controls Inc. factories?
A) awarded workers a 24 percent pay increase
B) termination of employment of those employees who chose to strike
C) profitable sales increase
D) production of the Chevy Trail Blazer was shut down
24) Unionized machinists who perform essential jobs at a boat manufacturing plant decide to
strike for higher wages. As a result, the plant is forced to shut down until an agreement can be
reached. The labor union is most likely using a strategy of ________.
A) union salting
B) pulling the union through
C) public awareness campaigns
D) strategically located union members
25) What is a union tactic called that puts pressure on the end user of a company's product in
order to have a successful organizing attempt?
A) flooding the community
B) pulling the union through
C) political involvement
D) building public awareness
26) Which of the following is the political arm of the AFL-CIO?
A) ACTION
B) COPE
C) NLRB
D) PATCO
27) A restaurant worker labor union is training union organizers to apply for jobs at fast food
restaurants in the Chicago area. Once hired, the union organizers will actively work to unionize
employees at the restaurant. This strategy is best described as ________.
A) broadbanding
B) union salting
C) flooding the community
D) raising public awareness
28) The process of the union inundating communities with organizers to target a particular
business is known as ________.
A) building corporate labor campaigns
B) flooding the community
C) organizing funds
D) union salting
29) As a union growth strategy, what is the term which involves labor maneuvers which do not
coincide with a strike or organizing campaign to pressure an employer for better wages, benefits,
and the like?
A) union salting
B) political involvement
C) public awareness campaigns
D) flooding communities with organizers
30) What is an organizing approach used by labor where employees sign a card of support if they
want unionization, and if 50 percent of the workforce plus one worker sign a card, the union
considers it a victory?
A) union salting
B) card check
C) public awareness campaign
D) flooding the community
31) The basic element in the structure of the American labor movement is the national union.
32) Craft unions are local unions, while industrial unions are national unions.
33) A craft union is typically composed of members of a particular trade or skill in a specific
locality who go through apprenticeship-training programs.
34) A craft union generally consists of all the workers in a particular plant or group of plants.
35) National unions, such as SEIU and the Teamsters, are the most powerful level in the union
structure.
36) Local unions are not affiliated with national unions; each works independently of the other.
37) The International Brotherhood of Teamsters is the largest and fastest growing national union
in North America.
38) The Change to Win Coalition broke away from the AFL-CIO and serves as a rival
organization.
39) Right-to-work laws prohibit management and unions from entering into agreements
requiring union membership as a condition of employment.
40) Union's use of intimidation tactics has promoted a rise in unionization.
41) Union salting is the process of unions inundating communities with organizers to boycott a
particular business.
42) Public awareness campaigns involve labor maneuvers that coincide with a strike to pressure
an employer for better wages and benefits.
43) Public awareness campaigns by labor unions are increasingly being used in lieu of strikes.
44) The purpose of the Committee on Political Education (COPE) is to support politicians who
favor organized labor.
45) The lowest union membership rate exists among workers between the ages of 16 and 24,
which is why labor unions are attempting to recruit younger workers.
46) When organizing through the card check method, a collection of signed cards from 30
percent of the workforce will establish a union.
47) Card checks are expedited ways of polling workers on union representation without initiating
a secret-ballot election.
48) What is the status of labor unions in the United States?
49) Briefly summarize the different levels of the union structure.
