Clarity of mind, clarity of objectives, and organizing to achieve objectives are the
components of .
a. personal mastery
b. stereotyping
c. emotional intelligence
d. systems thinking
Which of the following is an example of people-oriented leader behavior?
a. Planning use of resources
b. Setting performance expectations
c. Evaluating performance
d. Displaying trust
Female leaders are typically rated lower by subordinates on interpersonal skills as well
as onfuctors such as task behavior, communication and goal accomplishment
a. True
b. False
Which of the following statements is true of leaders engaged in personal mastery?
a. They break through denial of reality in themselves and others.
b. They retain traditional mental models that have been successful in the past.
c. They do not challenge assumptions and standard ways of doing things.
d. They open the gap between current reality and the vision of a better future.
Daniel, a management professor, wants to explain why a new paradigm leader is a
facilitator rather than being a controller. Which of the following is the correct reason?
a. The most important element of an organization’s revenues is becoming the number of
working hours.
b. The financial basis oftoday’s economy is becoming information rather than tangible
assets.
c. The old assumptions of sharing power and getting all employees involved are no
longer valid.
d. The success of an organization in today’s world depends on the wealth of its owners.
Small teams perform better than large ones because:
a. members exchange more opinions.
b. members do not feel like a part of the group.
c. there is lower motivation.
d. fewer questions are asked.
________is a set of systematic techniques for changing mental concepts and
perceptions and generating new ones.
a. Lateral thinking
b. Idea incubation
c. Brainstorming
d. Idea championship
A benefit of employee affirmity groups is that people often obtain sponsors through
their affiliation with the groups.
a. True
b. False
An advantage of virtual teams is that organizations can save employees time and cut
travel expenses when people meet in virtual rather than physical space.
a. True
b. False
Which of the following must be observed while sending an e-mail?
a. Use the subject line to grab the reader’s attention.
b. Write elaborate and detailed e-mail messages.
c. Write multiple e-mails to clear up confusion.
d. Keep e-mail messages general as most people avoid reading e-mails on hand-held
devices.
Self-confidence doesn’t mean being arrogant and prideful but rather knowing and
trusting in oneself.
a. True
b. False
Creativity itself is an outcome rather than a process, a destination rather than a journey.
a. True
b. False
According to the path-goal theory of leadership, when an incorrect reward is given to a
subordinate, directive leadership behavior is used to change this.
a. True
b. False
Leaders of an organization can repeatedly use________based on true events to illustrate
the company’s primary values to the employees.
a. slogans
b. symbols
c. catchwords
d. stories
In order to effectively use electronic communication, one should think twice before
hitting “Send.”
a. True
b. False
Viewing the leader realistically includes:
a. asking questions about the leader’s experiences.
b. using mindful initiatives.
c. giving up idealized expectations.
d. plying the leader for company stories.
Briefly describe the three levels of corporate
What are the rules for reaching a win-win solution?
The_______states that positively reinforced behavior tends to be repeated and behavior
that is not reinforced tends not to be repeated.
At the ______of personal moral development, the leader acts in an independent and
ethical manner regardless of expectations of others.
Briefly explain the importance of studying leadership.
“Emotional contagion” means that leaders who are able to maintain balance and
motivation positive role models to help motivate and inspire those around them.
Discuss and give examples.