Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
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CHAPTER 8
SOCIETAL ISSUES AND CASE STUDIES
TEST BANK
Multiple Choice:
1. Timberland’s 2006 Our Footprint labeling scheme:
2. ISO (International Organization for Standardization) 26000 was developed as:
3. After the plastic water bottle, you couldn’t do much better than the plastic shopping bag
as a vibrant symbol of our consumer culture. Which of the following is true about plastic
bag consumption:
4. IKEA set a goal of reducing its US stores’ plastic bag consumption by 50 %. What
percentage of their customers said no more plastic bags?
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
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5. To ‘internalize the environmental cost of operations’ means to:
6. Electronic waste in the form of televisions, computers, and cell phones are a particularly
vexing environmental problem because:
7. Costs that are incurred but not fully recognized by the firm producing them are called:
8.. Those economies that have developed the furthest, the fastest, have also been producing
the:
9.__________ respondents say that a focus in business on short-term rather than long-term
results has been one of the contributing factors to the global financial crisis:
10. Enron is an example of a firm that had:
11. All of the following illustrate a conscious determination to reassert the importance of
socially responsible behavior and ethics in business, except:
12. The growing speed with which news and information spreads around the world today
presents danger for global corporations for all the following reasons, except:
13. CNN was launched in:
14. The defining event for CNN, where it came to prominence as a global media channel,
was:
15. The “CNN Test” refers to:
16. The Golden Rule is a feature of:
17. ________________ presents a good example of how to incorporate religion into
everyday working life:
18. In contrast to modern-day Western finance, Islamic (or Sharia) law forbids the charging
of:
19. Ben and Jerry sought to provide a strong sense of ___________ in their ice cream firm:
20. Multi-stakeholder initiatives need to be genuine and they need to demonstrate progress.
Otherwise, the potential for _________________:
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21. CSR metric reports have shown little value as a critical tool for firms seeking to
incorporate CSR into their everyday operations.
22. The goal of the Sustainable Apparel Coalition is to connect the consumer with every
stage of the production process to support the Lifecycle Pricing concept.
23. Compliance with stakeholder expectations goes to the heart of CSR because it largely
dictates the degree to which a company is accepted by society.
24. Nudge economics incorporates the biases and prejudices that inform our decisions into
policies that encourage optimal outcomes, while still retaining the illusion of choice/
25. The expansion of global media conglomerates into our lives has only had a minimal,
short term impact on the way we consume news and information.
26. The strong distinction between the U.S. and Europe in terms of religion has deep
historical roots that go back as far as records have been kept.
Strategic Corporate Social Responsibility 3e
David Chandler and William B. Werther, Jr.
Instructor Resources
27. Religion has only had a recent association with business decision making.
28. Sharia-compliant products run the spectrum from mortgages to bonds, to mutual funds
and stocks, each with their own set of rules that enable them to comply with Islamic law.
Essay Questions:
29. Is a tobacco firm that employs tens of thousands of people and pays significant taxes a
better or worse firm (in terms of CSR performance) than a supermarket that sells food,
but pays its employees low wages? Explain your rationale for the position you take.
30. Which argument do you favor — persuading a company to incorporate a CSR
perspective voluntarily or forcing them to change using legislation? Why? Which of
these two compliance approaches is ideal? Which is more realistic?
31. What is your reaction to the accusation that the Islamic finance industry is generating
“interest–bearing loan(s) in all but name”? From what you have learned in the textbook,
do you agree that Islamic financial products are Sharia-compliant, or are banks just
finding ways to make people feel comfortable when investing money with them?
32. An important component of implementing an ethical or CSR culture company-wide is
consistency across all company departments. Do you feel that the lessons you are
learning in this class are supported by other classes you take in the business school?