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Recruiters usually have which of the following questions in mind?
a. Can you do the job?
b. Will you do the job?
c. How well will you fit into the organization?
d. all of the above
Answer:
Studies suggest that __________ is the most important variable in determining level of
self-disclosure.
a. rapport between interviewer and interviewee
b. the situation
c. the interviewing approach
d. the relationship between interviewer and interviewee
Answer:
Asking questions is important in all interviews.
a. True
b. False
Answer:
Which of the following correctly describes a culture's approach to arrival time?
a. In Great Britain it is acceptable to be 5-15 minutes late.
b. In Italy it is acceptable to be 5 minutes early.
c. For Americans, it is acceptable to be an hour late.
d. all of the above
Answer:
Which of the following is a good source for job candidates?
a. ethnic organizations
b. electronic resources
c. college professors
d. all of the above
Answer:
Which of the following question strategies is designed to reduce undecided answers?
a. shuffle strategy
b. leaning strategy
c. leading strategy
d. filter strategy
Answer:
Recruiters react more favorably toward applicants if they do all of the following except
a. respond cautiously.
b. smile.
c. have expressive facial expressions.
d. maintain eye contact without staring.
Answer:
It is good to consider whose turf is best for an interview.
a. True
b., False
Answer:
In a functional resume format, you should
a. delete the career objective to save space.
b. place your experiences under headings that highlight your qualifications.
c. list work experiences in reverse chronological order.
d. list references last.
Answer:
If the interviewer is unsure of what the respondent meant in his/her answer, which type
of probe might be used?
a. reflective
b. restatement
c. clearinghouse
d. none of the above
Answer:
Doctors should set the pace of the health care interview.
a. True
b. False
Answer:
If you are applying for a teaching job and were asked how you would handle a bomb
scare if it happened at your school, what type of question strategy would that be?
a. historical critical incident
b. task oriented
c. hypothetical
d. past experience
Answer:
When establishing an atmosphere of mutual respect and trust, do not call the
interviewee by first name or nickname.
a. True
b. False
Answer:
John and Denise Bittner suggest that crisis situation interviews should not be prolonged.
a. True
b. False
Answer:
People always "get in your face" when angry.
a. True
b. False
Answer:
If you are trying to borrow the family car for the weekend and ask right before dinner,
just after your parents get home from work, and get a refusal, what part of the situation
might be most pertinent?
a. atmosphere
b. timing
c. physical setting
d. outside forces
Answer:
Eye contact expectations are uniform across cultures.
a. True
b. False
Answer:
Before giving information to the applicant, the authors recommend asking which of the
following questions?
a. What do you know about our organization?
b. What does your spouse do?
c. Were you ever charged with a crime?
d. Are you a Republican?
Answer:
Rapport and orientation are often intermixed and serve the essential function of
reducing relational uncertainty.
a. True
b. False
Answer:
Nonverbal behaviors may _________ the verbal messages.
a. complement
b. reinforce
c. substitute for
d. all of the above
Answer:
Some advantages to the directive approach to interviewing are
a. easy to learn, takes less time, and can be replicated.
b. short answers, only the facts, and cannot be misunderstood.
c. you get to read a list of questions so no one can misunderstand questions.
d. allows greater flexibility and probing into answers.
Answer:
Which of the following is a factor to consider in the setting of the counseling interview?
a. tone
b. location
c. climate
d. all of the above
Answer:
The "pitchfork effect" comes about when an interviewer gives ambivalent ratings to all
facets of performance because of a particular trait the interviewer likes in others.
a. True
b. False
Answer:
When recruiters ask about actual events that have occurred within their organization to
see how the applicant would handle the problem, this is known as critical incident
questions.
a. True
b. False
Answer:
Attitudes are fleeting beliefs that change given our contact with others.
a. True
b. False
Answer:
When we believe that one item is more different than it actually is, this is known as
a. contrast principle.
b. standard/learned principle.
c. reciprocal concessions.
d. rejection then retreat.
Answer:
Which of the following are types of questions?
a. open or closed
b. primary or secondary
c. neutral or leading
d. all of the above
Answer:
The orientation step is essential when there is no relational history.
a. True
b. False
Answer:
Which of the following is true of unstructured recruiting interviews?
a. Applicants tend to talk more.
b. Recruiters tend to make their decisions within the first four minutes.
c. Factual and biographical information is covered inconsistently.
d. Each interviewer follows a prescribed interview structure.
Answer:
Which of the following is NOT one of the criteria for selecting interviewees?
a. level of information
b. talkativeness
c. willingness
d. ability
Answer:
Africans are taught to avoid eye contact when listening to others.
a. True
b. False
Answer:
