1. Which of the following statements about today’s job market is most accurate?
a.
Today’s job market remains stable and remarkably similar to the job market ten years ago.
b.
Personal networking and referrals continue to be the primary route to hiring.
c.
Despite its popularity, the Internet has not affected the way in which individuals search for jobs.
d.
Job candidates should avoid using job boards, search engines, and social networks to hunt for jobs.
2. Which of the following statements about today’s job search is most accurate?
a.
The emphasis of today’s job search is on the needs of the employer.
b.
Today’s job searchers should create a universal résumé that can be used for every job for which they apply.
c.
Career paths for employees are now linear; that is, employees can expect to remain in the same position
throughout their employment years.
d.
Jobs are long lasting; therefore, today’s employees will need little relearning and retraining.
ranks. Today’s employees can also expect constant relearning and retraining.
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Job Searching in the Digital Age
Bloom’s: Comprehension
3. All of the following are important preliminary steps for securing an interview except
a.
developing a job-search strategy.
b.
preparing a résumé.
c.
knowing the hiring process.
d.
writing a thank-you message to an interviewer.
p. 426
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Job Searching in the Digital Age
Bloom’s: Comprehension
4. The first step in the job-search process is to
a.
prepare a résumé.
b.
contact professional and personal references.
c.
analyze individual interests and goals and evaluate personal qualifications.
d.
purchase appropriate interview clothing.
you can make good employment choices.
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LEARNING OBJECTIVES:
NATIONAL STANDARDS:
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Job Searching in the Digital Age
Bloom’s: Knowledge
5. Which of the following would help an individual assess his or her employment qualifications?
a.
b.
c.
d.
individual determine his or her interests and goals.
p. 428
LEARNING OBJECTIVES:
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Job Searching in the Digital Age
Bloom’s: Application
6. How can an individual find career data?
a.
Using a library
b.
Searching the Web
c.
Conducting an interview with someone in a particular field
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Job Searching in the Digital Age
Bloom’s: Knowledge
d.
All answer choices are sources for finding career data.
7. Which statement about open and hidden job markets is most accurate?
a.
More jobs are secured through the open job market than through the hidden job market.
b.
The open job market consists of jobs that are advertised or listed.
c.
Most job seekers start searching for jobs using the hidden job market.
d.
The hidden job market refers to those jobs that are filled through illegal or unethical tactics.
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Developing a Job-Search Strategy Focused on the Open Job Market
Bloom’s: Comprehension
8. Kendra is searching for a job and wants to use electronic sources. Which of the following will probably be her best
source of online job listings?
a.
Big job boards such as Monster and CareerBuilder
b.
Specific company websites
c.
Her college website job board
d.
Niche websites
Probably the best way to find a job online is at a company’s own website.
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Job Searching in the Digital Age
Bloom’s: Knowledge
9. Which online source is used most for job searching and recruiting?
a.
Twitter
b.
Monster
c.
CollegeGrad
d.
LinkedIn
10. Which of the following tips will best help you protect yourself when posting at online job boards?
a.
Respond only to “blind” job postings.
b.
Post your résumé on any online site to increase your employment opportunities.
c.
Post your résumé only on sites that charge a fee.
d.
Consider omitting your home address and home phone number.
Moderate
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Bloom’s: Knowledge
11. Most jobs today are found through
a.
referrals and person-to-person contacts.
b.
newspaper advertisements.
c.
college career fairs.
d.
employment agencies.
a
Easy
Easy
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Developing a Job-Search Strategy Focused on the Open Job Market
Bloom’s: Knowledge
12. To help you develop your personal network, you should do all of the following except
a.
develop a contact list of anyone who would be willing to talk with you about finding a job.
b.
make contacts with people in person and online.
c.
follow up on referrals.
d.
use only online resources to help you connect with others.
Moderate
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Pursuing the Hidden Job Market With Networking
Bloom’s: Knowledge
13. Many job candidates use LinkedIn to
a.
research companies.
b.
receive job alerts.
c.
expand their personal and professional networks.
d.
All answer choices are ways that LinkedIn can help candidates locate jobs.
Easy
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Bloom’s: Knowledge
14. A large part of your job-search strategy should be deciding what makes you special and desirable in the job market.
This introspective process is called
a.
networking.
b.
personal branding.
c.
desired workplace behavior.
d.
cognitive reflection.
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Bloom’s: Knowledge
15. All of the following are ways you can develop a personal brand except
a.
preparing a brief speech that describes who you are and what problems your skills can solve.
b.
creating an individual tagline that separates you from other candidates.
c.
distributing business cards whenever you have an opportunity.
d.
creating an attractive résumé.
