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Which of the following is not a good way to improve your perception of others?
a.Realize that your perceptions will change over time
b.Question the accuracy of your perceptions
c.Use conscious processing
d.Trust your first impression
e.Seek clarification
Answer:
Harmonizers intervene in group discussions when they perceive that conflict may harm
group cohesiveness or individual relationships.
a.True
b.False
Answer:
Interpersonal conflict is ________________________________.
a.mutually aggressive behavior
b.an expressed struggle between two interdependent people
c.a set of behaviors that are best described as "interpersonal war"
d.a necessary, des
Answer:
Kara says to Sunny, "Did you hear Antonio's speech? I thought it was really good."
Sunny replies, "How could you think he gave a good speech? He's such a dork! All he
does is play video games. What a loser." Sunny's response is an example of
_______________.
a.a hasty generalization
b.the false cause fallacy
c.an ad hominem fallacy
d.the straw man fallacy
Answer:
Even a well-written speech can bore an audience unless its delivery is intelligible,
meaning that it is lively and dynamic.
a.True
b.False
Answer:
A recent study found that Americans are more honest with family members
____________ than they are ________________.
a.online; in person
b.over the phone; online
c.in person; over the phone
d.in person; online
Answer:
Which persuasive speech pattern is used if a speaker uses explicit appeals to motivate
the audience to act?
a.comparative advantages
b.criteria satisfaction
c.motivated sequence
d.problem solution
Answer:
Susan knows her husband blushes when praised, but he is not aware he does. This
would fall into the quadrant of the Johari pane labeled _______________.
a.secret
b.unknown
c.open
d.blind
Answer:
Presentational aids have become so important to public speeches that they are
essentially a form of supporting material.
a.True
b.False
Answer:
People from collectivist cultures tend to have higher self-esteem when they view
themselves as being _______________.
a.interdependent
b.unique
c.independent
d.self-sufficient
Answer:
For a word to have meaning, it must __________________________________.
a.be used in a complete sentence
b.have a literal connection to the thing it represents
c.be spelled correctly
d.stand for a particular object, idea, or feeling
Answer:
_______________ includes the voiced parts of communication that go beyond the
words themselves.
a.Nonverbal communication
b.Verbal communication
c.Chronemics
d.Paralanguage
Answer:
_____________________ is clearly stating your own desires while also respecting
others.
a.aggressive behavior
b.passive behavior
c.passive-aggressive behavior
d.assertive behavior
Answer:
The simplest way of moving information from short-term to long-term memory is to:
a.take notes
b.create a mnemonic
c.repeat it
d.ask a question about it
Answer:
In what phases of public speaking does the anxiety level gradually decreases?
a.Orientation phase
b.Performance phase
c.Anticipation phase
d.Adaptation phase
Answer:
Karla starts her speech by saying, "Many of you know that I work closely with the
AIDS Alliance agency in our city. You may also know that I am passionate about
healthcare reform. What you may not know is that, like 33 million other people, I am
living with AIDS." Karla's statement is an example of _______________________.
a.a thesis statement
b.a startling statement
c.an ineffective introduction
d.a joke
Answer:
Jalesa is helping her daughter learn the colors of the rainbow for her quiz at school. To
help her remember the colors and order, she tells her daughter to remember Roy G. Biv.
When her daughter says, "But who's Roy G. Biv?" Jalesa explains that it stands for Red,
Orange, Yellow, Green, Blue, Indigo, and Violet. Jalesa is teaching her daughter
_____________________.
a.a mnemonic device
b.a paraphrase
c.an empathic response
d.a sympathetic responsiveness
Answer:
To improve our chances of successfully sending nonverbal messages, we should
_________________________________________.
a.be as spontaneous as possible when communicating
b.be consistent and predictable with nonverbal message regardless of context
c.make sure that nonverbal actions don't distract others from our message
d.avoid strategic choices in nonverbal communication as they will be seen as
inauthentic
Answer:
You notice that the "For Sale" sign on a neighbor's house is missing. You say, "The
Jacksons' house must have been sold." This is an example of
a.verifying a perception
b.engaging in projection
c.drawing an inference
d.recognizing a fact
Answer:
An effective work group goal should be ____________________________.
a.voted on by all members
b.fairly easy to achieve
c.challenging to achieve
d.vague to allow change if needed
Answer:
Secondary questions are usually _________________.
a.pre-planned
b.spontaneous
c.obscure
d.ambiguous
Answer:
A(n) ________________ is one that is carefully planned in advance but the exact
wording is not scripted.
a.extemporaneous speech
b.impromptu speech
c.memorized speech
d.manuscript speech
e.performance speech
Answer:
A section transition ________________________________.
a.acts like a tour guide, leading the audience through the speech
b.repeats statements so they will be remembered
c.gives a speech a vividness they would not otherwise have
d.conveys the main points of the speech
Answer:
If Yolanda was upset because she was unable to get a hamburger and French fries for
lunch one day while in Tajikistan, her attitude would be demonstrating
a.ethnocentrism
b.anxiety
c.assuming similarity
d.stereotyping
Answer:
At dinner, you ask your father's advice on whether you should take an economics class
or a political science class to meet a requirement. The next day when you see your
father, you say "I decided on economics." Your dad says, "Good choice son. I can tell
you've thought about what we discussed." His response indicates that he is considering
____
a.cultural context
b.historical context
c.psychological context
d.social context
e.none of these
Answer:
The person in a group who says, "Dianne, that was a really good point you made" is
behaving as ________________________.
a.a supporter
b.an analyzer
c.a harmonizer
d.a gatekeeper
Answer:
When using speaking notes, which of these should you do?
a.Type the entire text of your speech and paste it onto notecards.
b.Use three standard sheets of paper per minute of your speech.
c.Practice primarily with your entire speech outline and switch to speaking notes only
for the official presentation.
d.Use the fewest words possible to guide you.
Answer:
Which of these statements is an example of using inclusive language?
a."That's one small step for man, one giant leap for mankind."
b."We hold these truths to be self-evident, that all men are created equal."
c."Do you guys want to go to the store with me?"
d."Each student should sign the honor pledge on his or her exam."
Answer:
Those who provide content for discussion are called information or opinion givers.
a.True
b.False
Answer:
"Unlike last year, this year we have a cooperative manager" is an example of
________________.
a.contrast
b.instance
c.comparison
d.illustration
Answer:
Pria says to Ling, "Matthew's speech was fun, really relevant to current events, and I
can clearly remember his main points, but I didn't really learn anything new." Based on
Pria's statement, what aspect of an effective informative speech did Matthew fail to
fulfill?
a.It was not memorable.
b.It was not creative.
c.It was not relevant.
d.It was not intellectually stimulating
Answer:
If you referred to a football team's defensive line by saying, "Our line is like a stone
wall," you would be using a(n) ______________.
a.comparison
b.anecdote
c.contrast
d.hypothetical example
Answer:
The peripheral route to processing is a detailed, critical analysis of an argument.
a.True
b.False
Answer:
During the ______ stage of group development, members are concerned about
expressing their ideas and being heard:
a.norming
b.storming
c.performing
d.forming
Answer:
Daria wants to show her audience where the kidneys, bladder, and liver are in the body.
To do this most effectively she should use _________________.
a.a pie chart
b.a photograph
c.a slide show
d.a simple drawing
Answer:
