d.
Silence can be effective for speakers when they are transitioning from one point to another.
49. Anna plans to use a PowerPoint presentation in her speech. What advice should she follow?
a.
Avoid discussing and interpreting each visual aid for her audience; instead, she should let her audience
members draw their own conclusions about what the visual is conveying.
b.
Use a laser pointer to draw her audience’s attention to important points on her PowerPoint slides.
c.
Leave each PowerPoint slide on the screen after she is done talking about it to ensure that her audience
understands the slide.
d.
Anna should practice all these tips as she uses PowerPoint in her presentation.
slide content, and remove the slides from viewing after they have been discussed.
p. 410
ESBC.GULO.16.12.05 – 12.05
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Polishing Your Delivery and Following Up
Bloom’s: Knowledge
50. If you will take questions at the end of your presentation, which of these is the best advice?
a.
Announce the question-and-answer period in the conclusion of your presentation.
b.
If you don’t know the answer to a question, you should offer your best guess or make up an answer.
c.
Begin each answer with a repetition of the question.
d.
Direct your answers just to the person who asked the question.
The best advice for taking audience questions is to begin each answer with a repetition of the
question because audience members often do not hear the question.
pp. 410-411
ESBC.GULO.16.12.05 – 12.05
United States – BUSPROG.ESBC.GULO.16.01.03 – DISC.ESBC.GULO.16.01.03
point.
p. 410
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Polishing Your Delivery and Following Up
Bloom’s: Comprehension
51. Only top-level executives must make business presentations.
a.
True
b.
False
False
Easy
p. 389
52. Most people have some apprehension about public speaking.
a.
True
b.
False
True
p. 389
53. Good speakers are born with an innate ability to give informative and persuasive presentations to audiences of all
sizes.
a.
True
b.
False
False
Easy
p. 389
54. Effective speaking skills are important to recruiters.
a.
True
b.
False
55. The only type of presentation that business professionals must deliver is an oral report.
a.
True
b.
False
False
Easy
p. 390
56. The most important part of preparation for an oral presentation is deciding the purpose.
a.
True
b.
False
True
Easy
p. 390
57. Analyzing your audience can help you decide how to organize your presentation.
a.
True
b.
False
True
True
Easy
p. 389
58. No matter what kind of audience you will have, you must plan your presentation to focus on audience benefits.
a.
True
b.
False
True
Easy
p. 391
59. Good organization and conscious repetition are the two most powerful keys to audience comprehension and retention.
a.
True
b.
False
True
Easy
p. 392
60. Smart presenters never announce what they are going to talk about prior to the body of the speech to increase suspense
and to avoid redundancy.
a.
True
b.
False
False
Easy
p. 391
61. One of the best ways to begin a speech is with a statement such as “Today I am going to talk about…”
a.
True
b.
False
False
Easy
p. 392
62. You can avoid one of the biggest problems with most oral presentations if you focus your speech on a few key ideas.
a.
True
b.
False
True
Easy
p. 392
63. Natalia is presenting statistics about the diversity of college students in different parts of the country. She will most
likely organize by chronology.
a.
True
b.
False
Easy
p. 392
64. Listeners will remember the conclusion of a speech more than any other part of a speech.
a.
True
b.
False
True
Easy
p. 395
65. Good speakers try to form a bond with the audience.
a.
True
b.
False
True
Easy
p. 396
66. You can create a stronger organization in your presentation through the use of verbal signposts that will help your
audience recognize your previews, summaries, or changes of direction.
a.
True
b.
False
True
False
Moderate
pp. 394-395
67. Your goals as a speaker are to make listeners understand, remember, and act on your ideas.
a.
True
b.
False
True
Easy
p. 398
68. An oral presentation that incorporates visual aids is far more likely to be retained than one lacking visual
enhancement.
a.
True
b.
False
True
Easy
p. 398
69. The only advantage of visual aids is that they improve the comprehension and retention of ideas.
a.
True
b.
False
Easy
p. 396
70. The use of visual aids can increase the self-confidence of a speaker.
a.
True
b.
False
True
Easy
p. 398
71. The only type of visual a business speaker should use is a multimedia presentation.
a.
True
b.
False
Easy
pp. 398-399
72. Lindsay plans to give her audience a handout with images of her PowerPoint slides. Lindsay should distribute this
handout after her presentation to maintain audience control.
a.
True
b.
False
True
Easy
p. 398
73. Zoom presentations are becoming a popular alternative to multimedia presentations because of their interactivity and
cinematic capabilities.
a.
True
b.
False
True
Easy
p. 399
74. The most effective multimedia presentations rely heavily on text, use frequent bulleted lists, and employ few graphics
or images.
a.
True
b.
False
False
Easy
p. 400
75. By preparing a visually appealing multimedia presentation and ensuring that each slide is great looking, you can
compensate for thin content.
a.
True
b.
False
False
Moderate
p. 398
76. Before you create a multimedia presentation, you must first analyze the speaking situation and determine the purpose
of your slideshow.
a.
True
b.
False
True
Easy
p. 401
77. Roberto is preparing a PowerPoint multimedia presentation for a multicultural audience. He must choose his
background colors carefully.
a.
True
b.
False
True
Easy
pp. 401-402
78. It is acceptable for a speaker to break the 6 x 6 rule for multimedia slides when the users will be reviewing the
presentation on their own with no speaker assistance.
a.
True
b.
False
True
Easy
pp. 400-401
79. To maintain audience interest in a multimedia presentation, add as many animation and sound effects as possible.
a.
True
b.
False
False
Easy
pp. 402-403
80. Create a slide in your multimedia presentation only if that slide will create interest, help the audience follow your
ideas, highlight points you want your audience to remember, introduce or review key points, provide a transition from one
idea to the next, or illustrate and simplify complex ideas.
a.
True
b.
False
True
Easy
p. 403
81. You should never use a standard template that comes preinstalled in a multimedia presentation software package.
a.
True
Easy
p. 402
b.
False
82. Rely on the spell-check feature in PowerPoint to catch all spelling and grammar errors appearing on your slides.
a.
True
b.
False
False
Easy
p. 404
83. Your best plan to create a convincing presentation is to read your entire presentation from a manuscript so that your
audience is confident that you have not omitted anything.
a.
True
b.
False
False
Easy
p. 407
False
Easy
pp. 403-404
84. One of the best ways to reduce stage fright is to know your subject thoroughly.
a.
True
b.
False
85. It is normal to experience some degree of stage fright when speaking before a group.
a.
True
b.
False
True
Nearly everyone experiences some degree of stage fright when speaking before a group.
Easy
p. 408
ESBC.GULO.16.12.05 – 12.05
United States – BUSPROG.ESBC.GULO.16.06.04 – DISC.ESBC.GULO.16.06.04
Polishing Your Delivery and Following Up
Bloom’s: Knowledge
86. You should present your first sentence from memory to establish rapport with the audience through eye contact.
a.
True
b.
False
True
through eye contact. You will also sound confident and knowledgeable.
Easy
p. 409
ESBC.GULO.16.12.05 – 12.05
Polishing Your Delivery and Following Up
Bloom’s: Knowledge
87. If you make an error during your presentation, you will recover more rapidly and reconnect most effectively with your
audience if you immediately issue a sincere apology.
True
Easy
p. 408
ESBC.GULO.16.12.05 – 12.05
United States – BUSPROG.ESBC.GULO.16.01.06 – DISC.ESBC.GULO.16.01.06
Polishing Your Delivery and Following Up
Bloom’s: Knowledge
a.
True
b.
False
88. To hide your nervousness, stand behind a speaking lectern while delivering your entire presentation.
a.
True
b.
False
False
Easy
p. 410
89. You should discuss and interpret each visual aid for an audience.
a.
True
b.
False
True
Easy
p. 410
90. When answering audience questions following a presentation, feel free to make up an answer if you don’t know the
answer.
a.
True
b.
False
False
Easy
p. 410
91. A(n) ____________________ is a Web-based presentation, lecture, workshop, or seminar that is transmitted digitally
with or without video to train employees, interact with customers, and promote products.
92. An important preliminary step in public speaking is performing ____________________ analysis, which helps a
speaker determine his or her organizational pattern, delivery style, and supporting material.
93. The introduction of a speech should capture the listeners’ attention and get them involved, preview the main points of
the speech, and establish the speaker’s ____________________.
94. The ____________________ organizational pattern answers these questions: who, what, when, where, why, and how.
95. Good speakers try to build audience ____________________ by forming a bond with their audience.
96. Verbal ____________________, such as previews, summaries, and transitions, help an audience recognize the
organization and main points of an oral message.
97. A comparison of two things or ideas using the words “like” or “as,” such as Turning the course of this economic
downturn has been like stopping an avalanche; it’s possible, but very, very difficult, is a(n) ____________________.
98. ____________________ presentations use 3D to allow a speaker to focus on images to help the audience better
understand and remember content, details, and relationships.
99. ____________________ points in a PowerPoint presentation consist of concise and parallel key phrases.
100. A(n) ____________________ delivery involves speaking freely, generally without notes, after preparing and
rehearsing.