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Bloom’s: Knowledge
16. Because job competition is stiff, you must have a customized résumé. Having a customized résumé means that you
a.
prepare a special résumé for every position you want.
b.
add pictures, color, and other graphics on the résumé.
c.
hire a professional résumé preparation company to review and refine your basic résumé and then “dress it up.”
d.
include your personal information such as height, weight, and ethnicity.
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Bloom’s: Knowledge
Developing a personal brand is important so that you know what you want to emphasize.
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Bloom’s: Knowledge
17. The most popular résumé format is the
a.
chronological format.
b.
direct format
c.
functional format.
d.
indirect format.
18. Most recruiters favor a
a.
video résumé.
b.
functional résumé.
c.
chronological résumé.
d.
plain-text résumé.
education and experience.
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Creating a Customized Résumé
Bloom’s: Knowledge
19. You are just graduating from college and have little employment experience, yet you want to put together a persuasive
résumé. What would be the best résumé style to use?
a.
Chronological résumé
b.
Video résumé
c.
Functional résumé
d.
Infographic résumé
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Creating a Customized Résumé
Bloom’s: Knowledge
20. Which of the following is the best advice about résumé length?
a.
Because recruiters are busy, keep it to one page.
b.
Because recruiters and hiring managers want to know your skills, make it as long as needed to sell yourself.
c.
Because recruiters interview applicants with two-page résumés, make it two pages.
d.
Because experts are divided between one- or two-page résumé length, make your résumé a page and a half.
your résumé as long as needed to sell your skills to recruiters and hiring managers.
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Creating a Customized Résumé
Bloom’s: Knowledge
21. Which of these is the best tip for organizing the parts of a résumé?
a.
Place your most important qualifications last so that they will be remembered.
b.
Use as many headings as needed to present your experiences and skills.
c.
Emphasize your skills and achievements aimed at a particular job or company.
d.
Always place the education section before the work experience section.
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Creating a Customized Résumé
Bloom’s: Knowledge
22. When creating the main heading of your résumé,
a.
place your name on the first line.
b.
include your current work e-mail address so that you can check your messages frequently.
c.
include your home and cell phone numbers, along with the phone numbers of any family members who might
take messages for you.
d.
incorporate a catchy e-mail address such as hotmama@gmail.com.
Begin the main heading of your résumé with your name. Following your name, list your
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Creating a Customized Résumé
Bloom’s: Application
23. Opinions on the use of a career objective are mixed. Which of the following is the best reason for candidates to add a
career objective to their résumés?
a.
An objective shows flexibility and indicates that a candidate is adaptable and willing to change to suit the
employer’s needs.
b.
The primary goal of an objective is to make the recruiter’s life easier by quickly classifying the résumé, which
means the applicant is more likely to be hired.
c.
An objective can rapidly disqualify a candidate if the stated objective does not match a company’s job
description.
d.
An objective can tell the prospective employer that this candidate is sure about what he or she wants to do.
about what he or she wants to do. That commitment may persuade the hiring manager to
select the candidate for an interview.
p. 438
LEARNING OBJECTIVES:
NATIONAL STANDARDS:
24. Which of the following is the best career objective for a résumé?
a.
An entry-level position in the marketing area with a possibility of promotion
b.
A challenging job at an organization that raises the bar in data security
c.
Serving as a team player in a company where independent thinking is a top priority
d.
An accounting position in which 10 years’ experience and a license as a CPA will allow me to assist your
company with payroll, employee benefits, and governmental tax and records reporting
p. 438
LEARNING OBJECTIVES:
NATIONAL STANDARDS:
contact information, including your complete address, your phone number, and a personal,
pp. 437-438
LEARNING OBJECTIVES:
25. What statement best describes the summary of qualifications portion of a résumé?
a.
Recruiters and hiring managers dislike the summary of qualifications section because it adds reading time.
b.
The summary of qualifications usually appears at the end of a résumé to provide a strong closing.
c.
Smart job seekers add a summary of their most impressive qualifications to their résumés to save the time of
recruiters and hiring managers.
d.
The summary of qualifications section is typically one or two concise paragraphs.
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Creating a Customized Résumé
Bloom’s: Comprehension
26. In the education section of your résumé, you should
a.
list all college courses that you have taken to give the employer a complete picture.
b.
include relevant seminars attended and workshops completed.
c.
list only colleges where you have completed a degree or certificate program.
d.
specify your high school and college GPAs.
seminars attended, workshops completed, and honors earned. Focus on your college
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Bloom’s: Knowledge
27. Which of these résumé tips is most accurate?
a.
