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1. Which of the following statements about public speaking is most accurate?
a.
Only high-level executives must give business presentations.
b.
Good speakers are born, not made.
c.
Most people are apprehensive about speaking in public.
d.
Presentations are rarely given in the business world.
2. Which of the following statements about speaking skills is most accurate?
a.
Speaking skills are not necessary for entry-level workers.
b.
Recruiters rank speaking skills as an important "soft skill" desired in employees.
c.
Effective speaking skills are not important for a successful career.
d.
Speaking skills are important only when communicating face-to-face with others.
3. Business presentations
a.
are always informative in nature.
b.
may vary in complexity.
c.
are always delivered face-to-face.
d.
are always persuasive in nature.
4. What kind of business presentation uses technology to allow remote colleagues to collaborate in real time?
a.
Podcast
b.
Briefing
c.
Report
d.
Virtual presentation
5. The most important part of preparing for an oral presentation is
a.
creating visual aids.
b.
determining the purpose.
c.
gathering research.
d.
creating a professional appearance.
6. After determining your purpose for the presentation, what is your next important step?
a.
Conducting research
b.
Examining the room where the presentation will be made
c.
Preparing a multimedia presentation
d.
Analyzing the audience
7. When analyzing your audience, you should consider the
a.
educational level of the audience members.
b.
size of the audience.
c.
approximate age of the audience members.
d.
All answer choices are important factors to consider when analyzing an audience.
8. Presentations are given to many types of audiences. According to your text, what are the four categories of audiences?
a.
Informed, uninformed, misinformed, and overinformed
b.
Hostile, friendly, neutral, and uninterested
c.
Workplace, school-related, community, and political
d.
Manuscript, extemporaneous, impromptu, and memorized
9. Your audience analysis reveals that audience members will be friendly and interested in your topic. You should be
a.
warm, pleasant, and open; and you should use a lot of eye contact and smiles.
b.
be calm and controlled, and you should speak evenly and slowly.
c.
controlled and do nothing showy; you should use confident, small gestures.
d.
dynamic and entertaining; you should also use large gestures and move around.
10. Irina will make her presentation to a large audience of members whose negative attitudes range from displeased to
outraged. What advice should Irina follow in preparing her presentation for this audience?
a.
Include plenty of personal stories, several anecdotes, and lots of jokes or humor.
b.
Use facts, statistics, and expert opinions along with an energizing, upbeat delivery style.
c.
Be humorous, add colorful visuals and startling statistics, and keep the presentation brief.
d.
Present objective data and expert opinion in a calm, controlled delivery style.
11. After you determine your purpose and analyze your audience, your next step is to
a.
practice your delivery.
b.
collect information.
c.
organize the ideas.
d.
choose your topic.
12. Two of the most effective techniques to improve your audience's ability to understand and remember your speech are
a.
good organization and intentional repetition.
b.
eliminating repetition and removing obvious signposting.
c.
appropriate business attire and a multimedia presentation.
d.
striking quotations and well-placed gestures.
13. You should do all of the following in the introduction of a presentation except
a.
preview the main points of your presentation.
b.
capture your listeners' attention and get them involved.
c.
develop the main points with adequate explanation and details.
d.
introduce yourself and establish your credibility.
14. The best technique to establish your credibility in a business presentation is
a.
describing your knowledge, position, or experience.
b.
telling the audience your salary, age, and hometown.
c.
revealing your ethnicity, cultural heritage, and religious background.
d.
discussing your love for public speaking.
15. Jessica tells her audience about her five years' experience as a social networking professional helping over 100 local
businesses learn to use social networking as an effective marketing tool. Jessica is attempting to
a.
capture her listeners' attention and get them involved.
b.
preview the main points of her presentation.
c.
present the main goals of her presentation.
d.
identify herself and establish credibility.
16. Connor opened his presentation to an audience of business owners with this statement: If you want to reduce employee
benefit costs by at least 15 percent without hurting employee morale or impacting your work environment, please stand up
right now. By asking them to stand, Connor is
a.
identifying himself and establishing credibility.
b.
previewing the main points of his presentation.
c.
capturing listeners' attention and getting them involved.
d.
misleading his audience.
17. The body of a short, 20-minute presentation should focus on
a.
at least five to eight main points.
b.
up to ten main points.
c.
approximately two to four main points.
d.
as many points as necessary to convey your message.
18. Paul is explaining to upper-level management how converting to a four-day workweek can solve their budget woes by
decreasing expenses. How will he most likely organize his presentation?
a.
