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b.
Evaluate its effectiveness by soliciting feedback from her receiver.
c.
Tell her boss that she has successfully completed the proposal.
d.
Reward herself by purchasing a new business suit.
49. What is the best way to judge the success of your writing?
a.
Receiving a raise or promotion
b.
Using a spell-checker
c.
Receiving feedback from your receiver
d.
Organizing your message using the direct organizational strategy
50. Taylor is enrolled in a business communications course at her local community college. She just received a paper back
from her professor who noted that Taylor should review the principles for comma usage. How should Taylor handle this
criticism?
a.
Report her teacher to the president of the college for abuse.
b.
Argue with her teacher about comma rules.
c.
Withdraw from the class.
d.
Accept the feedback and use it constructively to improve her future writing assignments.
51. The terms editing, proofreading, and evaluating are synonymous in meaning.
a.
True
b.
False
52. Professional writers develop a system of writing and revising that works for them; they may revise at any point in the
process.
a.
True
b.
False
53. Concise messages are easy to read and comprehend.
a.
True
b.
False
54. You can often reduce flabby expressions to single words.
a.
True
b.
False
55. Soon is more concise than in the near future.
a.
True
b.
False
56. You will be interested to learn that is a recommended and professional way to begin a business document.
a.
True
b.
False
57. There are many account representatives who can help you with your order. This sentence is clear and concise.
a.
True
b.
False
58. Redundant words or phrases convey a meaning more than once.
a.
True
b.
False
59. Each and every student will be required to participate in one group writing project contains a redundant expression.
a.
True
b.
False
60. Microblogging consists of short messages exchanged on social media sites.
a.
True
b.
False
61. Conciseness is critical when microblogging.
a.
True
b.
False
62. Only main ideas should be included in a microblog.
a.
True
b.
False
63. Your goal as a business writer is to impress your reader.
a.
True
b.
False
64. Using expressions such as pursuant to your request and thank you in advance adds a level of professionalism to
business writing.
a.
True
b.
False
65. The following sentence demonstrates effective writing: Please do not hesitate to call me if you have any questions.
a.
True
b.
False
66. Smart business communicators use clichés such as think outside the box to show that they are familiar with current
business terminology.
a.
True
b.
False
67. To sound current, fresh, and trendy, effective business communicators make ample use of slang when writing and
speaking.
a.
True
b.
False
68. In describing sexual harassment in the workplace, Julia explains that Supervisors are getting burned in harassment
lawsuits. Julia is using slang in this statement.
a.
True
b.
False
69. Converting a verb into a noun creates stronger, more professional business writing (e.g., made a decision instead of
decided).
a.
True
b.
False
70. The following sentence demonstrates effective business writing: Our purchasing department will give consideration to
the RFP submitted by Powertex.
a.
True
b.
False
71. You can streamline your writing and make it more emphatic by using vivid adverbs such as very, extremely, and
actually as often as possible.
a.
True
b.
False
72. As you revise, make your writing clear by using specific verbs, concrete nouns, and vivid adjectives.
a.
True
b.
False
73. The following sentence contains clear and precise wording: In some businesses they won't let you accumulate sick
leave.
a.
True
b.
False
74. Business writers should consider document design during the revision process because well-designed documents
improve readability and comprehension.
a.
True
b.
False
75. When designing documents, you should place as much text as possible on a page to save paper and printer toner.
a.
True
b.
False
76. Nearly all text in Western cultures is aligned at the left and reads from left to right.
a.
True
b.
False
77. When right margins are not aligned or justified, they provide more white space and improve readability.
a.
True
b.
False
78. In any business document, use at least three typefaces to add emphasis and contrast.
a.
True
b.
False
79. To emphasize an important sentence within a business document, type the entire sentence in capital letters.
a.
True
b.
False
80. Use bulleted lists to represent a sequence of ideas or a numbered order.
a.
True
b.
False
81. When using either a bulleted or numbered list, capitalize the initial word of each line and always follow each idea with
end punctuation.
a.
True
b.
False
82. Headings are an effective tool for highlighting information.
a.
True
b.
False
83. Use headings only when writing a report.
a.
True
b.
False
84. You should proofread every sentence of a document as soon as you write it.
a.
True
b.
False
85. Proofreading includes the use of only a grammar or spell-checker.
a.
True
b.
False
86. You are more likely to find errors when proofreading on a computer screen than on a printed copy.
a.
True
b.
False
87. One careful proofreading of any document is sufficient.
a.
True
b.
False
88. You should follow the same proofreading process for a routine document and a complex document.
a.
True
b.
False
89. Proofreading is the last step in Phase 3 of the 3-x-3 writing process.
a.
True
b.
False
90. The best way to judge the success of your communication is through feedback.
a.
True
b.
False
91. ____________________, which occurs during the third phase of the writing process, means improving the content and
sentence structure of your message. It may include adding, cutting, recasting, reformatting, and redesigning what you have
written.
92. There are three building sites we are considering. This use of There are is an example of a(n)
____________________.
93. Expressions that repeat meaning or include unnecessary words are ____________________.
94. ____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook,
and Tumblr.
95. ____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These
words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.
96. Shoot from the hip is an example of a(n) ____________________, which is an expression that has been exhausted by
overuse.
97. Empty space on a page is called ____________.
98. ____________________, which appear most often in reports, are an effective tool for highlighting information and
improving readability because they encourage the writer to group similar material together and help readers separate
major ideas from details.
99. ____________________ involves checking for problems with spelling, grammar, punctuation, names and numbers,
and format.
100. ____________ is the process of determining whether your message attracts the reader's attention and achieves its
purpose.