Don’t list awards and honors on a résumé; if you list them, you will appear to be bragging.
b.
Omit school and community activities from your résumé because they are unrelated to your work experience.
c.
Include your personal information (height, weight, and marital status) to give a potential employer a complete
picture.
d.
Improve the visual impact of your résumé by placing your employment achievements and relevant job duties
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Bloom’s: Application
in an easy–to-read bulleted list.
28. Which of the following statements describing employment achievements would be most effective on a résumé?
a.
Directed work flow and scheduling for emergency room personnel
b.
Performed preventative maintenance on production equipment
c.
Achieved 125 percent of production goal for three consecutive quarters
d.
Knowledgeable in a variety of production processes and Just-in-Time theories
p. 440
LEARNING OBJECTIVES:
29. Which of the following statements uses an action verb to highlight an aptitude?
a.
Competent in creation of multimedia presentations
b.
Mastered QuickBooks Pro accounting software in 20 hours with minimal instruction
c.
Ability to develop innovative and interactive Web pages
d.
Adaptable to changing work environments
p. 440
LEARNING OBJECTIVES:
LEARNING OBJECTIVES:
30. Which of the following statements about personal data on a résumé is most accurate?
a.
Résumés should include an individual’s birth date, marital status, height, weight, national origin, health,
disabilities, and religious affiliation.
b.
Smart job seekers do not include hobbies or interests on their résumés because they know that recruiters
cannot legally inquire about such information.
c.
Résumés in the United States should omit personal data.
d.
All answer choices reflect accurate statements about the inclusion of personal data on a résumé.
seekers do include hobbies and interests that might grab the recruiter’s attention or serve as
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Creating a Customized Résumé
Bloom’s: Comprehension
31. Which statement represents the best advice on the use of references?
a.
Include a list of references directly on the résumé.
b.
Do not include personal or character references.
c.
Remember that companies generally check references before a job interview to learn about a candidate in
advance.
d.
Be sure to add the statement References furnished upon request at the bottom of your résumé.
current employer or previous employers, colleagues or subordinates, and other professional
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Creating a Customized Résumé
Bloom’s: Comprehension
32. Which of the following statements about résumés is inaccurate?
a.
A résumé is expected to showcase your strengths and minimize your weaknesses.
b.
An ethical résumé may include half-truths but not outright lies.
c.
Even after you have been hired, a misrepresentation on the résumé can be cause for firing.
d.
Although they can’t verify everything, most recruiters will verify your previous employment and education
before hiring.
Creating a Customized Résumé
Bloom’s: Application
33. Which of the following is considered unethical on a résumé?
a.
Misrepresenting a job title to make it sound more important
b.
Extending employment dates to avoid showing periods of unemployment
c.
Making your job duties sound more impressive and responsible than they really were
d.
All answer choices are unethical.
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34. Because your résumé is probably the most important document you will ever write, you should
a.
enhance your job titles to make your résumé more impressive.
b.
include ample use of the personal pronoun I to make it more personal.
c.
consider having a knowledgeable friend or relative proofread it.
d.
use a professional résumé service to prepare your résumé.
error could eliminate you from consideration.
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Creating a Customized Résumé
35. Some of today’s employers often use applicant tracking software to sort and evaluate résumés. Which of these steps
will maximize the “hits” your résumé receives from this kind of software?
a.
Describe your experience, education, and qualifications in general terms.
truths or outright lies.
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Creating a Customized Résumé
Bloom’s: Comprehension
b.
Avoid abbreviations and acronyms, especially those related to the job title.
c.
Include a keyword summary that highlights your qualifications and experiences.
d.
Focus on nouns that describe your skills and qualifications.
36. An e-portfolio is
a.
an electronic copy of a résumé recorded on a CD or flash drive.
b.
the addition of work samples and personal information as an attachment to an embedded résumé.
c.
a collection of digital files that can be accessed with the use of menus and hyperlinks.
d.
the name given to résumés posted on job-search websites such as Monster.com.
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Bloom’s: Knowledge
37. Video résumés
a.
present a job candidate’s experiences, qualifications, and interests in video form.
b.
are appropriate for all professional fields.
c.
should be at least 15 minutes in length to showcase a candidate’s background and skills.
d.
are appropriate only for individuals who are applying for management-related positions.
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Optimizing Your Job Search With Today’s Digital Tools
Bloom’s: Comprehension
38. What kind of résumé uses colorful charts, graphics, and time lines to illustrate a candidate‘s work history and
experience?
a.
Chronological résumé
b.
Video résumé
c.
Infographic résumé
d.
Plain-text résumé
career field.
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Optimizing Your Job Search With Today’s Digital Tools
Bloom’s: Knowledge
39. What is the most accurate statement about plain-text résumés?
a.
Plain-text résumés are in high demand for electronic applications because recruiters and employers no longer
ask candidates to send application materials by postal mail.
b.
A plain-text format is widely used for posting to online job boards and for applying by e-mail.
c.
Plain-text résumés will look exactly like the original and cannot be altered without Adobe Acrobat and other
conversion software.
d.
A plain-text résumé enables a job candidate to present his or her experiences, qualifications, and interests in
video form.
p. 452
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Bloom’s: Comprehension
40. When creating a plain-text résumé,
a.
use white space or a line of hyphens or equal signs to separate sections.
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Bloom’s: Knowledge
b.
add page breaks, sections breaks, tabs, and tables to emphasize important information.
c.
use bullets to enhance the readability of your résumé.
d.
add lots of images, designs, and colors for visual impact.
41. Employers today will probably ask you to submit your résumé in any of following formats except as a
a.
PDF document.
b.
professionally typeset document.
c.
Word document.
d.
plain-text document.
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Bloom’s: Knowledge
42. The purpose of a cover message is to
a.
showcase an applicant’s command of the English language.
b.
secure a job interview.
c.
introduce the résumé.
d.
repeat the information presented on the résumé.
p. 454
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Bloom’s: Comprehension
43. The biggest error most applicants make when writing a cover message is
a.
misspelling the receiver’s name or the company’s name.
b.
forgetting to enclose their résumé.
c.
making the letter too generic.
d.
not asking for the interview.
you land the desired interview.
p. 455
LEARNING OBJECTIVES:
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NATIONAL STANDARDS:
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Creating Customized Cover Messages
Bloom’s: Knowledge
44. A job opening has been announced. Which of these answer choices will be the best opening sentence for the cover
message?
a.
You seek a master Web engineer, and I need a job; we are perfect for each other!
b.
Dr. Matthew Skalski, IT director at Northwestern University, told me that you have an opening for a Web
engineer with experience in networking, data management, and innovations.
c.
Please consider this letter my application for your opening in the IT Department.
d.
Do you need a Web engineer with over three years of experience?
with experience in networking, data management, and innovations.”
pp. 455-456
LEARNING OBJECTIVES:
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Creating Customized Cover Messages
Bloom’s: Application
45. Which of the following statements is inaccurate regarding the opening in a cover message for an unsolicited job?
a.
If you are unsure whether a position exists, use a more persuasive opening.
b.
Demonstrate knowledge of the reader’s business to convince the person to continue reading.
c.
Show how your special talents will benefit the company and convince the reader that your skill is exactly what
this position demands.
Creating Customized Cover Messages
Bloom’s: Knowledge
d.
Be vague about the type of position you’re seeking so that you might be considered for a variety of jobs.
46. In the body of a cover message, you should
a.
repeat the information presented on your résumé.
b.
explain why you need a job.
c.
emphasize writer benefits because hiring officers want to know what appeals to you about this particular
company.
d.
demonstrate your qualifications and show how they fit the targeted job.
ANSWER:
reader benefits and demonstrate how your strongest qualifications fit the targeted job.
POINTS:
DIFFICULTY:
REFERENCES:
pp. 457-459
LEARNING OBJECTIVES:
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NATIONAL STANDARDS:
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TOPICS:
Creating Customized Cover Messages
KEYWORDS:
Bloom’s: Knowledge
47. Which of these is the best statement to present a job candidate’s information in the body of a cover message?
a.
I am a qualified and fully licensed pediatric nurse.
b.
Your posting description closely matches my experiences assisting dysfunctional families in crisis, and
recently I’ve taken seminars in family dynamics to develop the additional skills that your ad indicates are
essential.
c.
You need a licensed, registered nurse, and I meet those qualifications.
d.
Having graduated summa cum laude from Southwest College, I am well-prepared and eager to apply my
knowledge in nursing.
ANSWER:
POINTS:
DIFFICULTY:
REFERENCES:
pp. 457-459
ANSWER:
POINTS:
DIFFICULTY:
REFERENCES:
pp. 456-457
LEARNING OBJECTIVES:
ESBC.GULO.16.13.06 – 13.06
NATIONAL STANDARDS:
United States – BUSPROG.ESBC.GULO.16.01.01 – DISC.ESBC.GULO.16.01.01
TOPICS:
Creating Customized Cover Messages
KEYWORDS:
Bloom’s: Comprehension