According to Herzberg’s two-factor theory, the leader’s role is to:
a. use motivators to meet the higher level needs of employees.
b. provide only hygiene factors to employees.
c. only remove dissatisfies.
d. use system-wide rewards.
Which of the following things should leaders know in order to use Fiedler’s contingency
theory of leadership?
a. They should conclude that they are task-oriented leaders if they are moderately well
liked, have some power, and supervise jobs that contain some ambiguity.
b. They should identify themselves as relationship-oriented leaders if they define the
task structure and can establish authority over subordinates.
c. They should assume that they are more effective as task-oriented leaders if they
perform better in situations of intermediate favorability.
d. They should diagnose the situation and determine whether leader-member relations,
task structure, and position power are favorable or unfavorable.