Group members may become uncomfortable about sharing their ideas and opinions.
The task members who usually prevent these problems are _______________.
a.analyzers
b.information givers
c.information seekers
d.orienters
Answer:
If you noticed that your grades started going up after you started a protein shake
regimen, and you suggested to a friend that you think protein shakes have made you
smarter, you might be committing a fallacy of
a.hasty generalization
b.false cause
c.ad hominem argument
d.this is not a fallacy
Answer:
Which of the following is not a rhetorical figure or structure of speech listed in the text?
a.Analogy
b.Assonance
c.Articulation
d.Alliteration
Answer:
When you have the choice between a more common vivid word or an obscure word,
you should choose the more obscure.
a.True
b.False
Answer:
Cognitive restructuring helps reduce anxiety by changing negative thoughts about
public speaking.
a.True
b.False
Answer:
When should a streaming video be used as a deliverable?
a.When the group members do not like to take the time to read a report
b.When all group members can meet and watch the video at the same time
c.When group members cannot meet at the same time or in the same location
d.When audience input is needed
Answer:
Using a presentation aid will instantly make your information clearer to your audience.
a.True
b.False
Answer:
Introductory questions about each major interview topic are called primary questions.
a.True
b.False
Answer:
Making the shift fully from speaker to listener is especially important when engaged in
a heated conversation.
a.True
b.False
Answer:
Which of the following statements about interdependence in groups is accurate?
a.Interdependence is unhealthy for groups.
b.Interdependence is healthy for groups.
c.Interdependence does not occur frequently in work groups.
d.Interdependence does not occur frequently in families.
Answer:
Which of these is an example of a service group?
a.a basketball team
b.a group building a Habitat for Humanity house
c.a design team redecorating a home
d.a project group designing a new ad for Nike
Answer:
_________________ is the use of words that sound like the things they stand for.
a.Antithesis
b.Assonance
c.Onomatopoeia
d.Personification
Answer:
Linh is upset with her boyfriend, Aaron. Instead of telling Aaron why she is upset, Linh
talks to her friends and her mother about her feelings. When Aaron asks what is wrong,
Linh replies, “Nothing.” What guideline about communicating in intimate relationships
is Linh violating?
a.Be faithful to your partner.
b.Be responsive in meeting with your partner’s needs.
c.Be dependable.
d.Be transparent.
Answer:
Partners ____ by putting their needs or desires on hold to attend to the needs of their
partner or the relationship.
a.surrender
b.forfeit
c.forgo
d.none of these
Answer:
The statement “Before 1850, several political parties existed” is __________________.
a.a statement of fact
b.a generalization
c.an inference
d.an opinion
Answer:
Leslie is offended when Amy makes a very direct statement critiquing her opinion.
Edward says to Leslie, “When Amy makes straight-forward critiques like that, she’s just
thinking out loud, and she doesn’t mean it offensively. She comes from a family that
used to debate a lot, and it’s just her conversational style.” Edward could be best
described as ____.
a.a harmonizer
b.an interpreter
c.a gatekeeper
d.an information-seeker
Answer:
As they were walking to the corner store, Samantha and Meagan passed by a large
bush. Suddenly, from out of nowhere, a large dog lunged at them. Meagan gasped and
dropped her books, but Samantha laughed and said, “Oh, that dumb dog always hides
behind that bush.” Samantha’s reaction is an example of which step of the perception
process?
a.patterns
b.interpretation
c.organization
d.expectation
Answer:
According to the elaboration likelihood model, the importance we attribute to an issue
determines whether we use the central route or the peripheral route.
a.True
b.False
Answer:
Which of these statements about listening apprehension is not true?
a.It may increase when we are worried about misinterpreting a message.
b.It is only a factor when we’re meeting someone new for the first time.
c.It is the anxiety we feel about listening.
d.All of these are true.
Answer:
Accommodating may be appropriate when the issue is not important, but the
relationship is.
a.True
b.False
Answer:
Your Johari window is not fixed; it will change over time to reflect changes in your
relationships.
a.True
b.False
Answer:
A(n) ________________ is an example of an audiovisual aid.
a.Google press conference streaming live on the Internet
b.Kanye West music video
c.brief clip from Toddlers & Tiaras
d.all of these
Answer:
Paul says to Miguel, “Did you get an interview with Bubbling Creek Realty? They
haven’t called me.” Miguel does not want to tell Paul that he did get an interview, so he
says, “Isn’t that rude when they wait so long to call? I hate that. Hey, do you have the
information about that position at Meyers, Brooks, and Associates?” Miguel’s response
is an example of which privacy-creating strategy?
a.Masking feelings.
b.Telling a white lie.
c.Creating an I-centered statement.
d.Changing the subject.
Answer:
Cultural identity ______________________.
a.comes from our ethnicity and race.
b.it becomes more important to people as they get older
c.is based on how closely we associate with the dominant culture and various co-culture
d.doesn’t matter if you are a member of the dominant culture
Answer:
To improve perception, we should ________________.
a.seek out more information
b.realize that we’ll be stuck with the same perception for a while
c.trust first impressions
d.keep your perceptions to yourself
Answer:
Power distance describes the degree to which members of a society accept the unequal
distribution of power among members.
a.True
b.False
Answer:
Which of the following statements about communication is true?
a.The interpretation of a message depends on one’s mood at the same time.
b.Dark side of messages are ethical but inappropriate.
c.Ethical communication are truthful and honest.
d.Communication is only used to exchange information and to meet needs.
Answer:
Whiteboards and chalkboards are different from other presentational aids discussed in
the chapter because ________________________.
a.they are a staple of every college classroom
b.you cannot overuse them
c.you don’t need to talk about them
d.they are three-dimensional
Answer:
“How old were you when you went into business for yourself?” is an example of a(n)
_______________________.
a.closed-ended question
b.follow-up question
c.leading question
d.open-ended question
Answer:
Sarah and Stephen are meeting to talk about their class project, but Stephen is distracted
because he is worried about an exam in another class. He asks Sarah to repeat herself
several times. This conversation is most strongly influenced by ____
a.physical context
b.physical noise
c.internal noise
d.semantic noise
Answer:
Julie tells Deanna that she’s really upset because she may fail her math class. To
understand how Julie must feel, Deanna recalls when she was doing poorly in her
Spanish class and how bad she felt. Deanna is engaging in _________________.
a.sympathetic responsiveness
b.perspective taking
c.empathic responsiveness
d.using a mnemonic
Answer: