At the beginning of a fiscal year, Bob undertakes various activities to make demand and
supply forecasts. Bob does these activities as a part of _____.
A. human resource accounting
B. human resource development
C. human resource planning
D. training and development
E. job analyses
Which approach to social responsibility is being implemented by a company that
actively embraces the need to behave in socially responsible ways?
A. Proactive
B. Accommodative
C. Obstructionist
D. Defensive
E. Assertive
_____ is a theory of motivation that concentrates on people’s perceptions of the fairness
of their work outcomes relative to, or in proportion to, their work inputs.
A. Equity theory
B. Expectancy theory
C. Goal-setting theory
D. ERG theory
E. Three-needs theory
Which of the following is true of revolutionary change?
A. It is gradual
B. It is incremental
C. It is narrowly focused
D. It is a constant attempt to improve
E. It is dramatic
Centralized authority helps managers to keep the organizational hierarchy flat.
A. True
B. False.
_____ capital flows through the processes ofoverseas investment, credit, lending, and
aid.
A. Human
B. Technological
C. Political
D. Resource
E. Financial
The degree to which a job gives an employeethe freedom to schedule different tasks and
decide how to carry them out is known as task significance.
A. True
B. False.
Conflict that takes place between different departments of the same organization is
known as:
A. intradepartmental conflict.
B. bottom-up conflict.
C. interorganizational conflict.
D. intragroup conflict.
E. intergroup conflict.
Which of the following is true of middle managers?
A. They are often called supervisors.
B. They are responsible for daily supervision of the nonmanagerial employees.
C. They make specific decisions about the production of goods and services.
D. They are responsible for the performance of all departments.
E. They establish long-term organizational goals.
Which of the following is true of face-to-face communication?
A. It is low in information richness.
B. It enables managers to receive instant feedback.
C. It increases ambiguity.
D. It allows managers to cycle through the communication process only once to reach a
common understanding.
E. It cannot be used to communicate complex information.
Sexual harassment that creates a hostile work environment is more subtle than quid pro
quo sexual harassment.
A. True
B. False
Which of the following steps of the organizational change process includes
benchmarking?
A. Introducing and managing change
B. Assessing the need for change
C. Deciding on the change to make
D. Implementing the change
E. Evaluating the change
Emotional intelligence plays a crucial role in how leaders relate to and deal with their
followers.
A. True
B. False
As a part of planning, managers establish accurate measuring and monitoring systems
to evaluate how well the organization has achieved its goals.
A. True
B. False
Emotional bonds between a mentor and a prot©g© can enable a prot©g© to
sometimes express reluctance to follow a mentor’s advice.
A. True
B. False
A graph of the profitability of each of an organization’sproducts in a product line over
the past three years is an example of:
A. raw data.
B. a software program.
C. artificial intelligence.
D. a raw fact.
E. information.
The goal of Six Sigma is to improve a company’s quality to only _____ defects per
million by systematically altering the way all the processes involved in value chain
activities are performed.
A. three
B. ten
C. thirty
D. five
E. three hundred