Communications Chapter 12 At some point all businesspeople have to inform others or

subject Type Homework Help
subject Pages 12
subject Words 4762
subject Authors Dana Loewy, Mary Ellen Guffey

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d.
Silence can be effective for speakers when they are transitioning from one point to another.
49. Anna plans to use a PowerPoint presentation in her speech. What advice should she follow?
a.
Avoid discussing and interpreting each visual aid for her audience; instead, she should let her audience
members draw their own conclusions about what the visual is conveying.
b.
Use a laser pointer to draw her audience's attention to important points on her PowerPoint slides.
c.
Leave each PowerPoint slide on the screen after she is done talking about it to ensure that her audience
understands the slide.
d.
Anna should practice all these tips as she uses PowerPoint in her presentation.
50. If you will take questions at the end of your presentation, which of these is the best advice?
a.
Announce the question-and-answer period in the conclusion of your presentation.
b.
If you don't know the answer to a question, you should offer your best guess or make up an answer.
c.
Begin each answer with a repetition of the question.
d.
Direct your answers just to the person who asked the question.
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51. Only top-level executives must make business presentations.
a.
True
b.
False
52. Most people have some apprehension about public speaking.
a.
True
b.
False
53. Good speakers are born with an innate ability to give informative and persuasive presentations to audiences of all
sizes.
a.
True
b.
False
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54. Effective speaking skills are important to recruiters.
a.
True
b.
False
55. The only type of presentation that business professionals must deliver is an oral report.
a.
True
b.
False
56. The most important part of preparation for an oral presentation is deciding the purpose.
a.
True
b.
False
57. Analyzing your audience can help you decide how to organize your presentation.
a.
True
b.
False
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58. No matter what kind of audience you will have, you must plan your presentation to focus on audience benefits.
a.
True
b.
False
59. Good organization and conscious repetition are the two most powerful keys to audience comprehension and retention.
a.
True
b.
False
60. Smart presenters never announce what they are going to talk about prior to the body of the speech to increase suspense
and to avoid redundancy.
a.
True
b.
False
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61. One of the best ways to begin a speech is with a statement such as "Today I am going to talk about..."
a.
True
b.
False
62. You can avoid one of the biggest problems with most oral presentations if you focus your speech on a few key ideas.
a.
True
b.
False
63. Natalia is presenting statistics about the diversity of college students in different parts of the country. She will most
likely organize by chronology.
a.
True
b.
False
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64. Listeners will remember the conclusion of a speech more than any other part of a speech.
a.
True
b.
False
65. Good speakers try to form a bond with the audience.
a.
True
b.
False
66. You can create a stronger organization in your presentation through the use of verbal signposts that will help your
audience recognize your previews, summaries, or changes of direction.
a.
True
b.
False
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67. Your goals as a speaker are to make listeners understand, remember, and act on your ideas.
a.
True
b.
False
68. An oral presentation that incorporates visual aids is far more likely to be retained than one lacking visual
enhancement.
a.
True
b.
False
69. The only advantage of visual aids is that they improve the comprehension and retention of ideas.
a.
True
b.
False
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70. The use of visual aids can increase the self-confidence of a speaker.
a.
True
b.
False
71. The only type of visual a business speaker should use is a multimedia presentation.
a.
True
b.
False
72. Lindsay plans to give her audience a handout with images of her PowerPoint slides. Lindsay should distribute this
handout after her presentation to maintain audience control.
a.
True
b.
False
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73. Zoom presentations are becoming a popular alternative to multimedia presentations because of their interactivity and
cinematic capabilities.
a.
True
b.
False
74. The most effective multimedia presentations rely heavily on text, use frequent bulleted lists, and employ few graphics
or images.
a.
True
b.
False
75. By preparing a visually appealing multimedia presentation and ensuring that each slide is great looking, you can
compensate for thin content.
a.
True
b.
False
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76. Before you create a multimedia presentation, you must first analyze the speaking situation and determine the purpose
of your slideshow.
a.
True
b.
False
77. Roberto is preparing a PowerPoint multimedia presentation for a multicultural audience. He must choose his
background colors carefully.
a.
True
b.
False
78. It is acceptable for a speaker to break the 6 x 6 rule for multimedia slides when the users will be reviewing the
presentation on their own with no speaker assistance.
a.
True
b.
False
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79. To maintain audience interest in a multimedia presentation, add as many animation and sound effects as possible.
a.
True
b.
False
80. Create a slide in your multimedia presentation only if that slide will create interest, help the audience follow your
ideas, highlight points you want your audience to remember, introduce or review key points, provide a transition from one
idea to the next, or illustrate and simplify complex ideas.
a.
True
b.
False
81. You should never use a standard template that comes preinstalled in a multimedia presentation software package.
a.
True
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b.
False
82. Rely on the spell-check feature in PowerPoint to catch all spelling and grammar errors appearing on your slides.
a.
True
b.
False
83. Your best plan to create a convincing presentation is to read your entire presentation from a manuscript so that your
audience is confident that you have not omitted anything.
a.
True
b.
False
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84. One of the best ways to reduce stage fright is to know your subject thoroughly.
a.
True
b.
False
85. It is normal to experience some degree of stage fright when speaking before a group.
a.
True
b.
False
86. You should present your first sentence from memory to establish rapport with the audience through eye contact.
a.
True
b.
False
87. If you make an error during your presentation, you will recover more rapidly and reconnect most effectively with your
audience if you immediately issue a sincere apology.
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a.
True
b.
False
88. To hide your nervousness, stand behind a speaking lectern while delivering your entire presentation.
a.
True
b.
False
89. You should discuss and interpret each visual aid for an audience.
a.
True
b.
False
90. When answering audience questions following a presentation, feel free to make up an answer if you don't know the
answer.
a.
True
b.
False
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91. A(n) ____________________ is a Web-based presentation, lecture, workshop, or seminar that is transmitted digitally
with or without video to train employees, interact with customers, and promote products.
92. An important preliminary step in public speaking is performing ____________________ analysis, which helps a
speaker determine his or her organizational pattern, delivery style, and supporting material.
93. The introduction of a speech should capture the listeners' attention and get them involved, preview the main points of
the speech, and establish the speaker's ____________________.
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94. The ____________________ organizational pattern answers these questions: who, what, when, where, why, and how.
95. Good speakers try to build audience ____________________ by forming a bond with their audience.
96. Verbal ____________________, such as previews, summaries, and transitions, help an audience recognize the
organization and main points of an oral message.
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97. A comparison of two things or ideas using the words "like" or "as," such as Turning the course of this economic
downturn has been like stopping an avalanche; it's possible, but very, very difficult, is a(n) ____________________.
98. ____________________ presentations use 3D to allow a speaker to focus on images to help the audience better
understand and remember content, details, and relationships.
99. ____________________ points in a PowerPoint presentation consist of concise and parallel key phrases.
100. A(n) ____________________ delivery involves speaking freely, generally without notes, after preparing and
rehearsing.
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