Geography/space
b.
Chronological
c.
Problem/solution
d.
Value/size
19. As the human resources director for your company, you must give a presentation to the company owners about the
staff demographics in each of your company's two locations. What organizational pattern would be best for you to present
your data?
a.
Chronological
b.
Simple/complex
c.
Value/size
d.
Geography/space
20. In an effective presentation conclusion, you will strive to accomplish three goals:
a.
state your recommendation, prove your persuasion, and reinforce the purpose.
b.
remind the audience of your credibility, review the attention getter, and restate the purpose.
c.
summarize the main themes, give the audience a memorable take-away, and include a statement that allows for
a graceful exit.
d.
promote your primary claim, advance your supporting claims, and elevate the most viable evidence.
21. In the conclusion of your speech, you say, I recommend developing and posting high-quality video podcasts on our
website to recruit new employees. You are using the conclusion to
a.
preview your main points.
b.
review the main theme of the presentation and to provide a final recommendation.
c.
seek personal recognition by company management.
d.
prove your intelligence.
22. Your speech will be more effective if you have audience rapport. Rapport can be defined as
a.
a bond connecting the speaker with the audience.
b.
the awareness of topic importance.
c.
an understanding of key points.
d.
the ability to hear clearly.
23. Speakers build audience rapport by
a.
researching thoroughly and organizing the speech effectively.
b.
establishing credibility and demonstrating authority.
c.
incorporating imagery, supplying verbal signposts, and using body language strategically.
d.
speaking loudly, clearly, and rapidly.
24. To help his listeners keep track of where he is in the presentation, Dominic has just said, Next I will discuss three
plans for reducing waste. What verbal signpost is Dominic using?
a.
Summarizing
b.
Previewing
c.
Switching directions
d.
Enumeration
25. In her presentation on improving employee morale, Jillian makes this statement: So far, you've heard only about the
problems we have with morale; let's move to some solutions. Jillian has employed the verbal signpost called
a.
summarizing.
b.
previewing.
c.
switching directions.
d.
revealing.
26. Effective speakers must be aware of their nonverbal messages. Nonverbal means
a.
content delivered by visual aids.
b.
information included on the outline, but not in the speech.
c.
appearance, movements, and vocal qualities.
d.
body language only.
27. Tyrone has just told his audience that engineering a hostile business takeover is similar to conducting guerilla warfare.
He is using what technique?
a.
Personal anecdote
b.
Quotation
c.
Personalized statistic
d.
Analogy
28. Like it or not, speakers are judged on their appearance. Which of these is the best advice on choosing your attire for a
business presentation?
a.
Dress only as well as the best-dressed person in your audience, even if that means shorts and a t-shirt.
b.
Dress professionally.
c.
Conduct a survey among your colleagues to determine their opinion about your attire.
d.
Wear your most casual, comfortable clothing so that you feel more relaxed.
29. All of these are good advice for nonverbal messages during a presentation except
a.
avoid being planted behind the podium.
b.
use a variety of gestures planned and rehearsed in advance.
c.
punctuate your words by varying your tone, volume, pitch, and pace.
d.
maintain appropriate eye contact to show your confidence and preparation.
30. When selecting and preparing your visual aids, keep in mind your goals as a speaker:
a.
to make listeners understand, remember, and act on your ideas.
b.
to observe your audience, adjust your delivery, and continue your presentation.
c.
to inform, entertain, and persuade.
d.
to plan and collect information, organize and rehearse, and deliver your presentation.
31. An effective visual aid
a.
emphasizes and clarifies main points.
b.
increases audience interest.
c.
helps to jog the memory of a speaker.
d.
All answer choices are correct.
32. Which of the following statements is most accurate?
a.
Today's speakers rely exclusively on the use of multimedia slides in their presentations because they know that
multimedia slides have no disadvantages.
b.
Low-tech visual aids are not appropriate for the business world.
c.
Effective speakers analyze their audience and the speaking occasion to help them determine what type of
visual aid to use.
d.
Multimedia presentations are no longer used in the business world.
33. Because the presenter can create dynamic, colorful presentations that incorporate audio, videos, images, animation,
and hyperlinks, one of the most popular visual aids is
a.
overhead transparencies.
b.
flipcharts.
c.
multimedia slides.
d.
handouts.
34. Which of these tips regarding the use of handouts as a visual aid is most accurate?
a.
Handouts should be discussed during the presentation, but they should not be distributed until the presentation
is finished.
b.
