Which of the following is NOT a reason why managers often resort to using heuristics?
A) They seem to eliminate complexity.
B) They seem to eliminate ambiguity.
C) They save time.
D) They thoroughly explore all alternatives.
Which of the following would likely be found in mechanistic organizations?
A) wide span of control
B) empowered employees
C) decentralized responsibility
D) standardized jobs
People who become entrepreneurs often have ________.
A) family money
B) no family money
C) family members who are entrepreneurs
D) no family members who are entrepreneurs
________ developed a categorization scheme for defining what managers do, consisting
of 10 different but highly interrelated roles.
A) Henri Fayol
B) Robert L. Katz
C) Henry Mintzberg
D) Henry Ford
Deborah’s work team has its own separate office, does its own planning and scheduling,
and is even responsible for evaluating each other’s performance. Deborah is part of a
________ team.
A) self-managed
B) virtual
C) problem-solving
D) work group
Cognitive dissonance theory states that a person feels ________ when his or her
attitudes and actions don’t match.
A) comfortable
B) uncomfortable
C) confused
D) confident
How would the individual ranking method rank a group of 30 employees?
A) All 30 employees would be given a letter grade from A to F.
B) Employees would be ranked in quintiles, e.g., the top fifth, the second fifth, and so
on.
C) Employees would be ranked against one another in pairs.
D) Each employee would be ranked by number from 1 to 30.
It is assumed that in most cases the decisions of all managers are limited by ________.
A) greed and short-sightedness
B) having too much information
C) not being able to analyze all information for all alternatives
D) not being able to act rationally or in the best interests of their organization
With respect to product quality, Deming believed that a company should never
________.
A) pay more attention to quality than to price
B) be satisfied with its current level of quality
C) try to fix a product if it “ain’t broke”
D) put quality ahead of profits
Managers exert financial control on an organization using ________ analysis.
A) activity
B) productivity
C) ratio and budget
D) productivity and resource
According to Holland’s social scale, becoming a lawyer would be a good job match for
someone with this personality type.
A) realistic
B) investigative
C) conventional
D) enterprising
Boundaryless organizations try to eliminate ________ within their organization.
A) horizontal specialization and vertical hierarchy
B) horizontal specialization only
C) vertical hierarchy only
D) vertical specialization only
A fraternity is an example of an organization because it is comprised of people who
________.
A) share the same values, traditions, and customs
B) share the same goals and values
C) share goals and function within a common structure
D) function under the same set of rules and regulations
The third step in the control process is to ________.
A) measure actual performance
B) compare a standard against an ideal
C) take action
D) compare performance to a standard
A major compositional factor that contributes to making a team effective is ________.
A) adequate resources
B) personality
C) team efficacy
D) task identity