1. Managers are thought to spend about 75 percent of their time communicating.
2. Oral managerial communications offer strategic advantages such as economy, efficiency,
accuracy and official permanence.
3. Collaboration is thought to improve writing quality.
4. One of the more serious problems associated with collaborative writing is dealing with
conflicts that arise.
5. Only collaborative writing groups with reoccurring conflicts should elect a team leader.
6. The way in which managers communicate messages is influenced by the type of authority they
are perceived to have.
7. Denotative meanings are subjective while connotative meanings are objective.
8. A euphemism is an expression with intended positive connotations.
9. Many states have plain language statutes to minimize governmental communication barriers.
10. Concrete words are more efficient and stay with the reader longer than abstract words.
11. Using more words guarantees that a message will be easier to understand.
12. When writing to readers outside the organization, managers should use jargon since this is a
commonly understood language.
13. Generally speaking, the more positive the stimuli, the more positive the response.
14. The difference between positive and negative wording is more a matter of content than
emphasis.
15. The use of “he or she” or “he/she” in place of the generic “he” pronoun is neither graceful nor
considered acceptable in writing.
16. A conversational style is important in the writing of business letters, as it aids in developing
17. Paragraphs bring separate thoughts together and arrange them to convey a single important
18. Good writing is useful only in business settings.
19. Using online collaborative writing technology will minimize emotional conflicts among
collaborators.
20. Business managers are a discourse community because they have unique writing challenges.
21. Which one of the following was not mentioned as an advantage of writing over oral
communication?
22. Which of the following is an advantage of collaborative writing?
23. Which of the following is not a disadvantage of collaborative writing?
24. The team leader in a collaborative writing group is responsible for
25. What is the term for a group of people who think in similar ways about how to communicate,
subjects to be dealt with and how to approach them, and what makes up legitimate knowledge?
26. Aspects of the context of managerial writing includes
28. A writer should
30. Which of the following meanings of a word is the subjective one that is largely determined by
a person’s previous experiences or associations?
31. Written business communications should be
32. Words that create sharp, vivid images and stimulate reader interest are known as
34. Studies show most effective business sentences have an average length of
35. Which of the following is not a guideline that helps writers to develop effective paragraphs?
36. Which of the following is a type of mechanical transition?
37. Revising involves which of the following?
38. Writing in a conversational style means using
39. “It is thought that interest rates will fall” is an example of a(n)
40. Although active voice is usually preferred over passive in business writing, its main
advantage is that it is
41. A deductive pattern in a paragraph means the main idea is in which position?
42. Which of the following is not a strategy for emphasizing a main idea?
43. Accordingly, again, also, and additionally are examples of
44. A Janus statement consists of a(n)
45. When should a writer edit a document?
46. Which of the following is not a disadvantage of collaborative writing?
47. The chapter suggests that when revising and editing, a manager should be guided by the “7
C’s” of good business writing. List and discuss four of these principles.
48. What are four strategic advantages of written managerial communication?
49. What are the average lengths for good, coherent paragraphs in business letters and memos
and in business reports?
50. Your boss says, “Don’t waste time revising or editing your documents. People will figure out
what you mean, even if there are some grammar and spelling errors.” How should you reply?