Each link in a value chain adds an equal amount of value to a product.
Two major advantages of electronic meetings are anonymity and honesty.
A good way to ease into employee empowerment is to let employees share in decision
making.
The capitalistic system that the United States uses is thought to be perfect by most
economists.
Many experts believe that for firms to compete globally they must focus solely on the
quantity of production and reducing costs.
Human resource management activities such as hiring and downsizing are the sole
responsibility of the human resource department.
Important goals of job orientation are to reduce anxiety and to familiarize the recruit
with the job and the organization.
McClelland proposed that people with a high nAch simply want to do things better than
other people.
What kind of departmentalization would be in place in a government agency in which
there are separate departments that provide services for employers, employed workers,
unemployed workers, and the disabled?
A) product
B) geographic
C) outcome
D) customer
Production data for Streaks is shown. Using linear programming, if the plant makes 100
pairs of running shoes and 100 pairs of soccer shoes, it ends up with $3600 in profit.
When managers threaten to fire workers unless they agree to go along with new
company policies, they are using which of the following?
A) negotiation
B) coercion
C) manipulation
D) education and communication
A(n) ________ leader in path-goal theory often makes decisions collectively with
followers.
A) directive
B) participative
C) achievement-oriented
D) supportive
Estéban was rated a 5,8 on the managerial grid. A good way to describe Estéban is
________.
A) high in concern for both people and production
B) high in concern for people, low in concern for production
C) high in concern for people, moderate in concern for production
D) low in concern for people, moderate in concern for production
Which managerial controlling decision is most affected by organizational culture?
A) how to improve employee job satisfaction
B) how much environmental scanning should be done
C) how much to empower employees
D) how to deal with sexual harassment
One legislator sees decreased tax revenue as the key problem in the budget. A second
legislator sees increased spending as the problem. Each of these legislators has a(n)
________.
A) representation bias
B) self-serving bias
C) availability bias
D) framing bias
Overrewarded inequity exists when one’s own outcomes-to-input ratio ________ that of
the referent.
A) is greater than
B) is less than
C) is equal to
D) is greater than or equal to
This is a key characteristic in an organization with a functional structure.
A) adaptability
B) departmentalization
C) flexibility
D) little specialization
The “calm waters” metaphor envisions an organization as ________.
A) a large ship on a roiling sea
B) a large ship on a calm sea
C) a small raft on a calm sea
D) a small raft on a roiling sea
A manager who subscribes to the theory of justice view of ethics might pay low-level
employees ________.
A) the minimum wage
B) more than the minimum wage
C) less than the minimum wage
D) according to how productive they were
Reading a movie script allows you to perceive ________ forms of communication.
A) verbal, body language, and verbal intonation as
B) only verbal
C) only nonverbal
D) both verbal and nonverbal
Which of the following is a real time form of communication?
A) email
B) fax
C) Skype
D) extranet
When two members of a team are having a personal conflict, the team leader takes on
this role.
A) conflict manager
B) liaison
C) troubleshooter
D) coach
A company whose goal is to retain its ideal size and market share is employing which
kind of strategy?
A) noncorporate
B) growth
C) renewal
D) stability
In his study of differences in cultural environments, Geert Hofstede found that
________.
A) people are largely the same from culture to culture with respect to values
B) the views of managers differ greatly from those of employees with respect to values
C) the views of IBM employees differ widely from the general population with respect
to values
D) people vary from culture to culture in five value categories
In the twenty-first century, managers increasingly need to consider their plans as
________.
A) highly explicit recipes that must be scrupulously followed
B) a vague philosophy that should not interfere with actions
C) flexible road maps with destinations that may change
D) rigid road maps with a single destination