Which of the following is true of scientific management?
A. It resulted in jobs that were usually nonrepetitive.
B. It brought all workers more gain than hardship.
C. It revealed the maximum efficiency of work systems.
D. It resulted in job dissatisfaction for many workers.
E. It resulted in increased trust between managers and workers.
David is trying to provide a visible means of support to develop an ethical culture in his
company. He can do so by creating:
A. an ethics ombudsperson position.
B. ethical beliefs that remain rigidly constant.
C. strict leadership rules for the top management.
D. a plan for minimum compensation benefits.
E. a strong HR team.
When faced with a serious ethical dilemma, Michael chose a solution that created the
greatest good for the greatest number of people. Michael used the utilitarian rule.A.
True
B. False
The first step in implementing a strategy is:
A. drafting detailed action plans that specify how a strategy is to be implemented.
B. allocating responsibility for implementation to the appropriate individuals or groups.
C. allocating appropriate resources to the responsible individuals or groups.
D. holding specific individuals or groups responsible for the attainment of corporate,
divisional, and functional goals.
E. establishing a timetable for implementation that includes precise, measurable goals
linked to the attainment of the action plan.
A disadvantage of outsourcing is increased cost and decreased flexibility.
A. True
B. False
Turnover can hurt an organization because it results in the loss of the experience and
knowledge that managers have gained about the company, industry, and business
environment.
A. True
B. False
Organizational change is the movement of an organization away from its present state
toward some preferred future state to increase its efficiency and effectiveness.
A. True
B. False
Which of the following organizing choices are managers most likely to make to obtain
scarce resources under a rapidly changing external environment?
A. Establish restrictive norms that guide and govern employees’ activities
B. Centralize authority
C. Use a mechanistic form of organizing
D. Establish values that emphasize obedience
E. Create an entrepreneurial culture
Which of the following should managers ensure in order to take advantage of the
potential for synergy?
A. Create groups where the members have identical personalities
B. Be strongly directive with the group
C. Appoint members with complementary skills and knowledge
D. Avoid empowerment
E. Reward individual performances instead of the group as a whole
Managers make decisions whenever they are engaged in planning, organizing, leading,
or controlling.
A. True
B. False
According to McClelland, the extent to which a person is concerned with being liked
and having others get along well with one another is called _____.
A. the need for power
B. the need for control
C. the need for independence
D. the need for achievement
E. the need for affiliation
Transformational managers make their subordinates aware of the subordinates’ own
needs for personal growth, development, and accomplishment.
A. True
B. False
Describe the four rules of ethical decision making and discuss their managerial
implications.
What are the different types of needs according to Maslow?
Discuss the four major types of financial measures.
When would managers most likely be able to successfully use groupware as a
communication medium in their organizations?
Discuss Alderfer’s ERG theory.
Discuss the four steps of the “control process” that managers use within organizations.
Give a specific business example of each of these steps in a business decision situation.
Discuss the step-by-step model of the decision-making process.
Discuss the premise of the classical model of decision making.
Define information richness. What are the factors that managers must consider before
selecting a communication medium?
Describe the collective bargaining process.