Savvy speakers no longer distribute handouts because audiences view the lowly handout as outdated and
environmentally unfriendly.
c.
Handouts should be included in the registration packet, along with name tags, lunch tickets, and other event
materials distributed prior to the presentation.
d.
All answer choices are correct statements about handouts.
35. Zoom presentations
a.
use 3D to help audiences better understand and remember content, details, and relationships.
b.
deliver content and materials in fewer than five minutes for busy business professionals who need just a
snapshot of the main ideas.
c.
present information in a linear manner, much like traditional PowerPoint presentations.
d.
are appropriate for only informative presentations.
36. What statement about the use and meaning of color is most accurate?
a.
Secondary ideas are generally best conveyed with bold colors such as blue, green, and purple.
b.
Colors can be used to arouse different responses or to symbolize concepts.
c.
Effective multimedia presentations use light text on a light background.
d.
The messages that colors convey are universal among all cultures.
37. For effective presentation slides, you should apply the 6-x-6 rule to most slides. The 6-x-6 rule means that
a.
the entire presentation has no more than six slides.
b.
each slide has no more than six words per line and no more than six lines.
c.
each main idea has no more than six bullet points.
d.
each slide is discussed for six minutes.
38. Which of the following tips for using special effects in a slideshow is most accurate?
a.
Incorporate as many special effects as possible to keep the attention of your audience.
b.
Add animation features only if doing so helps convey your message or adds interest to the content.
c.
Never use any special effects in a slideshow because all special effects distract from the content of a
slideshow.
d.
Include special effects only if you are giving a sales presentation.
39. You should create a multimedia slide for all of the following reasons except to
a.
illustrate and simplify complex ideas.
b.
provide a transition from one major point to the next.
c.
demonstrate your use of technology.
d.
introduce or review your key points.
40. Which is the best advice to follow when using presentation templates?
a.
Adjust the color scheme or font style of existing templates to suit your needs.
b.
Never use preinstalled templates when you create a presentation.
c.
Always use the same template each time you create a presentation.
d.
All answer choices provide good advice about the use of presentation templates.
41. What is the best advice to follow when revising and proofreading your multimedia presentation?
a.
Rely solely on spell-check to locate and correct any errors.
b.
Don't worry about a few spelling and grammatical errors on slides because the attention will be on you rather
than on the slides.
c.
Proofread your slideshow using a printed copy.
d.
Don't worry about being consistent with spacing, capitalization, or punctuation.
42. Which of the following is the best recommendation for delivering an effective oral presentation?
a.
Memorize the entire oral presentation so that you don't have to use notes.
b.
Read the entire oral presentation to the audience so that nothing important will be overlooked.
c.
Use an extemporaneous delivery.
d.
Wing it!
43. When you give a speech without multimedia technology, you may need to prepare notes. You should prepare these
notes by writing major ideas
a.
as single words.
b.
in paragraph form.
c.
in a complete sentence or two.
d.
on a Kleenex so that your audience won't know you have any notes.
44. Nearly every speaker must overcome stage fright; one of the most effective techniques to decrease stage fright is
a.
wearing comfortable, relaxed clothing to enhance self-confidence.
b.
knowing the subject thoroughly.
c.
displaying a fully animated PowerPoint presentation.
d.
picturing the audience naked.
45. Niccolo is nervous about his upcoming presentation. Which of these techniques will overcome his case of nerves and
allow Niccolo to deliver a good presentation?
a.
Hold his breath as long as he can to clear his head.
b.
Tell the audience that he's nervous to get them to empathize with him.
c.
Ignore any stumbles and keep going.
d.
Avoid using visual aids.
46. Before giving a presentation, you should
a.
practice repeatedly.
b.
arrive early to prepare the room and test any equipment.
c.
practice stress-reduction techniques.
d.
All answer choices are steps that a speaker should complete prior to giving a presentation.
47. Follow all of these guidelines to deliver your presentation effectively except
a.
present your first sentence from memory.
b.
begin speaking immediately; that is, speak as soon as you are behind the lectern.
c.
control your voice and your vocabulary.
d.
show enthusiasm.
48. Which of these is the most accurate description regarding the use of pauses or silence in a presentation?
a.
Speakers should never pause before starting a presentation because they will appear unsure.
b.
Short fillers such as you know, like, um, or ah are better than any silence or pausing.
c.
Speakers should avoid the use of pauses to ensure that they complete their speeches within the expected time
frame.
