National culture is the traditional system of relationships established between people
and groups in a society.
A. True
B. False
What is diversity?
A. Differences among people due to age, gender, race, ethnicity, religion, sexual
orientation, socioeconomic background, and any other characteristic that is used to
distinguish between people.
B. Differences in the levels of job satisfaction and organizational commitment among
managers in different countries because they face different economic, political, and
sociocultural forces in their organizations’ general environments.
C. The extent to which an individual has a strong desire to perform challenging tasks
well and to meet personal standards for excellence.
D. The extent to which an individual is concerned about establishing and maintaining
good interpersonal relations, being liked, and having the people around him or her get
along with one another.
E. The extent to which an individual desires to control or influence others.
Which of the following can hurt the performance of an organization?
A. Adopting realistic performance standards
B. Setting stretch goals for employees
C. Establishing operating budgets that regulate how managers and workers attain their
goals
D. Using output controls to motivate managers and employees at different levels
E. Focusing on only one standard instead of a hundred different standards
A transformational manager engages and empowers subordinates to take personal
responsibility for solving problems through _____.
A. coercive power
B. intellectual stimulation
C. transient power
D. virtual stimulation
E. transactional leadership
Two separate groups of managers are given a problem to solve, and then each group
presents its proposed solution to top management in an attempt to determine the best
course of action. This process is called:
A. devil’s advocacy.
B. groupthink.
C. dialectical inquiry.
D. classical decision making.
E. organizational learning.
Which of the following statements is true of task forces?
A. Task forces that are relatively permanent are often referred to as ad hoccommittees.
B. Task forces are composed of employees who enjoy one another’s company and
socialize with one another.
C. Task forces are committees of managers or nonmanagerial employees from various
departments or divisions who meet to solve a specific, mutual problem.
D. Task forces are groups that managers or nonmanagerial employees form to help
achieve their own goals or meet their own needs.
E. A group of interns who work in a hospital and have lunch together twice a week
constitute a task force.
Two divisions of a company decide to use the same manufacturing facilities to
capitalize on the organization’s excess capacity and reduce fixed costs. This is an
example of _____.
A. concentration
B. rivalry
C. counteraction
D. adversity
E. synergy
A written agreement that details product development factors such as responsibilities,
resource commitments, budgets, time lines, and development milestones is called a
contract book.
A. True
B. False
The optimum decision is the most appropriate decision possible in light of what
managers believe to be the most desirable consequences for the organization.
A. True
B. False
Controlling is the managerial task that involves:
A. deciding what organizational goals to pursue.
B. obtaining customers by producing goods and services more cheaply than any
competitor.
C. taking any corrective actions needed to maintain or improve performance.
D. using personality to establish equilibrium in the workplace.
E. motivating people to perform at a high level.
Management science theory focuses on the use of rigorous quantitative techniques.
A. True
B. False
The _____ stage occurs when advancing IT leads to the development of a more
advanced product making the old one obsolete and resulting in a fall of sales. Author:
This is true only of IT-related products, a small portion of the business world. An
energy drink does not enter its decline stage because of advancing IT. Please revise.
A. embryonic
B. conceptual
C. growth
D. maturity
E. decline
Information that constantly changes to correspond tocurrent conditions is called _____
information.
A. static
B. stable
C. real-time
D. complete
E. critical
Which of the following is true about mores?
A. They do not bring about serious retribution when violated.
B. They are often enacted into laws.
C. They are identical across all societies.
D. They concern routine social conventions of everyday life.
E. They comprise the body of folklore handed down over generations.
In groups with sequential task interdependence, motivation is highest when managers
reward a member based onhis individual performance rather than the group’s
performance.
A. True
B. False
An assembly line is an arrangement of workers, machines, and equipment in which the
product being assembled passes consecutively from one process to another in a
particular orderuntil completed. From this definition of an assembly line, it can be
inferred that an assembly line group exemplifies _____.
A. pooled task interdependence
B. a virtual team format
C. a top-management team format
D. reciprocal task interdependence
E. sequential task interdependence
Which of the following is true of a learning organization?
A. Allowing individuals to develop a personal sense of mastery is detrimental to
organizational learning.
B. Organizations need to encourage employees to develop and use complex mental
models.
C. Individual learning is more important than team learning in increasing organizational
learning.
D. Building a shared vision can curb an individual’s sense of creativity.
E. Creativity increases when managers pressure employees to deliver creative solutions
quickly.
Which of the following is true of values?
A. Values are static and areimpervious to change.
B. Values are abstract concepts invested with emotional significance.
C. Values are universally held beliefs and are identical across all societies.
D. Values are easily changed and the changes are easily accepted.
E. Values play a superficial role in a society’s belief system.